Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud enable best in class banking
What do you like best about the product?
Sales cloud allows banks to provide best in class customer experience, by delivering timely insights and data to personalize each and every interaction of a customer's journey.
What do you dislike about the product?
Sales cloud requires you to have a very solid data foundation to build upon. With a great data foundation you will not realize the full power of sales cloud period.
What problems is the product solving and how is that benefiting you?
It is solving how and when we should be engaging with our customers and our partners. By providing our sales and operations teams with timely data and insights we are able to be proactive in engaging our customers.
Putting the customer at the front of all interactions, and meeting them where they are!
What do you like best about the product?
It's a powerful platform with capabilities that continue to be released.
What do you dislike about the product?
Again, as long as it's seeing where the customer is, and where they are in their journey, and what they need. The power of the customer.
What problems is the product solving and how is that benefiting you?
Continue to evolve the sales journey of our customer and leveraging the data of the customer journey to ensure they have a Target Inn experience
The crux of salesforce
What do you like best about the product?
The ability to customize the solution to your companies needs and the ease of use. It gives the sales team the capability to do business in one system which is always my goal
What do you dislike about the product?
Screen flows need more capabilities around a better front end UI experience. Their are a lot of limitations on what we as admins can do but salesforce constantly makes updates to help fix that
What problems is the product solving and how is that benefiting you?
Allowing our users to have a fast, streamlined sales experience on the go on any device. Also sorting out the source of truth and the data model. It is giving the company a reason to review these things
Salesforce Admin
What do you like best about the product?
Sales cloud summarizes data quickly and easily.
What do you dislike about the product?
I'd like to share results with more people who are not users.
What problems is the product solving and how is that benefiting you?
Leaders know how their team is doing.
Great experience
What do you like best about the product?
Easy automation and configuration to provide an awesome user experience
What do you dislike about the product?
All the things that help us to be even better at providing our customers excellent service.
What problems is the product solving and how is that benefiting you?
Helping us to empower our sales.professional with a Unified and simplified sales process.
Excellent
What do you like best about the product?
The ability to predict sales trends and outcomes is essential for effective planning and resource allocation, empowering sales teams and providing decision-makers with valuable insights for informed decision-making.
What do you dislike about the product?
integrating with external systems or third-party applications may require additional development or customization. This can result in increased implementation timelines and costs, depending on the complexity of the integration requirements.
What problems is the product solving and how is that benefiting you?
With Sales Cloud, we can manage customer interactions more efficiently, ensuring timely follow-ups, personalized communication, and a holistic view of customer history. This fosters stronger customer relationships and customer satisfaction.
Salesforce is great!
What do you like best about the product?
Salesforce is great because it is fully customizable and can leveraged for all of our business needs. I love that changes can be made in real time.
What do you dislike about the product?
There are always a lot of changes to the platform that need to kept up on.
What problems is the product solving and how is that benefiting you?
Tracking of sales opportunities through the pipeline, managing customer contacts, effectively tracking account history
Powerful customizations to Solution Any Use Case
What do you like best about the product?
The Trailheads are incredibly helpful for any solution I need to build. I love the ability to create custom objects and fields seemlesly and with ease.
What do you dislike about the product?
It can be overwhelming to know where to start. Sometimes conceptually I know what I want to accomplish, but don't know what is the best place to begin.
What problems is the product solving and how is that benefiting you?
It's solving our Lead generation management, as well as Account and Opportuntiy staging.
Salesforce sales cloud has opened up streamlining and integrating marketing with sales.
What do you like best about the product?
How I can integrate marketing with sales cloud to empower my sales team with data that is useful to drive customer engagement.
What do you dislike about the product?
That some fields aren't mandatory or the fact that some fields can have information that is not standardized.
What problems is the product solving and how is that benefiting you?
Creating workflows from marketing to sales to improve ROI.
Salesforce Sales Cloud: Detailed Data to Drive Sales
What do you like best about the product?
What I like the best about Salesforce Sales Cloud is the ability to create as intricate reporting for our marketing and sales teams as possible.
What do you dislike about the product?
What I dislike about Sales Cloud is the sometimes complex interface, I wish it was more user friendly.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us solve the problem of attribution for marketing, letting us know how our campaigning and events are impacting our sales organization.
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