Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Automation and AI which help the sales rep deal with Customers in efficient manner
What do you like best about the product?
It helps the sales rep do their work faster, with Einstein ai, automation of process, help the user in a better way to provide solution to customer is the best possible direction
What do you dislike about the product?
There are certain challenges with duplicates only for standard objects hope it becomes more flexible which can be applied to any helping sales rep avoid duplicates
What problems is the product solving and how is that benefiting you?
It can help with automation of processes and enhance the module at a faster pace with growing technology available
Best Sales Cloud Worldwide
What do you like best about the product?
Sales engagement, forecasting, Customized Sales processes, Sales Reports/ Dashboards, Connectivity with other apps, Slack Integration
What do you dislike about the product?
Making any custom Sales pipeline as Default
What problems is the product solving and how is that benefiting you?
Increasing ROI annually with sales cloud and related Analytics
Salesforce is worth it
What do you like best about the product?
The sheer amount you can do with Sales Cloud is incredible as well as how much you can customise the system to fit your business needs. I've used Microsoft Dynamics before and Salesforce is leagues above it.
What do you dislike about the product?
Being able to do so much sometimes leads to over complication and this doesn't work well for users as they would prefer simpler processes. I'd like to see improvement in the guidance for building Sales processes from scratch
What problems is the product solving and how is that benefiting you?
Bringing everything together in one place for the Sales team. They really benefit from not having to go to loads of different sources each day to find what they need to do their job.
Hugely comprehensive CRM
What do you like best about the product?
It's possible (with enough time/money/technical resource) to make Salesforce run almost any part of your RevOps processes. Its capabilities go well beyond other competing systems.
What do you dislike about the product?
As it's evolved over time there are some old, unloved parts of the system still in place. There's often too many different ways of doing the same thing, all with different advantages and drawbacks.
What problems is the product solving and how is that benefiting you?
A single, central repository of the status and progression of customers at all points in the sales cycle, from prospect to signed customer through to onboarding and customer success.
consultant
What do you like best about the product?
Very comprehensive product and easily available for all. Many features make it easy to use
What do you dislike about the product?
Too many changes made frequently.it has too many features to focus on
What problems is the product solving and how is that benefiting you?
Easy features and readily available and consultants from Salesforce help to achieve
Its simply awesome. Number one cloud based crm.
What do you like best about the product?
Gathering lead and converting them to contact abd gathering revinue is more easier them imagination. So its awesome.
What do you dislike about the product?
Nithing specific. Its all good so far. So. Othing negative.
What problems is the product solving and how is that benefiting you?
Gathering and lead scoting mechanism and getting converted to contact and opportunity.
Business results
What do you like best about the product?
We find the user interface helps our Sales Team find the information they need fast. Our Finance teams can control pricing directly. We can automate for example a flow so our Sales teams don't have to input details of repeat bookings.
What do you dislike about the product?
I can't think of anything that isn't improved with using Salesforce Sales Cloud itself.
What problems is the product solving and how is that benefiting you?
Quoting customers, booking customers and automated processes that save time and increase revenue.
Great platform for sales
What do you like best about the product?
Easy to see customers, understand the insights and log activities. Great with Einstein too to understand what the best approach is. Better than anything else on the market and I will always recommend. Also great you can build custom parts (eg HR) so you can modify it for your company's needs.
What do you dislike about the product?
It's quite expensive - not necessarily the go to for small companies.
What problems is the product solving and how is that benefiting you?
Understanding customers and how they're interacting with our company. Also using Einstein to understand how to Contact customers better.
Great community with sales support
What do you like best about the product?
The support and tips from people with similar interest.
What do you dislike about the product?
Not really. Good concept of community building.
What problems is the product solving and how is that benefiting you?
All contacts in one place.
Salesforce Sales Cloud is fantastic!
What do you like best about the product?
I love how easy Salesforce Sales Cloud allows users to have a single view of the customer and allows users to follow the customers sales journey from beginning to end
What do you dislike about the product?
As a business a lot of features that are needed and can only be found on the salesforce stack exchange, but a lot of the applications are needed to be paid for
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is helping us with managing our customer journeys in ways that we could not have done without salesforce, all customer data and engagement with the customer is found in one place
showing 9,121 - 9,130