Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Workforce Operations Manager
What do you like best about the product?
Easy to use a lot of insightful information and data that we can relate to other Business pieces that we also have in Salesforce. Based on my expirience it's very good compared with for example Zendesk but also complex.
What do you dislike about the product?
Not very easy to maintais in reality if something wasn't build correctly like it's happening with us its not very easy to rebuilt due to the links we have with all other objects in the system.
What problems is the product solving and how is that benefiting you?
Weare supporting our Sales teams to achieve the goals, building and making sure they have all information available to make smart and insighfull decisions based on correct data and process.
Salesforce sales cloud
What do you like best about the product?
Sales cloud is user friendly and easy as an admin to maintain and improve syatem process'
Flow is a new tool that i begining to rely on more and more to make smooth process'
Flow is a new tool that i begining to rely on more and more to make smooth process'
What do you dislike about the product?
Some of the great features have an extra price tag on them which makes it difficult if you are a dmaller business
What problems is the product solving and how is that benefiting you?
Make it easy from meeting a prospect to closing the deal and deploying the product
Salesforce Sales Cloud
What do you like best about the product?
Flow of the Salesforce Sales Cloud. Creation of Account, Contact and Opportunity automatically when lead is converted.
What do you dislike about the product?
We have to select mapping manually when creation of Account, Contact and Opportunity when lead is converted.
What problems is the product solving and how is that benefiting you?
Organize the Company and Customer Details.
True salesforce user
What do you like best about the product?
I am able to manage my team in more productive way... all data is available in one platform. I don't have to struggle with different crms or files.
What do you dislike about the product?
Sometimes we can do much innovations in standard and have to go for customisation. This becomes a dependency
What problems is the product solving and how is that benefiting you?
I am ablevto see live data of my team when ever required. I don't have to be dependent on anyone for visibility of my sales stats
The brilliance that is Sales Cloud
What do you like best about the product?
Always updating. Secure and loved by all our users
What do you dislike about the product?
Too easy for developers to customise and over complicate. It would be better to be able to lock it down more
What problems is the product solving and how is that benefiting you?
Giving colleagues access to the right information and increasing productivity and NPS
Number 1 CRM
What do you like best about the product?
The fact that we can link almost every sales tool our sales team uses with Salesforce and be able to work seamlessly across all teams within our org saving us time and money, one of many reasons i recommend Salesforce.
What do you dislike about the product?
Maybe to get people on it , adoption and training will need to be put in place, and continue to encourage people to use it . It's a powerful tool. I always say to my team if it's not in salesforce it didn't happen
What problems is the product solving and how is that benefiting you?
360 customer view is definitely a huge plus , automation that cuts time doing admin, standarising our sales process, collaboration across all teams not only sales
All information in one place.
What do you like best about the product?
All of the information is one place, easy to move through the sales process then into service
What do you dislike about the product?
Restrictions, trouble integrating. Working
What problems is the product solving and how is that benefiting you?
All information In one place and moving through the sales journey. Before it was on different systems and very manual
Good platform
What do you like best about the product?
I can have all the information about my customers based on the fields and objects created and segregate the data accordingly for marketing and services comms
What do you dislike about the product?
Nothing. I like everything about this. The only thing that needs to be checked all the time is the data flow between different clouds is appropriate or not and check for connectionls
What problems is the product solving and how is that benefiting you?
By updating the data in the objects and creating more unified profiles of the customers and tracking the customer behavior appropriately and correctly all the time
excellent layer of sales cloud in Salesforce
What do you like best about the product?
Salesforce is a game-changer in the world of customer relationship management (CRM). Their platform is robust, versatile, and offers a comprehensive suite of tools for sales, marketing, and customer service. With Salesforce, businesses can streamline processes, enhance customer interactions, and drive growth. It's a top-notch solution that delivers results using sales cloud..
What do you dislike about the product?
Standard Reporting with certain limitations
User usage tracking
Changing the form layout as per customer needs.
Profile a to permission set movement.
Cloud platform interface for partner portal.
User usage tracking
Changing the form layout as per customer needs.
Profile a to permission set movement.
Cloud platform interface for partner portal.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses several key challenges faced by businesses in their sales processes, and it brings several benefits to users:
1. Streamlined Sales Processes: Salesforce Sales Cloud streamlines and automates sales workflows, eliminating manual tasks and providing a centralized platform for managing leads, opportunities, and deals. This results in increased efficiency and productivity for sales teams.
2. Enhanced Sales Collaboration: The platform facilitates collaboration and communication among sales team members, enabling them to work together seamlessly. Sales Cloud's features, such as real-time updates, shared calendars, and team collaboration tools, foster a cohesive and coordinated approach to selling.
3. Improved Lead Management: Salesforce Sales Cloud offers powerful lead management capabilities, enabling businesses to capture, track, and nurture leads effectively. With features like lead scoring, automated lead assignment, and lead nurturing campaigns, Sales Cloud helps businesses convert more leads into customers.
4. Advanced Analytics and Reporting: Sales Cloud provides comprehensive analytics and reporting tools that offer valuable insights into sales performance, pipeline visibility, and forecasting. This
1. Streamlined Sales Processes: Salesforce Sales Cloud streamlines and automates sales workflows, eliminating manual tasks and providing a centralized platform for managing leads, opportunities, and deals. This results in increased efficiency and productivity for sales teams.
2. Enhanced Sales Collaboration: The platform facilitates collaboration and communication among sales team members, enabling them to work together seamlessly. Sales Cloud's features, such as real-time updates, shared calendars, and team collaboration tools, foster a cohesive and coordinated approach to selling.
3. Improved Lead Management: Salesforce Sales Cloud offers powerful lead management capabilities, enabling businesses to capture, track, and nurture leads effectively. With features like lead scoring, automated lead assignment, and lead nurturing campaigns, Sales Cloud helps businesses convert more leads into customers.
4. Advanced Analytics and Reporting: Sales Cloud provides comprehensive analytics and reporting tools that offer valuable insights into sales performance, pipeline visibility, and forecasting. This
It contains all the features starting campaign till contracts
What do you like best about the product?
Sales cloud is very informative to the users and give all the available fear tours across all the competitors. Easy to understand
What do you dislike about the product?
Standard reporting feature to be inproved. Campaign can be better managed. Interface for partner portal can be improved
What problems is the product solving and how is that benefiting you?
It's one of the leading CRM so all the required features are mostly incorporated.
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