Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salescloud helped us alot to increase our Sales And so easy to handle the process
What do you like best about the product?
We are using this for sales team and as a Manager it's easy foe me to see all the data of my leads and my team memebers using one dashboard. We can easily automate our peocess and my sales team can invest 70% time on sales instead CRM updates and operational
Things.
Things.
What do you dislike about the product?
It's not easy to implement without a salesforce expert for complex things. But apart from that nothing. This is one of the best CRM for Sales and Service Department indeed
What problems is the product solving and how is that benefiting you?
It helps me and my team to manage all the Prospects and Clienta data. Now, we have one system where we are managing all the data, which provides us Security, Insights and Analytics and based on those data, we make our move and strategy.
Sales is power for Customer 360
What do you like best about the product?
Lead, scoring. It's a product which you can very easily custom. Low cod platform is awesome. I can compare SalesCloud to Porsche :)
What do you dislike about the product?
Price. Besides this everything is ok. I don't see any advantages
What problems is the product solving and how is that benefiting you?
Prediction was the difficulty issue. Thanks to Salesforce, configuration, we can easily know, how many clients, deals we can have in the future
Making sales lifecycle easy
What do you like best about the product?
The cloud is easy to implement and is very user friendly making both implementation process and change management a smooth process.
What do you dislike about the product?
Have to be dependent on ISV for Quote process
What problems is the product solving and how is that benefiting you?
The data is no more siloed and the sales process is more organized across the organization.
Sales cycle lead to quote
What do you like best about the product?
The cloud is easy to implement and it's user friendly making it easier to push change management and faster time to market.
What do you dislike about the product?
Quote pdf customization is not very flexible and hence we have to use ISVs.
What problems is the product solving and how is that benefiting you?
The data is not siloed and sales process is more organized.
End to end sales
What do you like best about the product?
Opportunity . Person accounts. Lead. Prospects . Capability to forecast sales . Dashboard visualisations. Integration with power bi and sap. B2b and b2c capabilities
What do you dislike about the product?
Visibility of e2e pipeline for tracking. Limitation for users . Person account and business account classification. License cost for integration users . Slow data
What problems is the product solving and how is that benefiting you?
Helpful for b2b and b2c business . Gives us a proper forecast for tracking sales . Very useful for energy domain.converting prospects to lead so easily without intervention
I love it I have now need to work on that my self
What do you like best about the product?
The customer user experience and communication which was simpler.
What do you dislike about the product?
Nothing I am a learner and skill implmentor who loves learning.
What problems is the product solving and how is that benefiting you?
I am not going to lai I only can say is I want to use before I say something
Sales Cloud is essential for best customer experience.
What do you like best about the product?
Salesforce Sales Cloud has helped build a very helpful platform to engage and manage customer interactions.
We have been using sales cloud for such long time.
We have been using sales cloud for such long time.
What do you dislike about the product?
Oh nothing at all. Salesforce Sales Cloud has been doing all sorts of thing perfectly.
What problems is the product solving and how is that benefiting you?
Ease of creating platform.
Better customer engagement.
Better customer management.
Better customer engagement.
Better customer management.
Salesforce Sales Cloud has improved sales productivity and efficiency
What do you like best about the product?
Salesforce has allowed our local sales teams to work more efficiently and focus on generating more revenue for the business. Provides the ability for our sales teams to audit and manage accounts as well as being able to communicate easily with their clients.
What do you dislike about the product?
Installing new apps and managed packages can be a bit time consuming but that's most likely down to how our company manages the release cycles. We have struggled with some of the guides within salesforce but can always rely on the community and trailheads for more info.
What problems is the product solving and how is that benefiting you?
Allow our sales teams to close more deals and communicate easily with their stakeholders. Also, using reports and dashboards provides a great holistic view for our sales managers to keep tabs on new brands and businesses, manage closed won / lost conversion rates and also look at individual team performance.
Sales Pipeline
What do you like best about the product?
Best for sales rep, as they can review sales pipelines. End to end visibility of the sales journey. Approval process, automations made easy. Minimum customization.
What do you dislike about the product?
Sales Cloud can be bit rigid for customizing for some functionality.
What problems is the product solving and how is that benefiting you?
End to end tracking of sales pipeline. Migration of the CRM solution customer is using. Mobile enablement giving carrying out surveys on the go, logging cases for other teams as well.
Sales cloud user then admin for past 10 years
What do you like best about the product?
The automation features have saved me and my organisation 1000s of working hours across the years. The fact that automation can be easily configured by admins with no engineering skills is sales cloud strongest point for me
What do you dislike about the product?
I find that the native data import wizard isn't very user friendly. I've also not being able to instal the latest version of the data loader due to IT issues. I know there are very good third party data import applications available, but the free plan on those only usually covers a relatively small number of records
What problems is the product solving and how is that benefiting you?
Sales cloud enables is to easily track all the interactions various teams across our organisation have with our customers. We also use a customer portal to gather information and files from our customers, which would otherwise have to be manually collected
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