Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Really inspiring product for making pipelines great!
What do you like best about the product?
The ability to see where opportunities are easily and quickly is fantastic for the keeping over site of our pipeline consistent, timely and reactive.
Additionally the Governence stages for progressing bids is something that gives us great confidence in our future with salesforce products and having access to the right tools for maintaining our growth with a structured approach.
Can't wait to see what our trailblazing journey brings!
Additionally the Governence stages for progressing bids is something that gives us great confidence in our future with salesforce products and having access to the right tools for maintaining our growth with a structured approach.
Can't wait to see what our trailblazing journey brings!
What do you dislike about the product?
I feel the UI could do with some development with colour and alerts.
The pipeline overview having more customisable options would be fantastic .
How we these are minor things!
The pipeline overview having more customisable options would be fantastic .
How we these are minor things!
What problems is the product solving and how is that benefiting you?
We have a massively split sales process, across multiple platforms and content types. As we grow with sales cloud we will become more effecient and consistent with our sales pipeline.
Multiple Sales Teams use one product!
What do you like best about the product?
One product can be configured for different sales processes and the ability to review pipeline for each team.
What do you dislike about the product?
No out of the box signing tool, always have to use 3rd party.
What problems is the product solving and how is that benefiting you?
Give one place for all sales teams to track deals. If it's not in Salesforce then it doesn't exist.
Best Cloud
What do you like best about the product?
Sales cloud is the most used cloud and provide us the basic of any business like account, contact and opportunities. Basically the flow to every business is via Sales cloud
What do you dislike about the product?
There can be more objects and their can be built in functionalities to sync OLI and QLI
What problems is the product solving and how is that benefiting you?
I don't have to create lead seperately. I can create lead by just click of a button.
Transforming Sales
What do you like best about the product?
As a user of Salesforce Sales Cloud, I’ve come to appreciate the powerful capabilities it brings to my sales process. It has single-handedly transformed my approach to CRM by offering a suite of highly customizable features.
One aspect I absolutely love about Sales Cloud is the level of customization it offers. Its tools and dashboards are flexible, allowing me to tailor the CRM to fit the specific needs of my business. With it, I have been able to build a 360-degree view of my customers. This comprehensive view has been a game-changer, enabling me to understand and respond to my clients more effectively than ever before.
That being said, the complexity that comes with its flexibility could be daunting for new users, and it requires a learning curve. The pricing model can also be a bit high, especially for small businesses.
But overall, Salesforce Sales Cloud has brought considerable improvements to my business processes. I would highly recommend it to anyone looking for a comprehensive and customizable CRM solution, provided they’re prepared to invest time into learning its functionalities and afford the cost.
One aspect I absolutely love about Sales Cloud is the level of customization it offers. Its tools and dashboards are flexible, allowing me to tailor the CRM to fit the specific needs of my business. With it, I have been able to build a 360-degree view of my customers. This comprehensive view has been a game-changer, enabling me to understand and respond to my clients more effectively than ever before.
That being said, the complexity that comes with its flexibility could be daunting for new users, and it requires a learning curve. The pricing model can also be a bit high, especially for small businesses.
But overall, Salesforce Sales Cloud has brought considerable improvements to my business processes. I would highly recommend it to anyone looking for a comprehensive and customizable CRM solution, provided they’re prepared to invest time into learning its functionalities and afford the cost.
What do you dislike about the product?
The learning curve however once past this, it's an amazing product
What problems is the product solving and how is that benefiting you?
It solved the lack of automation but also integration with other departments
Very Real Life Process
What do you like best about the product?
It is very relevant to to the processes in real life
What do you dislike about the product?
It should have more engagement in terms of real life situations so that its not left for the admins to configure
What problems is the product solving and how is that benefiting you?
The maintenance of service is very big thing and data accuracy
Sales Focussed Solution
What do you like best about the product?
Features navigation, User Experience, Einstein to help you do the forecasting and pervasive Data model enables the seamless journey of a Sales personnel on Sales Cloud.
What do you dislike about the product?
Integration with downstream systems is where Salesforce Sales Cloud can improve and leverage the features like Data cleansing, analytics to give a more insightful view of Sales Data.
What problems is the product solving and how is that benefiting you?
It helps me navigate through my Sales opportunities, capture customer requirements, make data driven decisions and help deliver better customer expereince to all my customers.
Salesforce Sales Cloud IS the #1 CRM
What do you like best about the product?
Sales Cloud is easy to use and configure. I've been an end use mr for over a decade and an admin for 4+ years and it's an intuitive platform that helps organisations increase efficiency and productivity.
What do you dislike about the product?
As with any CRM, there are challenges with maintaining good quality data and user adoption.
What problems is the product solving and how is that benefiting you?
Sales Cloud helps our sellers and pre-sales teams be more productive and gives our org a single source of truth.
New service for us
What do you like best about the product?
Integration with existing service functionality that we've had for a while and the ability to bring together more services within the single platform. Mobile use also important to us.
What do you dislike about the product?
This has been pricey for a local council to invest in and several hurdles to get budget approval. We also have challenges on bringing together different data sources and reconciling customer data sharing internally
What problems is the product solving and how is that benefiting you?
We're embarking on solutions for managing property sales and marketing , as well as lettings. Many processes will be managed and served by Salesforce.
Salesforce is the must tool for any business
What do you like best about the product?
Salesforce cloud for sales is a business-essential tool, without which we wouldn't be able to automate, scale and/or monitor our business. It enables us to track our business in real-time
What do you dislike about the product?
Nothing much apart from the sheer scale of it which can make it difficult to focus on what to improve on next but this isn't an SF issue and more an issue for our business.
What problems is the product solving and how is that benefiting you?
Enabling us to track our global business in real time and provide the latest data and insights and where we need to improve and scale our efforts. Also providing excellent dashboards
Super configurable platform
What do you like best about the product?
Not just a CRM but an easily configurable development platform. Always being innovated and developed on by Salesforce so you keep up with developments in mobile, AI etc...
What do you dislike about the product?
It is not a small investment and you have to be prepared to put the hours in to make it work for your business!
What problems is the product solving and how is that benefiting you?
Bringing together data from different systems to support the sales process - saving users time and giving them a single point of entry, and managers a single version of the truth
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