Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Cloud review
What do you like best about the product?
The way it allows all the necessary client information on one screen. If I need to add or delete fields it can be done.
What do you dislike about the product?
Chatter is not very useful for our team. We don't need to post any updates about how we've worked with a client.
What problems is the product solving and how is that benefiting you?
Combining our contacts and client information in one page in one area makes us more organised and efficient as a team.
Excellent cross team callaboration
What do you like best about the product?
The single source of truth for all customer and sales data at the touch of a button
What do you dislike about the product?
I think the overall setup and collaboration of the salea cloud is relatively difficult and requires and implementation partner.
What problems is the product solving and how is that benefiting you?
It's allowing us as an organisation to monitor and track communication with our customer and ensure that each customer receives the dedicated attention they deserve.
Highly recommend
What do you like best about the product?
This is a great tool to organise and prioritise your sale's activities. Keeps you in to of your opportunity pipeline and helps you to achieve your sales targets
What do you dislike about the product?
Nothing! I really like using the sales cloud because I am more effective and closer to my customers than ever before with better information and insight into their habits and preferences
What problems is the product solving and how is that benefiting you?
It stops us wasting time and enables us to maximise our opportunities ai takes this to the next level and has our whole organisation on task for more of the time.
Great product!
What do you like best about the product?
Great product! Definitely one of the best products for a complete sales process in the market. Highly recommend for anyone who wants to improve their sales cylce
What do you dislike about the product?
Could be better with Quote generation and maybe a native contract generation solution would be good too
What problems is the product solving and how is that benefiting you?
Pipeline reporting and closing end to end deals. Sending quotes and contracts using 3rd party integrations
Best cloud based CRM in the world
What do you like best about the product?
Customisable adaptable. Good standard for any modern business. Recommend for any business.
What do you dislike about the product?
None. Sales cloud is great. Only thing is it is evolving very quickly I can't keep up.
What problems is the product solving and how is that benefiting you?
Market to lead to order. And other internal processes
Salescloud
What do you like best about the product?
It's easy to use and has the right capabilities to make my sales dreams come through. I like the opportunity management and reporting on my data
What do you dislike about the product?
It's not available offline. The mobile app could be better
What problems is the product solving and how is that benefiting you?
Keeping excels and loose notes
Awesome and essential
What do you like best about the product?
You can manage all aspects of your business in 1 place and provide a 360 degree view of customer engagement to improve relationships and their overall experience.
What do you dislike about the product?
The challenges in implementing new features.
What problems is the product solving and how is that benefiting you?
Having visibility of customer engagements from multiple departments
A useful tool for any salesperson!
What do you like best about the product?
Not only is salesforce a great place to centralise all customer interactions, but as a CRM it is second to none!
What do you dislike about the product?
The biggest draw back for sales cloud is the price, yes it is excellent but for smaller businesses this may seem like a huge investment.
What problems is the product solving and how is that benefiting you?
It solves the issue we have had of unifiying our sales team with their customer data from all platforms, with cases, sales information and contact info in one place!
The best CRM for sales
What do you like best about the product?
Sales Cloud easily aligns with most sales methodologies to help sales teams close deals. It's simple and easy to use. All your customer and sales deals in one place! It's great that you can easily customise your sales cloud to suit the business needs.
What do you dislike about the product?
Some features in the sales Cloud are still a little clunky like pipeline inspection and forecasting - which can be frusting with large orgs and interal departmental hierarchy.
What problems is the product solving and how is that benefiting you?
Helps us with our visibility of the whole sales cycle and pipeline projection. Sales teams and managers can see the whole sales funnel from start to finish. Reps can see what accounts are being worked on and by who across our global customer base
Sales cloud
What do you like best about the product?
It is used for generating leads which then get coverts to an opportunity. And it shows entire lead to quote flow which helps drive the customers faster and skoother
What do you dislike about the product?
It is costly as compired to other CRM companies
What problems is the product solving and how is that benefiting you?
Sales cloud primarily solves the lead to quote problem which usually creates problem for other CRM products. The lead to opportunity conversation is smoother in process which allows faster conversations
showing 9,001 - 9,010