Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud
What do you like best about the product?
The ease of use. The visibility I get regarding the data I need.
I am a visual person and it's very clear what I need and where.
Ive also used other products like bullhorn and felt that it does the same thing in regards to tracking leads and opportunities but there felt like an ease around using sales cloud
I am a visual person and it's very clear what I need and where.
Ive also used other products like bullhorn and felt that it does the same thing in regards to tracking leads and opportunities but there felt like an ease around using sales cloud
What do you dislike about the product?
The UI.
As visual as it is in regards to being where I need it and clear, I do feel like the style/ theme/ vibe is not appealing. It doesn't make me want to look at it
As visual as it is in regards to being where I need it and clear, I do feel like the style/ theme/ vibe is not appealing. It doesn't make me want to look at it
What problems is the product solving and how is that benefiting you?
It's making me accountable. It's a clear picture of where I should be focusing my attentions and almost like a second pair of eyes for me. A polite nudge that tasks need attention
Excellent all round business solution
What do you like best about the product?
Sales Cloud is delightfully customizable to very specific business needs, allowing quick process iterations as the company grows.
The real power comes from using Sales cloud along with other products Salesforce offer like Service. Having as many teams on the same platform is a game changer
The real power comes from using Sales cloud along with other products Salesforce offer like Service. Having as many teams on the same platform is a game changer
What do you dislike about the product?
The most useful features can sometimes be behind paywalls or the most expensive licenses. I would like more flexibility in being able to pick and choose relevant new features without getting them forced into a bundle or large license increase
What problems is the product solving and how is that benefiting you?
It's brought our disconnected teams all under one roof, allowing for easier and more efficient handoffs.
The flexibility of the platform allows us to think big and develop our own tools
The flexibility of the platform allows us to think big and develop our own tools
World’s Best CRM platform
What do you like best about the product?
The best cloud-based CRM software ever with a large suite of products, uniting sales, service, marketing, commerce and now powering it all with AI, helping organisations grow in productivity and profitability.
What do you dislike about the product?
There is nothing not to like in all encompassing platform.
What problems is the product solving and how is that benefiting you?
Revenue management, analytics and extensive reporting
Leading CRM system
What do you like best about the product?
Salescloud allows you to manage your clients and pipeline opportunities with ease. Having your contact history, account information and related information in one place empowers you to build meaningful relationships with your customers
What do you dislike about the product?
Sales Cloud as a standalone product is great however it's full potential is only unlocked with other suites such as service and marketing cloud, greater training for end users will be excellent and I'm looking forward to seeing the sales rep trailmix proposition
What problems is the product solving and how is that benefiting you?
Sales cloud is helping our company manage our pipeline from lead to opportunity conversion. Bringing greater visibility to sales performance, pipeline conversion and forecasting
Easy - simple - fast
What do you like best about the product?
It's so easy to customise for our specific business need. We can build simple or complex solutions to match specific processes.
What do you dislike about the product?
The cost can be off putting for sales cloud if you just need simple solutions. Also, much of the things showcased in marketing and online material is more complex to implement than shown in product demos (or comes at extra cost)
What problems is the product solving and how is that benefiting you?
Salesforce allows a central place for sales teams to view and store data about their contacts and meetings. This means information can be easily shared to colleagues.
Flexible CRM that grows with your business
What do you like best about the product?
It's flexibility and ease in being able to customise the layouts and content for my Business. I also like the email and reporting functionality.
What do you dislike about the product?
It's flexibility is great, but it does require in house expertise to utilise the adaptability in a cost efficient way. There's an education process that goes along with that.
What problems is the product solving and how is that benefiting you?
Good at storing and tracking sales leads and activity. It's helped enormously at sales conversion rates.
Boost Productivity and Efficiency with Salesforce Map
What do you like best about the product?
Users can access real-time data updates and synchronize changes easily across the system. Providing shared maps and routes helps us promote effective communication and collaboration among team members. Users can generate customized reports and analyze performance matrix by using its powerful analytical tools.
What do you dislike about the product?
As a developer, I am happy with Salesforce Maps. However, For beginners, Salesforce Maps may be challenging to understand and utilize all its functionalities. The cost is a little higher but worth it.
What problems is the product solving and how is that benefiting you?
Salesforce Maps helps us improve operational efficiency, optimize sales strategies, enhance customer service and gain valuable insights from geospatial data. Its sales cloud and marketing cloud features are handy.
Great day
What do you like best about the product?
Powerful, scalable, Appexchange products, good lead managemenet
What do you dislike about the product?
Quite expensive compare to its competitors and not that flexible
What problems is the product solving and how is that benefiting you?
we use Salesforce as one sourceof truth to collect data from our other apps
Sales cloud crm in a hurry
What do you like best about the product?
We were able implement this solution in a matter of months and though a working progress the sales teams have adopted use of the platform very quickly
What do you dislike about the product?
Too many app to add on amd hard to know what is best to use sometimes
What problems is the product solving and how is that benefiting you?
It is helping us progress our customers through the sales journey's and consultantS with next steps
Intuitive and precise
What do you like best about the product?
I like this for my business as it provides to tools and customisation we require to achieve our goals as an organisation.
What do you dislike about the product?
Downsides are you're going to need Salesforce admins/developers to really utilise what your vision entails.
What problems is the product solving and how is that benefiting you?
The ability to create seamless sales journeys for various sales channels.
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