Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Customisable, user friendly, available on mobile
What do you like best about the product?
Customisable without coding, available in the cloud to access on mobile or other devices. Consistently stable and well-planned releases with good communication.
What do you dislike about the product?
Sometimes it's hard to know where to locate a variable for flow. Currently there isn't a function to check the history log of what the last change was, only who made a change.
What problems is the product solving and how is that benefiting you?
Sales cloud allows us to add screen flows to aid agents selling to customers. This improves speed of agents actions which reduces our cost to serve. Customisable pages mean you have everything in front of you and don't need multiple windows and tabs to find the related account information.
Easy and intuitive
What do you like best about the product?
The ability to track the lifestyle of an Opportunity and the collaboration.
What do you dislike about the product?
Sometimes it's difficult to see all the different activities coming together to form the bigger picture.
What problems is the product solving and how is that benefiting you?
It connects our Teams allowing them collaborate regardless of time and location. It allows us to deliver the solutions to our customers.
Salesforce review
What do you like best about the product?
Increased Opportunities to increase sales
Accurate Forecasting of sales
Boost overall productivity
Accurate Forecasting of sales
Boost overall productivity
What do you dislike about the product?
Salesforce Sales Cloud is an expensive product to own if you are a small company
What problems is the product solving and how is that benefiting you?
Showcases all in the pipeline and how it tracks against targets. Overall boos in sales
Salesforce Sales cloud Review
What do you like best about the product?
With sales cloud, I can easily track and update the status of my leads, accounts and opportunities as well as I can track the history, This allows me to see the history and activities of existing customers
What do you dislike about the product?
Sales cloud should integrate with other applications like Gmail ,slack etc to add good source of communication with other team members, in the communication channels
What problems is the product solving and how is that benefiting you?
1. Sales is a CRM,and has various automation capabilities and it organize the leads and opportunities at one place
2. Automate the sales processes
3. It also increases the business experience
2. Automate the sales processes
3. It also increases the business experience
Sales Cloud - Best Sales Solutions in the Market
What do you like best about the product?
Sales cloud is a very scalable solution which helps companies to store their customer base, contacts, opportunities etc.
Salesforce has an impressive UI wich helps users to interact more with the application.
Salesforce has an impressive UI wich helps users to interact more with the application.
What do you dislike about the product?
More dahsboard related features for Sales which would prove to be low cost. Everything ekse is perfect. No more comments
What problems is the product solving and how is that benefiting you?
A very good CRM solution which helps customers to track Leads, Contacts, Opportunities and Make sales. Customers dont have to reply on excels or heavy on prem solutions anymore.
Salesforce Sales Cloud Review
What do you like best about the product?
It is very unique in terms of the dashboard and interface which allows admins to capture and filter on group and individual data effectively
What do you dislike about the product?
If you have never used it before then it can be overwhelming
What problems is the product solving and how is that benefiting you?
Capturing an overview of customer insights and data
One stop solution to start your sales process in Cloud
What do you like best about the product?
Salesforce drag and drop functionality to build automation for your business processes.
Quick turn around time to go to Market
Quick turn around time to go to Market
What do you dislike about the product?
Data storage is little expensive and the licensing cost
What problems is the product solving and how is that benefiting you?
Lead to customers journey then closing an opportunity adding awesome value you the business
Endlessly customisable - gets stronger with each new app integration
What do you like best about the product?
Its basically a toolbox sitting on a powerful data management platform - what uses it ultimately serves are entirely down to the business needs
What do you dislike about the product?
Implemenation remains a bit painfule - good SI partners are hard to find and Year 1 often doesn't deliver significant value
What problems is the product solving and how is that benefiting you?
Currently building it out as an warehouse management system with asset management and path to linking these with sales forecasting
IT Manager over several Salesforce based systems.
What do you like best about the product?
In VMO2 we have several Salesforce Orgs. Including Sales, Service and Marketing Cloud. We are also currently looking at building a solution on Comms Cloud. Sales Cloud is used in our B2B space and like other instances is a robust solution that supports constant and quick change.
What do you dislike about the product?
The licensing and usage costsage can be complicated and costly
What problems is the product solving and how is that benefiting you?
Speed to market, accessibility on the move.
Everything I need in one place
What do you like best about the product?
It is to have a sales App on top of my CRM. Easy to work and collaborate with the rest of my team. We can share and access (or not... we define that) others' sales and opportunities. I can quickly be notified about a lead or an opportunity. I know what is the stage of my Leads and Opportunities and I can tell which ones need attention facilitating the follow-up.
What do you dislike about the product?
In order to get it working properly can take time to learn but believe that's how things are when we can do so much. For small businesses, it can be a bit pricey although I'm aware that Salesforce offers options to tackle this.
What problems is the product solving and how is that benefiting you?
It's helping the business to identify and share Leads and Opportunities as well as clients for service revenues. Sales is a challenging and crucial area for all industries and business types. With the right tools, we can rest assured that we are doing our work to create business and follow up with our clients. Making sure the business leaves on and progresses. And Sales Could on top of the awesome CRM tool Salesforce is by nature, we have the right tool to excel.
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