Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Powerful sales automation
What do you like best about the product?
Sales Cloud's most useful attribute is its rapid extensibility through the AppExchange. Whatever you're looking to do, there's a good chance an ISV partner has already built it, whether that's accepting payments, getting electronic signatures, or CTI integration.
What do you dislike about the product?
It's an expensive product both from a licensing perspective, and also to get good people to implement it. Salesforce themselves are an organisation which is better at selling to you, than ensuring your success on the platform.
What problems is the product solving and how is that benefiting you?
Identifying and onboarding partners to our organisation, including offering and agreeing contract terms with them. Also the handling of complex commission structures.
Salesforce Sales Cloud Review
What do you like best about the product?
Sales Cloud helps me to manage my sales pipeline and customer relationships more efficiently. I can monitor and update the progress of my leads, accounts, and opportunities, as well as view the history and activities of each customer. I can also leverage the forecasting and analytics features to plan ahead and make data-driven decisions. Sales Cloud also connects with other tools and apps that I use, such as email, calendar, and Slack, so I can communicate and collaborate with my team and customers seamlessly. Sales Cloud enables me to deliver results faster.
What do you dislike about the product?
Sales Cloud has automation and built-in functionalities that are useful for most of our needs. However, some of our requirements are more specific and cannot be met by Sales Cloud. For those situations, we have to choose custom solutions instead.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables me to perform multiple functions such as -
1- It arranges leads, accounts, and opportunities in one place
2- It streamlines my sales processes
3- It facilitates communication and collaboration with my team and customers fast and efficiently
1- It arranges leads, accounts, and opportunities in one place
2- It streamlines my sales processes
3- It facilitates communication and collaboration with my team and customers fast and efficiently
Salesforce helps you grow your business
What do you like best about the product?
Simple, ease-of-use, works out-of-the-box and highly customizable that can be changed to suit your business.
Best with Salesforce is their APIs that many 3rd party tools are compatible and easy to implement without heavy cost.
Best with Salesforce is their APIs that many 3rd party tools are compatible and easy to implement without heavy cost.
What do you dislike about the product?
I hear from our users that sometimes it takes too many clicks to do something in the platform and the Lightning UI is filled with too much of "white spaces".
What problems is the product solving and how is that benefiting you?
We have built a sales tool on top of Salesforce Sales Cloud together with Heroku to enable and help our Sales with customer insight, meaning helping them sell the right equipment at the right time to our customer.
Salesforce Sales Cloud the cloud genius
What do you like best about the product?
The best thing about Salesforce Sales Cloud was the user friendly UI, it is very simple to learn and use, While using it, it was easy to explain to a non salesforce user to create their dataset.
What do you dislike about the product?
Nothing about Salesforce Sales Cloud is non likable, it has great features with regular updates to adapt to and enough learning opportunities make it quick to understand and use.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helped to analyse the user data and sales done by the client and also neatly categorised the data for any missed sale or future appointments
Boot your Sales as per your target audience
What do you like best about the product?
I have been using Salesforce Sales Cloud for more than a decade now, and as time is passing it is getting more robust, stable, and more business-specific day by day to cater to various business needs of the clients.
What do you dislike about the product?
In terms of scalability to cater to diverse clients it has to be more scalable.
What problems is the product solving and how is that benefiting you?
We have used it for very big clients like Boots, Unilever to name a few and it not only boosts their revenues but also enables them to handle their sales in a more manageable way. Plus it helps them to launch their product in different continents, that was the most amazing part of it.
Best Services in Tracking Sales Processes
What do you like best about the product?
The best in class services and very affordable initial pricing. It is one of the best CRM tools that my team have used in the past. My team was a large sales team and since most of the things were operated from a central location, Salesforce offered a great advantage over its competitors.
What do you dislike about the product?
The intial pricing though is low but the features were a little less and if we look for high end features I would have to pay high prices. Also, I feel Salesforce is more sophisticated compared to its peers, So an expert in the domain is required for configuring the things.
What problems is the product solving and how is that benefiting you?
One is Lead Management wherein the team members can create the leads and there is an efficient tracking of Lead in the sales funnel till closure phase.
Second is Salesforce is helpful in forecasting the sales looking at the historical trends
Second is Salesforce is helpful in forecasting the sales looking at the historical trends
Sales Cloud is a winner!
What do you like best about the product?
Comprehensive Sales Management, Easy to use, Collaboration and Communication, integration capabilities, Mobile Accessibility, easy to Automate
What do you dislike about the product?
Cost of licenses, Overwhelming for new users, customization challenges, documentation & support quality
What problems is the product solving and how is that benefiting you?
Streamline and automate a complex sales process enabling it in multiple devices, collaboration and communication, enhanced reporting features
Sales Cloud Is seamless!
What do you like best about the product?
I love Sales Cloud because it tailors the experience of selling for agents. I like how every journey can be customised and page layouts can be customised for all team.
What do you dislike about the product?
There isn't really anything to dislike. Sales Cloud is pretty much a complete package full of useful tools for sales agents. As an admin, I don't really have any issues customising the cloud.
What problems is the product solving and how is that benefiting you?
Sales Cloud enables the agents to follow guided paths to sell to customers. We really enjoy the opportunities feature and use it regularly. All opportunity layouts are customised for different teams.
Sales cloud is recommended for organizations which have the the sales process well defined.
What do you like best about the product?
The best is to organize the sales process, with a structured path and also filling information that is necessary in all the parts of the sales life cicle in just one tool.
What do you dislike about the product?
It is missing an out of the box contract signature tool, which request us to contract third part companies for this functionality. Which could be easily covered by sales cloud.
What problems is the product solving and how is that benefiting you?
Its structuring the sales process with defined activities that the user has to perform in each stage, the guidance of success is helpful for the users which are joining the company.
Salescloud Review
What do you like best about the product?
For making the sales process easier for sales reps. Especially starting from Lead to Quote, it was amazing to implement. We have used it in different business areas like financial sector to Consumer sector.
What do you dislike about the product?
There is not much to dislike, however would prefer to have different kind of reports that may help the Sales representatives. We do have dashboards, however to encourage milestone achievements, need to have some mechanism to encourage sales reps.
What problems is the product solving and how is that benefiting you?
Its making easier starting from finding leads, making contacts, getting sales opportunities, converting opportunities to deals, generating quotes, negotiating deals in every area, it was very useful.
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