Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Really Good Product and Very User Friendly
What do you like best about the product?
I like the ease of reporting within the system.
What do you dislike about the product?
Visually it's a little harder to get an overall snapshot of the account and contacts within Lightning.
What problems is the product solving and how is that benefiting you?
It helps us manage our accounts and contacts, along with having a good overview of our sales pipeline.
Convenience of Salesforce
What do you like best about the product?
You can do a lot of things. Stored call information. You can also store knowledge base links that made it ease for you to look for an article or artifacts.
What do you dislike about the product?
There are some feature or system such quote tool where you experience lag for a min or 2 that makes your call longer than expected
What problems is the product solving and how is that benefiting you?
Everything I do in a call is being stored ing salesforce and that makes my life easier than traking it manually. The quote tool of course and the segregation of items.
Salesforce is a POWER
What do you like best about the product?
What I like the most about Salesforce Sales Cloud is it's interface or dashboard. The color of it made us feel lighter and made us forget the target quota that has been set to us. Also, I can say that it is user-friendly. At first, I thought that there are a lot of field that needs to fill out but the ability of it which is auto-population made our job easier. And the most powerful thing about it is the integration to other systems and apps.
What do you dislike about the product?
I can't say that it is a dislike as all systems have it's own bugs but there are times that Salesforce has lagging issues sometimes. Well it maybe depends to our internet connection and the number of user so I can say that it is normal.
What problems is the product solving and how is that benefiting you?
As a new Sales Representative, this really helps me do multi tasking in a way that a lot of fields are auto populated, I just need to fill out all the customer;s info in the comment box so I can proceed in working for a new customer. Aside fromthe fact that this is integrated to other tools we're using, it is easier for me to contact clients as the database is so powerful and efficient
Best platform for sales management
What do you like best about the product?
Sales Cloud is the premier product in sales and deal management
What do you dislike about the product?
Not much to dislike, its very configurable. Need to make sure you have the resources/knowledge to set it up properly
What problems is the product solving and how is that benefiting you?
Use for deal management and forecasting
Overall a very good CRM System
What do you like best about the product?
We use Salesforce to keep track of our accounts. It's super customizable but you need someone who knows how to set things up. Its good to keep overview over accounts and you can easily create different lists with lots of filters.
What do you dislike about the product?
Sometimes the duplicate check does not really work. Often I have to search for duplicates manually, which is pretty annoying.
What problems is the product solving and how is that benefiting you?
Without Salesforce my efficiency would come anywhere near as it is right now. You need some system to keep an overview and see the different standpoints of your prospects, which really helps you with targeting the right prospects at the right time.
Super CRM
What do you like best about the product?
Marking activities and registering followup dates
What do you dislike about the product?
reloading takes time & also if any unbuilt calculator is there it will be nice
What problems is the product solving and how is that benefiting you?
follow backing customer is a big issue and it can be solved easily by sales force opportunity
Excellent Tool with great scope of customization as per our need
What do you like best about the product?
Integrating all the sales related activities in one place with proper visulaisation of data.
What do you dislike about the product?
it is not very user friendly so take more time to adapt to the work flow created in this tool.
What problems is the product solving and how is that benefiting you?
It helped in aligning all my cross functional team members in one place with great amount of visibility on the progress of each task.
Salesforce Review Cloud Review
What do you like best about the product?
Allows you to improve your sales process under an AI scheme
What do you dislike about the product?
This tool is really perfect, it allows Opportunity Management, Sales Automation, Revenue Cloud and Sales Participation
among other.
among other.
What problems is the product solving and how is that benefiting you?
It allows me to establish an effective sales process, and being directed by an AI it is very easy to obtain beneficial results
Excellent CRM tool for sales
What do you like best about the product?
I like that Salesforce Sales cloud allows me to track and monitor my entire sales pipeline. I can track and classify deals based on potential. I can input tasks and create customized reports
What do you dislike about the product?
It ended up being very costly to our enterprise business. so that was the biggest concern. Functionality, though was great. sometimes data entry seemed excessive
What problems is the product solving and how is that benefiting you?
It definitely allowed us to forecast closed business with a good degree of accuracy. Of course, that was based on user input. the reports allowed us to have centralized forecasting.
A tool that can help your marketing, sales, service and IT teams work as one from anywhere.
What do you like best about the product?
the most helpful about salesforce is that it helps collaborate sales, provides reccommendation and build strong foundation for customer experience.
What do you dislike about the product?
I can say that salesforce is really a great tool .
What problems is the product solving and how is that benefiting you?
It help us process sales seemless .
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