Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Account Manager
What do you like best about the product?
The easy way to view and manage accounts
What do you dislike about the product?
The is so much to do and may take time to learn but not a big deal
What problems is the product solving and how is that benefiting you?
Managing accounts and keeping update on my accounts
CRM in one place
What do you like best about the product?
You have one single application to manage all your sales, contacts and accounts.
What do you dislike about the product?
It is ont as intuative as you might want from an application for CRM.
What problems is the product solving and how is that benefiting you?
It does give you one platform for managing your sales. It allows you to forecast potential revenues and at the same time make sure that your accounts and contacts are updated.
Complete CRM
What do you like best about the product?
The possibilities you have inside the tool. A lot of integrations are possible.
What do you dislike about the product?
Sometimes is difficult to set up or configure some options.
What problems is the product solving and how is that benefiting you?
CRM, managing accounts and sales opportunities. Having a clear pipeline and contacts
Salesforce still the market leading CRM
What do you like best about the product?
The breadth and depth of functionality - and how easy it is to integrate to almost any other Marketing or Sales tech
What do you dislike about the product?
Due to the extensive functionality (which is a plus) it isn't as straightforward to navigate until you have systems and tools experience - UI is not intuitive.
What problems is the product solving and how is that benefiting you?
The need to have a centralized hub for all marketing & sales intelligence to help drive demand, track pipeline, nuture customer relationships and analyze data to help drive direction and strategy.
Modern, mainstream sales CRM
What do you like best about the product?
Salesforce is modern and sleek. It has all the features I need in CRM.
What do you dislike about the product?
The integrataion with certain apps, like Conga Sign, Five9 and RingCentral, could be better. Salesforce also seems to suffer from latency issues here and there.
What problems is the product solving and how is that benefiting you?
Salesforce enables me to effectively manage my book of business from in iinitial inquiry from new clients to retention of existing clients while integrating with the apps I need to get my job done.
Recommendations to others considering the product:
Salesforce is a great pick for a sales CRM. It's not perfect, but you can't hope for much better from any other app.
Cloud Sales
What do you like best about the product?
Sales force sales cloud is a popular customer relationship management it automates repetitive tasks, streamlines workflow.
What do you dislike about the product?
Sales force sales cloud can be exepnsive especially for small businesses or startups with limited budgets
What problems is the product solving and how is that benefiting you?
Sales cloud assists in managing and organizing customer data interactions and communication improving customer relationshps and enhancing customer service.
Great
What do you like best about the product?
Easy to track account info for leads and details
What do you dislike about the product?
There are so many functions, sometimes I find it hard to know what reports I can pull
What problems is the product solving and how is that benefiting you?
Check tracking info, see account status and updates
A robust CRM tool with great integrations.
What do you like best about the product?
The sheer number of integrations with other tools we use in our day-to-day makes it an excellent CRM.
What do you dislike about the product?
It can be very cumbersome to learn, as a result of the customizable nature of the tool itself.
What problems is the product solving and how is that benefiting you?
Salesforce allows me to access all my customer, lead, opportunity, and even intranet data in one app. My job would be a lot more difficult without it, or with a lower-performing CRM.
The de-facto CRM for any SaaS org
What do you like best about the product?
incredibly user friendly and customizable - integrates with nearly every tool you can imagine
What do you dislike about the product?
certain sfdc implementations may cause a lag which decreases user productivitity
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud keeps me on track managing my opportunities and having a granular look into my book of business
Solid Software For Sales
What do you like best about the product?
What is most helpful about Salesforce is it's intergration with other Softwares.
What do you dislike about the product?
Least helpful is the constant need of refreshing the report
What problems is the product solving and how is that benefiting you?
Solving organzing a lot of information I can not store anywhere else
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