Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Business Analyst

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful features are the ability to have multiple Sales Processes, navigation, and ease of configuration. Having everything relating to Sales Process at your fingertips and in one place is a tremendous help.
What do you dislike about the product?
Cannot think of any downsides at the moment - really enjoy using Sales Cloud
What problems is the product solving and how is that benefiting you?
Organizing all things Sales related, providing easy access to Accounts, Opportunities and Quotes.


    Insurance

Amazing with some small internal co-ordination issues

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Lead to Opportunity pipeline, reporting and analytics, record management and streamlined agent experience
What do you dislike about the product?
Struggles with duplicate lead management, companys utilization not currently linking to Service Cloud easily and losing 360 degree view
What problems is the product solving and how is that benefiting you?
Bringing together a clear picture of the prospects journey alongside telemarking representatives performance allows us to greatly manage our sales journey and evaluate where we can drive enhancements & greater sales.


    Sai P.

Salesforce Sales Cloud: Empowering Sales Success and Accelerating Growth

  • August 06, 2023
  • Review provided by G2

What do you like best about the product?
I value the platform's high degree of customisation since it allows users to adjust the system to their particular business needs. Users of the Salesforce Sales Cloud can design custom objects, fields, and workflows to fit their particular sales processes.
What do you dislike about the product?
It also carries a large price tag. The cost of adopting and maintaining the platform might be a major consideration for startups and smaller companies with tight finances.
What problems is the product solving and how is that benefiting you?
Centralized Customer Data
Improved Sales Productivity
Enhanced Sales Collaboration
Better Sales Forecasting
Lead Nurturing and Conversion
Data-Driven Decision Making
Enhanced Customer Experience
Mobile Sales Enablement
Scalability and Customization


    Electrical/Electronic Manufacturing

Success with Sales Cloud

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud has so much basic functionality that is needed to help sales reps be efficient in their day to day roles. The User Interface is intuitive and easy to use. Configuring new page layouts, record types, reports, and dashboards is all very easy. Salesforce has made Sales Cloud easy to setup and use.
What do you dislike about the product?
Some of the advanced functionality desired is not in Sales Cloud and must be purchased separately.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is used as our company CRM. We are trying to get better about storing all data in Salesforce, so it serves as our single source of truth for customer data.


    Anthony R.

Sales Cloud is helping us grow our business

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
I must say, the Salesforce Sales Cloud has truly suit an indispensable tool for businesses worldwide when it comes to managing their client relationship tasks. The CRM package it offers boasts a user-friendly interface that I personally chance incredibly light to pilot. What's more, the customizable dashboards and automated workflows experience made my job of head routing and followup emails a air.
What do you dislike about the product?
I get encountered a few glitches on the way, especially when it comes to announcing updates or relocating components. These modest setbacks can sometimes hinder its overall usefulness.
What problems is the product solving and how is that benefiting you?
Nevertheless, I cannot deny how instrumental the Salesforce Sales Cloud has been in managing and resolving our CRM issues. It has significantly reduced our response clip to clients, ensuring a seamless client have and allowing us to maintain our heights standards of client serve.


    Vaishali A.

Sales Cloud improves Sales Performance

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Sales Performance & Revenue Tracking Capabilities are a game chnager
What do you dislike about the product?
There is nothing much to dislike about Sales Cloud, its the best Cloud by Salesforce, always has been & foudnation to all Sales Journeys
What problems is the product solving and how is that benefiting you?
Sales Performance & automating Sales Channels & Workforce Productivity


    Consulting

Brilliant Sales Engagement session from Spencer and Michael

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Love the automation of embedded tasks in the to-do list, Chrome extension! And the ability to add LinkedIn connection requests to cadences.
What do you dislike about the product?
The initial setup already includes too many apps when first starting. For example, when getting a new phone, most of the apps I add are added by myself.
What problems is the product solving and how is that benefiting you?
Enabling sales revenue growth in 3 channels and helping automate lead generation, qualification, conversions, and opportunity closing.


    Elijah D.

Useful Automation Tool

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Being able to automate mundane repeatable tasks
What do you dislike about the product?
A lot of fields to input data on initially
What problems is the product solving and how is that benefiting you?
Developing reports and dumping data in an automated, accurate fashion


    David R.

sales force can integra

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
sales force can integrate diferent programs ans allows the user to change the plataform to theirs needs
What do you dislike about the product?
itys pretty slow some time if you need to do diferents tasks
What problems is the product solving and how is that benefiting you?
the programs allows our company to check metrics of sales for each vendor and also to plan or analice strenght and weakeness


    Chris T.

Salesforce Sales Cloud helps our team win!

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud gives our internal teams a platform to collaborate and provide the best experience to our customers. It also allows us to create custom solutions to our sales team so they can not only track their customer's purchase behaviours, but be alerted to other targets based on parameters we set. We love the ability to customize home pages, reports and dashboards to be able to roll out initiatives to the team and be able to track performance all on one platform. It also lets us automate tasks, giving our team time back in their day.
What do you dislike about the product?
Our team mainly uses the mobile platforms. We would like more of an ability to customize the mobile layouts. Also would love to be able to see how other customers are implementing features (use cases).
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud lets us integrate with mutliple data feeds to give our organization the most comprehensive view of what our customers are purchasing.