Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Sometimes difficult to use, mostly has everything we need
What do you like best about the product?
Everything you need can be housed in salesforce
What do you dislike about the product?
I don't like how slow it is sometimes and how many steps there are for certain actions
What problems is the product solving and how is that benefiting you?
Making sure all our information is in one place
Powerful Database & workflow tool
What do you like best about the product?
Sales Cloud has a lot of great out of the box functionality. We like the ability to customize the software to fit our specific needs. It has helped us alot by automating mundane tasks for our users
What do you dislike about the product?
Depending on your needs it might be overkill. The software platform is mulitfaceted and can do a lot. it could be overwhelming if you only need a simple solution.
What problems is the product solving and how is that benefiting you?
Its being used as the centralized hub for storing information about our clients. it allows executives from around the company to get insights about our clients regarding which services they are using and where any gaps are in our product offerings.
Salesforce FTW!
What do you like best about the product?
I love that it keeps notes from calls in an organized fashion, so I can go back and review other peoples calls from within to organization.
What do you dislike about the product?
I have not found anything specific I do not love about Salesforce. I do wish zoom links would auto-populate with calls I make.
What problems is the product solving and how is that benefiting you?
It provides transparency within the organization. It helps me have a comprehensive view of my client's journey.
Salesforce Sales Cloud,
What do you like best about the product?
Salesforce Sales Cloud is a fully customized SaaS and Paas platform where it provides many functionalities like CRM(Consumer Relationship Management), SMTP(Simple Mail Transfer Protocol), HTTP(Hyper Text Transfer Protocol Request), CMS(Content Management System), etc. It provides leverage to use their functionality by using drag and drop, and admins settings also in the developer edition we can code and customize most of the functions.
What do you dislike about the product?
Salesforce Sales Cloud sometime takes too much time to load. Also the UI it provides are very simple which is sometime boring.
What problems is the product solving and how is that benefiting you?
Salesforce is solving a very big problem nowadays. It gives maximum functionality and charges according to uses, not the size it is taking. it is Saas and Paas as well which gives customization in most of the area.
Product comparison incomparable
What do you like best about the product?
I like its simplicity, i like that the stages are visual, it's easy to find the data you need via global search, Quick and easy to update records with minimal button clicks
What do you dislike about the product?
dashboards dont auto refresh when you load them up or if they are on the homepage, auto assignment rules dont work for the gmail plugin by default, other than that im grasping at straws
What problems is the product solving and how is that benefiting you?
reports and analytics, better pipeline and fob reporting, easy automational of processes and opportunity tracking, good collabration between sales teams internally.
SalesForce Review
What do you like best about the product?
It is a good customer interface that I have been using for 5 years.
What do you dislike about the product?
Sometimes it is slow to generate information. Although it happens once in a while.
What problems is the product solving and how is that benefiting you?
Customer Information. I am not lost with the last conversation I had with my customers and the security of the CRM as well.
Salesforce Sales Cloud Review
What do you like best about the product?
Salesforce Sales Cloud is easy to use, intuitive and user friendly
What do you dislike about the product?
It is hard to find all dependencies for Salesforce Administrators
What problems is the product solving and how is that benefiting you?
We use Salesforce Sales Cloud as our CRM and single source of truth for Sales Analytics & Reporting
Sales Development Representative
What do you like best about the product?
A lot! Easy to use, User-friendly, easy to customize, able to generate reports in an instant. Was able to logs easily, able to create future task and tons more!
What do you dislike about the product?
Sometimes it hangs and I think its because of the internet or sometime too many windows open. That's the only issue I experienced so far, having time to open lead and reports.
What problems is the product solving and how is that benefiting you?
Easy to customize report, able to pull up records from the past and able to manage the system easily. What I love about it is that we can see future dated tasks and also getting the customer's info in a second.
what a great tool!
What do you like best about the product?
Easy to use, quite complete CRM, endless report possibility and the app is great to use on the road.
What do you dislike about the product?
Sometimes it's slow to open pages on the app and you need to start your research because it got lost.
What problems is the product solving and how is that benefiting you?
Keeping track of my sales cycle and planning my days with routes in Map
Well organized, easy to use and effective platform for brokers
What do you like best about the product?
It allows the user to be in total control of their data, has several different options that really makes sales and data analysis easy to understand and take advantage of
What do you dislike about the product?
It starts running slow after a while of using the platform, this is a very disruptive issue since people like myself use it during the whole day and it needs to be restarded at least 3 times every day
What problems is the product solving and how is that benefiting you?
It allows me to have full control of all my information and organized my day, also check into new leads, create follow ups and speed up the whole process, a lot easier to follow up on current sales
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