Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consumer Goods

Onboarding and Inspired

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Efficiency to end user. Relevant information to end user is integrated in the flow of work. Mobile application ease of use.
What do you dislike about the product?
Currently on boarding our field sales force to Sales Cloud and do not have anything I dislike
What problems is the product solving and how is that benefiting you?
Flexibility for end users. And structured data analytics tools from CRMA for our people leaders to easily stay in tune with our organization health.


    Phil S.

Salesforce BA - Consultant

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Everthing in one place Customer 360 any time any place, mobile, desktop, laptop. Automation of tasks that cost so much money when done manualy. Anyone can learn to do it in Salesforce on Trailhead.
What do you dislike about the product?
There is always so much to learn, would like to see more plug and play features done as packages. To save customers time and effort.
What problems is the product solving and how is that benefiting you?
Automating fillng in fields based on a selection in a picklist. Automating case closed emails etc.


    Jeff E.

A learning curve with big time rewards.

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Being able to integrate with anything for data viewability, reporting, calling, scheduling, you name it.
What do you dislike about the product?
Learning Curve. But learning this information is a must to be able to get the most out of the product. Its worth it if you want to be as efficient and profitable as possible.
What problems is the product solving and how is that benefiting you?
It's solving the question of, "How is my business doing and where are we going?" Being able to dig into the data and brainstorm with fully customizable reporting.


    Manufacturing

Great tool to plan and action

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
I love the fact that you can open up anything in Sales Cloud and see exactly what is happening at any given point in time. SalesCloud enables us to make decisions quicker with better insights and analytics
What do you dislike about the product?
Its a great platform, but like all great platforms the biggest issue comes around useage - people need to use the tool and they need to use it efficeintly. You cannot use salesforce as a half measure. Get the buy-in from top management and get everyone to start using the platform... THEN ITS AWESOME!
What problems is the product solving and how is that benefiting you?
Salesforce allows us to reach decsions quickly, we are able to view details at a glance and drill down so that we can really focus on those opportunities that are quick wins.


    Information Technology and Services

Sales Cloud solves most of my business needs

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can add additional features when I need them.
What do you dislike about the product?
I'd love more robust forecasting for orgs using multicurrency
What problems is the product solving and how is that benefiting you?
The out of the box Approval Process for Opportunities has encouraged accountability from our sales reps.


    Jesse J.

Salesforce for the win!

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce service cloud has tons of useful built in features that can help any business grow and evolve.
What do you dislike about the product?
The only challenge with Salesforce are forced updates and costs.
What problems is the product solving and how is that benefiting you?
I'm a new admin, and some changes and updates have been a little difficult to navigate, but with all of Salesforce's support it is completely manageable.


    Sufyan B.

Sales Cloud is easy to navigate!

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sales Cloud is how easy it is to Navigate through the Standard Objects such Leads, Contacts, Accounts, Opportunities, and Campaigns. It is also easy to navigate through Reports and Dashboards. It is easy to customize as well.
What do you dislike about the product?
What I dislike about Sales Cloud is sometimes I get lost in the different Objects. I need it to be a little more dumbed down for me if that makes sense. It would also be beneficial for Standard Users as well.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps with Data Management, Lead Management, Account Management and it is beneficial for our sales development representatives and account executvies.


    Transportation/Trucking/Railroad

Sales organization leads

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce allowed me to organize my leads in a way that I could know everything about them before calling them or doing follow up
What do you dislike about the product?
I ususally have my own lead analysis system, in which I see eveything that I need from a lead on a single screen
What problems is the product solving and how is that benefiting you?
Salesforce allowed me to organize my pipeline with lists


    dharmendra m.

Sales force experience in sales

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to use and onboard, helpful to generate leads
What do you dislike about the product?
It has some lengthy process sometimes but not very bad
What problems is the product solving and how is that benefiting you?
It's help me onboard new merchants and generate leads with reminder


    Manoj M.

Powerfull Tool For Sales Industry

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales process make sales very simple and very organise for a sales excutive.
1. Always helps to excutive to follow alined process
2. Helps in day activity planing
and more features which can really help.
What do you dislike about the product?
There is nothing as such in my dislike list, always keeps me upto date with amazing updates which i can think off.
What problems is the product solving and how is that benefiting you?
It helps or directs sales excutive to maintain there day to day activity and keep there self upto dated and also they can easly track there performance