Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Used daily
What do you like best about the product?
It is very user friendly and able to creat custom reports for specifice marketing needs
What do you dislike about the product?
It can be slow at times. When trying to creat loan documents or retrieve reports.
What problems is the product solving and how is that benefiting you?
It keeps all customer info in one file vs haveing to store financials in desktop
Easiest Data Entry Tool
What do you like best about the product?
Its easy to enter details and save. By using different filters we can easily fetch the details.
What do you dislike about the product?
Sometimes it creates issue while saving new entries and but it can be fixed easily.
What problems is the product solving and how is that benefiting you?
While taking calls counselors can easily save new data and can fetch the existing data.
I am using Salesforce to check correct details of the admissions claimed by counselors.
I am using Salesforce to check correct details of the admissions claimed by counselors.
Salesforce cloud dynamic advantages.
What do you like best about the product?
It helps in allowing the business to tailor the platform of their unique needs and workflows.Its automation features reduce manual tasks and helps business to focus high impactful activities. It is suitable businesses for all sizes and can grow their organistional needs. it isintutive and easy to navigate.
What do you dislike about the product?
As of now ther is nothing to dislike about this plateform. It is a very imapactful plateform.
What problems is the product solving and how is that benefiting you?
before this business often struggling in analyzing sales data,hindering theri abality to make decision but after using this plateform reporting and analytics tools provides valuable insights to optimise sales strategies.it automates follow up tasks with customers it helps in making accurate sales forcasting,it enhance sales colloboration features to fecilitate better team work,resulting in improved coordination.it also contributes to improves customer satisfaction and retention rates.
Salesforce cloud’s impactful performance
What do you like best about the product?
I helps in providing data driven insights through its reporting and analytical tools. It is very intuitive and easy to navigate platform . It has a very large active user community and variety of resources and support options . It is suitable for all size of business and helps in growing organisation's needs.
What do you dislike about the product?
Every thing is at par i dont find any dislikes
What problems is the product solving and how is that benefiting you?
Before this platform business might struggling to analyze data but afte using this it helps in reporting and analytical tools to provide valuable insights . It also helps in enabling communication . It offers a real time insights and analytics to enable better decision making.
"Salesforce Sales boosts business growth and increases."
What do you like best about the product?
Salesforce Sales boosts business growth and increases productivity with smart choices through Salesforce Sales. This complete AI-powered platform is a suitable time to automate and scale all income levels for managers and representatives. The corresponding Salesforce Sales features are account and contact control, lead control, workflow, and approvals that monitor revenue form and progress, present detailed contact statistics, and enable effective commenting across multiple devices and online channels. It is very easy to control nurture campaigns for a large number of users. It automates the income technique in stages. It is user-friendly and can be easily equipped with new features that meet the company's needs. It allows updating the company with current and modern gadgets.
What do you dislike about the product?
Salesforce is unintuitive and has a very poor user interface. It is very expensive, hard to use, and hard to control. The reporting feature can be buggy when it comes to pulling and losing. There are times when the automation fails and returns incorrect statistics.
What problems is the product solving and how is that benefiting you?
Salesforce Sales enables users to manage their customers and control the records of recent prospects. It also allows customers to automate their sales strategies as it allows customers to get enterprise strategies that focus on customer family members. This platform allows clients to have all the statistics of our clients in the company when a salesperson stops working for the agency. Salesforce Sales enables salespeople to target more leads and close deals faster. Salesforce takes into account all the nuances of teamwork, automation, and revenue analytics.
Customer Relationship Management (CRM)
What do you like best about the product?
Salesforce Sales Cloud help in built relationship with customers, manage data efficiently which enhance productivity and increase revenue with less efforts.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
What do you dislike about the product?
Sometimes its take some time to reflect on UI the changes we made in pagelayout. Sometimes it take very long time when we deploy things from sandbox to production org. These things need to resolve to enhance the productivity and to reduce time.
What problems is the product solving and how is that benefiting you?
Reporting and dashboard are the best feature which provide quick insight of whole business in one frame and in no time. One can easily monitor the performance of the business and set targets.
Why Sales Force Cloud is good to have ?
What do you like best about the product?
It helps in increase the sales productivity, also provides sales forecastand insights of it. Integration with other tools is very easy specially tableau . one can make dashboards and have valuable insights.
What do you dislike about the product?
Cost is bit higher in market. also it take a bit longer imllementation time , rest everything is great .
What problems is the product solving and how is that benefiting you?
First of all it provides the centralization of data , which is a great help , one can have everything at one place , also data security is high. Automation which salesforce provides is one of the best in the market. save a lot of time and effort.
Admins Love Salesforce
What do you like best about the product?
I like that everything in Salesforce is so customizable - with clicks not code!
I like that there are tons of third party add ons available too - add it is great that many of the add ons are free.
As an administrator, I rely heavily on the setup side of Salesforce. Quick Search is a great. I also use the Developer Console frequently - a great tool for getting directly to the data quickly.
I like that there are tons of third party add ons available too - add it is great that many of the add ons are free.
As an administrator, I rely heavily on the setup side of Salesforce. Quick Search is a great. I also use the Developer Console frequently - a great tool for getting directly to the data quickly.
What do you dislike about the product?
As a SQL programmer, I would love to see improvements in SOQL to make it more robust.
What problems is the product solving and how is that benefiting you?
Easy automations.
Customer Relationship Management at ease
What do you like best about the product?
Managing customers'/prospects' record in the most convenient way.
What do you dislike about the product?
I do not see any negative feedback for the time being.
What problems is the product solving and how is that benefiting you?
It contains all the records of both customers and prospect. It is very useful in our sales team.
I use Sales Force for account management purposes and forecasting
What do you like best about the product?
The ease of use and and full transparency throughout my team for information.
What do you dislike about the product?
There are quite a few "bugs" we experience with emails not ending up under corrrect opportunities which makes things frustrating as an account manager. I believe this is the Einstein intelligence. Emails from other account managers end up in my opportunity activities that are irrelevant to me. This is due to a high level shared contact. There should be a way to confirm which opportunity emails are to attached to instead of Einstein choosing as it causes much confusion.
What problems is the product solving and how is that benefiting you?
Solving to reduce communication/inquiries from other team members/departments as they can see what items are forecasted to help prepare the business. CRM functions are very useful to keep appointments and follow ups all in one place.
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