Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Best CRM platform
What do you like best about the product?
Highly customizable. Can make it do whatever you want.
What do you dislike about the product?
Difficult to onboard and set up. Requires resources.
What problems is the product solving and how is that benefiting you?
CRM - Sales Data for customers and managing opportunities. We use it to track all of our customer data from prospecting, sales calls, follow ups. We even use for forecasting.
We wish it did more and worked with well other integrations
What do you like best about the product?
Ease of viewing information. Layout and learning.
What do you dislike about the product?
Information doesn't always share to other integrations. Daily paint is using the app to verify my email address
What problems is the product solving and how is that benefiting you?
Works for our sales team mostly but in my role I can view all their notes
Salesforce Cloud
What do you like best about the product?
Salesforce Cloud really helpful to process a sale
What do you dislike about the product?
There is a sometime lack instruction and need more improvement
What problems is the product solving and how is that benefiting you?
It is benificially on our sales process saving the stages of he sale
A necessary tool for anyone in Sales
What do you like best about the product?
Everyone knows how to use it, and it's a skillset that will go with you from job to job. The customization makes it simple to personalize across products and companies.
What do you dislike about the product?
The interface isn't pretty - it's not "fun" to work in. I know the point is for customization but it's not the most exciting place to work in on a daily basis!
What problems is the product solving and how is that benefiting you?
It's consolidating all information and data about an account and its subsequent opportunities into one place. You can also interact with other users at your org on each Account and Oppty.
usabiliy of saleforce sale cloud
What do you like best about the product?
easy to use, streamline the sales process
What do you dislike about the product?
overkill features, may not good for SMB user
What problems is the product solving and how is that benefiting you?
manager the sales process with lead, potential customer relatiionship
Powerful and flexible, but not the friendliest
What do you like best about the product?
You can set it up to match your sales process, whatever that is.
What do you dislike about the product?
Getting sellers to adopt it and fill in data is a challenge. The UI could be faster and easier to use.
What problems is the product solving and how is that benefiting you?
A central hub for all sales data
If you aren't using Salesforce Sales Cloud then what the heck are you using?
What do you like best about the product?
It's a powerful CRM that provides the full sales pipeline from lead generation to new customer
What do you dislike about the product?
Nothing really. It has everything you need and allows for customizations
What problems is the product solving and how is that benefiting you?
I get all of my customer and potentials customer data in one place. This helps me better track and communicate for potential upsells as needed
Works best in lead management and task marker, reminder. find leads by name, number or mail is easy
What do you like best about the product?
Its easy to manage leads, contacts, opportunities, and cases. Task activity mark and prior notification reminder for that task is one of the best feature.
What do you dislike about the product?
All are good actually but if reminder notification came on pc not on the site then it is the best software to use
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables sales reps to establish effective communication with their prospects to achieve shorter sales cycles. With access to social network profiles associated with Salesforce accounts, contacts, and leads, sales reps can serve customers and prospects more efficiently.
Expensive but effective. Set-up required and direct knowledge of platform required
What do you like best about the product?
Versatility and customization. This tool will allow you to do anything your heart desires, but there is set-up required to get to this point
What do you dislike about the product?
Fairly costly and does require a product expert for the platform to be effective
What problems is the product solving and how is that benefiting you?
Solving robust and adept CRM capabilities for organizations of any size.
Great experience
What do you like best about the product?
The upsides are the ease of use and scalability.
What do you dislike about the product?
Nothing to report in this section. I don't have any dislikes.
What problems is the product solving and how is that benefiting you?
Helping us track metrics and client accounts in a timely matter.
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