Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Transformative
What do you like best about the product?
Building customer 360 view. Getting all data into one place.
What do you dislike about the product?
Nothing. We are in the entry stages and looks to be a wonderful solution for us.
What problems is the product solving and how is that benefiting you?
Benefits us by allowing us to get all our consumer data in one location building that 360 customer view
A great tool to pull together a global team
What do you like best about the product?
Salesforce enables us to know our customers in a deep and personalized way. In addition, Salesforce Sales Cloud allows us to collaborate internally, quickly view the health of our various team and product pipelines, and effectively manage leads.
What do you dislike about the product?
There isn't much I don't love! I would like to eventually see the ability to report on more than 3 objects in a custom report type and see a more robust integration with Marketing Cloud (ExactTarget) as it still feels like these are separate products/platforms.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is allowing me to collect our customer information in one location and then use it to create amazing and personalized experiences for our customers!
Awesome UX and Simplicity!
What do you like best about the product?
It's so simple to use! I love how well it integrates with my stack of other Sales tools. It's really user friendly also.
What do you dislike about the product?
Nothing, it's really simple to use for everything.
What problems is the product solving and how is that benefiting you?
Record tracking and keeping all of my data in one place. We used to have so many silos that we were able to Solve by having Salesforce in place.
Benefits of sales-cloud
What do you like best about the product?
Better management of sales and it helps out org to grow the revenue
What do you dislike about the product?
Everything is perfect and we love using sales cloud
What problems is the product solving and how is that benefiting you?
It helps us to track the progress of revenue and we are using sales cloud to reach out to the customers to follow up on the upcoming products we sell.
Basic and needed cloud
What do you like best about the product?
The view, the options that exisitng, we are using muli features there Nd keep tKing more and more
What do you dislike about the product?
Not handling complex issues, but for that we have the we are using CPQ and sime modifications. The process to understand if they are scaleless and isagea are hard so we don’t try all the time to use out of the box features
What problems is the product solving and how is that benefiting you?
Manage sales deals and pipeline
Sales Cliud for the sales team
What do you like best about the product?
From an IT prospective its easy to configure. Fornthebteamnitsnprrsenting the data in a clear and easy to is format the team can use and take action on.
What do you dislike about the product?
From the sales team perspective, it's entering data into the system. And from a back office, perspective it getting the right amount of data for actionable insights.
What problems is the product solving and how is that benefiting you?
In the future, I hope that we can enable more AI capabilities to enhance the system, and have it work for us.
A fantastic help for our solar company
What do you like best about the product?
The ease of use, it's extremely user friendly that even sales reps who otherwise struggle with systems and CRMs are capable of going through the entire sales process to completion.
What do you dislike about the product?
There isn't much I dislike, it's very customizable. The thing I would say is kind of an issue for us is having to create the same field in accounts, leads and opps in order for them to map to each other Instead of automatically creating the field in all.
What problems is the product solving and how is that benefiting you?
It is making the sales process simple, accessible and streamlined for our business and our sales representatives. When other CRMs in the past have made it complicated.
Business Analyst
What do you like best about the product?
Gathers your order data and customer data. Building a website on the experience platform is helpful to keep all your data and users in one place. Chatter feature is helpful to notify others to look at something within salesforce
What do you dislike about the product?
Reporting functionality is very basic, making it difficult to aggregate and communicate data. There is limited flexibility for opportunities, programs, and orders. Have to get very detailed regions for it to be effective for our company. Additionally the mobile functionality is really glitchy and difficult to use
What problems is the product solving and how is that benefiting you?
Tracking our orders and streamlining the order process. It's allowing our customers to interact with us online.
Sales cloud fuel to fire business !
What do you like best about the product?
Salesforce sales cloud works to empower, harmonize and accelerate the many businss functions within the sales organizations
What do you dislike about the product?
The vastness of the sales cloud offering and the lack of information on what van I do more ! This could be improved by many knowledge and feature snippets shares shoch can be leveraged by users.
What problems is the product solving and how is that benefiting you?
Harmonize infomation and bringing many functions together on same platform reducing data and information loss
Makes the Sales Cycle faster
What do you like best about the product?
Sales Cloud makes Sales Cycle simple and faster. Increased ROI due to high adoption because of simple & effective UX
What do you dislike about the product?
AI for Salescloud is still evolving and with maturity it may really help sales
What problems is the product solving and how is that benefiting you?
Account of planning, Opportunity management
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