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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    James T.

Effective solution for sales enablement

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salescloud enables our sales representatives to engage better with our agents.
What do you dislike about the product?
Salescloud ahae proven effective. No concerns. Reuse of data integrations across sales and service.
What problems is the product solving and how is that benefiting you?
Opportunity and agency sales


    Sarita C.

General observations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Trailhead covers most of the stuff which is new in market and helps understand the product when newly launched.
What do you dislike about the product?
Support response for some issues not in timely manner many a times.
What problems is the product solving and how is that benefiting you?
Helping us advisors for day to day activity such as accounts, opportunities , tasks , events and campaigns , reports and dashboard etc


    Regina C.

Sales Cloud is the best platform a business can have

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a comprehensive CRM platform designed to streamline sales processes, enhance customer relationships, and boost team productivity. It offers robust features like lead and opportunity management, forecasting, and customizable dashboards. Integrations with various third-party apps and a user-friendly interface make it a preferred choice for many enterprises. However, some users may find its pricing on the higher side and its plethora of options slightly overwhelming. Overall, it's a powerful tool for businesses looking to supercharge their sales operations.
What do you dislike about the product?
Salesforce Sales Cloud: where you enter with hopes of instant CRM mastery, but instead get a PhD in 'Clickology'! If you've ever wanted a platform that makes you feel like you've walked into a maze with a blindfold, Sales Cloud's got your back. And while they promise to "supercharge" your sales, sometimes it feels more like they supercharged the number of tabs you have open. But hey, if navigating a digital labyrinth is your jam, then welcome to the promised land! 😉 (Disclaimer: Just a fun take, Sales Cloud is genuinely a robust platform!)
What problems is the product solving and how is that benefiting you?
Problem: Tracking and managing leads and opportunities can be chaotic without a centralized system.
Benefit: Sales Cloud offers a unified platform to manage leads, track their progress, and nurture them through the sales funnel, ensuring no potential sales are lost.


    Amanda A.

Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Increase productivity and creates better relationships, which foster increase revenue
What do you dislike about the product?
If develop correctly, with user and customesrs in mind, there is not much sales cloud cannot do
What problems is the product solving and how is that benefiting you?
Creates a unified view of the custumer


    Sagar K.

Salesforce sales cloud Review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead management and web to lead is one of the best features I love about Salesforce
What do you dislike about the product?
For case management we need to purchase the service cloud licence
What problems is the product solving and how is that benefiting you?
Converting prospects into customer is much Faster when you use Salesforce sales cloud


    Saurabh R.

It's good for your as well as business growth

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It is easier and very friendly, And automation
What do you dislike about the product?
Lead management and web to lead and opportunity life cycle.
What problems is the product solving and how is that benefiting you?
All about the opportunity


    Orlando B.

Sales Cloud Rocks

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Keeps our non profit data organized, easily accessible, integrates well with the rest of our systems.
What do you dislike about the product?
As a non profit we do not have a lot of budget most times, and for some of the things we would like to do there is an extra cost to get.
What problems is the product solving and how is that benefiting you?
Track member contact information, segmentation fo campaigns, donation management, ticket selling for events and ecommer orders


    chaitanya p.

Great Product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the product, innovation around the sales centric features, Opportunity and forecasting
What do you dislike about the product?
Territory management could be little bit better
What problems is the product solving and how is that benefiting you?
It helps to sell our products faster


    Angelica A.

Enjoyable and insightful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Being able to show the business the insights through sfdc capabilities and contibute the decision making process at different levels
What do you dislike about the product?
Not being able to measure stage changes at opportunities module in an easy way
What problems is the product solving and how is that benefiting you?
Tracking marketing strategies, enable business reviews, centralice clinical planning and account segmentation


    Nectar Luz R.

Shorten the lead to close time exponentially! No lead left unturned

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use. Great visibility to data that can help increase sales. As a leader easy to get metrics of my team
What do you dislike about the product?
Harder for not tech friendly staff. So much to learn sometimes it comes at us too fast.
What problems is the product solving and how is that benefiting you?
Too many systems it talking to each other. Holing this brings order and ease of identification of key metrics.