Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Helps with efficiencies
What do you like best about the product?
Aligns our sales team to be more efficient & consistent
What do you dislike about the product?
Enhancements continue & sometimes hard to keep up
What problems is the product solving and how is that benefiting you?
Hold us accountable with audit
Can't imagine using anything else!
What do you like best about the product?
Our company has been using Sales Cloud for years and it's been a great help for our team. We especially love being able to go back to years ago to track where our relationships first started by reading past emails and interactions. It'll only keep getting better!
What do you dislike about the product?
Setup can be overwhelming, but with the right knowledge you can adjust it to your business needs.
What problems is the product solving and how is that benefiting you?
Communicating with other teams which prospects we are already interacting with
Salesforce review
What do you like best about the product?
Transparency and easy of access for business users.
What do you dislike about the product?
Administrative ui, slow updates to security functionality, classic version functions still being required to do simple tasks.
What problems is the product solving and how is that benefiting you?
Giving all aspects of the business clarity and transparency around business processes and metrics. Allows users in different divisions and roles to hey what they need.
Been using the product for years
What do you like best about the product?
The ease of use and the ease to configure based on our specific use cases
What do you dislike about the product?
For those just getting started, it can get overwhelming on where to start
What problems is the product solving and how is that benefiting you?
Allowing sales to all work in one place
The best to manage sales on a global scale
What do you like best about the product?
I really enjoy the versatility and extendability of the solution. Having more than 100k people globally, it quickly allows us to understand what other business units and markets are working on and identify overlaps.
What do you dislike about the product?
Sometimes new features come at extra price, also it is becoming way too complex to handle - thanks for introducing flows to help with that!
What problems is the product solving and how is that benefiting you?
Helping to gain a global overview. If a lead comes from the other side of the world I can quickly identify who might be already in touch with the client in a different market.
How are you selling without Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud gives Sales reps everything they need to successful. Managing deals in motion and reporting on those deals is critical. Salesforce Pipeline Inspection does this easily.
What do you dislike about the product?
I wish the telephony platform was a part of the Sales Cloud offering.
What problems is the product solving and how is that benefiting you?
Sales Cloud is solving the problem of making sure things don't slip through the cracks. Leads, deals, customers, etc. are all managed well in Sales Cloud
Smooth Experience
What do you like best about the product?
Navigation is smooth, whether you're new to this or a seasoned user everything is at your fingertips. If you cant find it there's a whole community at the ready to help.
What do you dislike about the product?
Nothing comes to mind. Love the product and would recommend to anyone.
What problems is the product solving and how is that benefiting you?
Content loads much faster and more efficiently vs previous iterations we've used.
Great platform
What do you like best about the product?
Opp management is amazing! Easy interface!
What do you dislike about the product?
Not a lot. It could be a little bit easier to configure on the backend.
What problems is the product solving and how is that benefiting you?
Tracking sales activity
Great cloud
What do you like best about the product?
How versatile it is, we can do all kinds of different things and customize it to meet the needs of our company. It can fit any type of company, which is great
What do you dislike about the product?
Complexity of options, it is sometimes hard to identify best practices and not clutter the view for users by displaying too many buttons
What problems is the product solving and how is that benefiting you?
The ability to log all customer data and track it
Customization can be costly
What do you like best about the product?
Ability to see journey from end to end .
What do you dislike about the product?
Customization required can be expensive.
What problems is the product solving and how is that benefiting you?
Interface for internal users to see information in one page
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