Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud is amazing!
What do you like best about the product?
The system in general is amazing, easy to learn and easy to use
What do you dislike about the product?
The reports are so básics, and that is a problem
What problems is the product solving and how is that benefiting you?
We are a group of enterprises and sales cloud help us yo centralize the customers data
Sales and service cloud has been great for us
What do you like best about the product?
User friendly and easy to configure and work with
What do you dislike about the product?
Nothing to dislike about sales cloud .
License understanding and roles are little tricky to setup
License understanding and roles are little tricky to setup
What problems is the product solving and how is that benefiting you?
Making business streamline activities
IT service delivery manager
What do you like best about the product?
Versatility to deal with different business segments
What do you dislike about the product?
Customization makes it clunky fast. Its something all segments ask for
What problems is the product solving and how is that benefiting you?
Less code most customization helps with scalability
Enterprise CRM for smart companies
What do you like best about the product?
There's a reason that it's market standard. It works, integration is easy, and it teaches people how to sell.
What do you dislike about the product?
Expensive! In 2023 there are many more options available with better pricing models
What problems is the product solving and how is that benefiting you?
I need to track outreach and outcomes. For large distributed teams. This is the best tool.
Perfect tool for sales
What do you like best about the product?
Easy to use, great for remote service teams
What do you dislike about the product?
Ui is little overwhelming for entry level sales teams
What problems is the product solving and how is that benefiting you?
Increase sales and visibility
Life changing for a businesses growth and success
What do you like best about the product?
Sales cloud allows you to have your data in one place to make better informed business decisions. It also empowers your sales reps to work more efficiently by minimizing their efforts to perform sales procedures and make informed decisions about sales engagement.
What do you dislike about the product?
I wish it encompassed more features of other clouds without adding costs to our service. I want all the features in order to continue the evolution of our sales team and to allow for better, more informed business decisions.
What problems is the product solving and how is that benefiting you?
It is allowing our reps to have a better picture into their pipeline, and giving them insights into the best leads and opportunities to be successful.
The Only CRM that matters
What do you like best about the product?
Salesforce Sales Cloud helps reps make deals faster with customization. The ability to automate business processes ensures data stays clean and accurate.
What do you dislike about the product?
As an admin some limitations in declarative customization are hindering.
What problems is the product solving and how is that benefiting you?
Sales Cloud keeps data clean, accurate, and secure.
Customer Service CRM Review
What do you like best about the product?
Centralisation of customer interactions and info
What do you dislike about the product?
The lack of standard integration options
What problems is the product solving and how is that benefiting you?
Customer data, insights, interaction records
Recommendations to others considering the product:
Get a demo and ask a lot of questions
Our automations help us to reduce our costs
What do you like best about the product?
Process is easy to understand and easier to improve
What do you dislike about the product?
Forecast should be improved to obtain better stats
What problems is the product solving and how is that benefiting you?
Users are introducing less information and obtaining better results
Lead of CRM Team
What do you like best about the product?
Amazing CRM, but sometimes needs in the company are also more towards a real sales solution towards SAP, which is sometimes not so easy to connect.
I think competition in our africultural sector are not as prepared as we are with CRM sector.
I think competition in our africultural sector are not as prepared as we are with CRM sector.
What do you dislike about the product?
In our special case , since we are using an almost 80% customized solution, there is a larger development and implementation effort.
Improvements: limits extensions
Improvements: limits extensions
What problems is the product solving and how is that benefiting you?
Overall 360 view on the customer
Solve: silos everywhere and data is not connected at all
Yes! More productive at all.
Business Performance will increase in the future a lot since we will connect all clouds better to each other.
Solve: silos everywhere and data is not connected at all
Yes! More productive at all.
Business Performance will increase in the future a lot since we will connect all clouds better to each other.
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