Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great product with so much functionality
What do you like best about the product?
The customization of the platform allows users and admins to solve for any workflow or process. It requires some getting use to, but once you are up to speed you can make quick and easy changes. The user learning curve is not steep which is nice.
What do you dislike about the product?
It can be cost prohibitive for smaller companies. And if you need to scale back your user licenses you can get hit with a big penalty. There is so much functionality sometimes you don't know where to start. It can be a bit intimidating.
What problems is the product solving and how is that benefiting you?
It allows us to easily monitor sales pipeline and generate contracts easily. It easily integrates with docusign, which has made our lives easier and efficient. We can generate amazing data visualizations using the product, it's very easy.
World Class!
What do you like best about the product?
A world class, unquie dream builder which has provide our users the next evolution in sales and engagement.
What do you dislike about the product?
Downsides are merely opportunities for us to refocus and reimagine how we can better serve our customers.
What problems is the product solving and how is that benefiting you?
Main problems in the past have been truly providing a engaged experience for our users. Sales Cloud allows us to move at a great rate of speed and evolve to our custom.
Magic Sales
What do you like best about the product?
The Salesforce sales cloud contains all the necessary features to make successful sales, very intuitive for the user
What do you dislike about the product?
I think the sales cloud is very good as it is, what I would like it to include are more explanatory messages when a problem occurs
What problems is the product solving and how is that benefiting you?
Sales organization
Using Sales cloud to track major gift donations
What do you like best about the product?
Salesforce Sales Cloud allows us to easily track major gifts to our higher Education institution. The Best in Breed tool for sales is also a great fit for our donations pipeline!
What do you dislike about the product?
Reports took us a while to find the sweet spot for our institution. Partly this was due to changing business requirements, and partly because Salesforce was a new tool for our report writers.
What problems is the product solving and how is that benefiting you?
Pipeline insight. Prior to Salesforce we might know that we expect $x in revenue, but we could not see how that would be distributed across different revenue streams.
We love Salesforce Sales Cloud!
What do you like best about the product?
I like how nimble and agile the software is when we're needing customizations and how intuitive development can be not needing to be able to code.
What do you dislike about the product?
I wish there was a little easier reporting for my users. As an admin I love reporting out of Salesforce, but my users all complain and need guidance with completing more times then night.
What problems is the product solving and how is that benefiting you?
The sales process and guiding my users through an opportunity is amazing. Revenue tracking, doc gen, sending for signature, etc all go through Salesforce.
The core of many innovative solutions!
What do you like best about the product?
Sales Cloud is THE solution that allows for the tool to confirm to you and your processes, not the other way around. When combined with the other offerings, Sales Cloud can grow and move as fast as your organization and profession.
What do you dislike about the product?
Like any product, cost can balloon quickly when not party of a holistic, well thought out solution
What problems is the product solving and how is that benefiting you?
Sales Cloud has allowed me, in multiple roles, with multiple companies to have a great launching off point. Is solves many of the core issues you're probably facing (data uniformity, customer analysis, sales enablement and growth)
Highly customizable
What do you like best about the product?
We have the ability to build and deploy apps that are geared toward specific customer experience. Helps us stay relevant and relied on.
What do you dislike about the product?
The user hierarchy doesn't work for our user base so we had to customize it. Would have been nice to be able to use it out of the box.
What problems is the product solving and how is that benefiting you?
Customer service, organization leadership development
Sales Cloud is great!
What do you like best about the product?
Organization of data is important and helpful. Reps have full transparency and automation components are powerful. Sales pipelines are a complete journey towards driving revenue
What do you dislike about the product?
Old data and reporting. Sometimes it is difficult to weed out old or stale data via reporting, but there are workarounds to ensure the data reps see is the most current data
What problems is the product solving and how is that benefiting you?
Sales Cloud helps us to keep visibility on our customers. We have a complete tracking and history of their needs and their journey. It affords our reps the best data possible
The Hub of your business
What do you like best about the product?
Sales Cloud is very versatile and flexible. Not only does it help facilitate the customer journey it allows you to build and manage auxiliary processes with ease.
What do you dislike about the product?
Sales Cloud could include more of CPQ features in Sales Cloud or make it easy to transition from native quotes to CPQ quotes. It is very easy to outgrown the native quote functionality.
What problems is the product solving and how is that benefiting you?
Facilitating the lead to close sales aqusition process. It also helps us manage our closed loop SAAS selling model. Salesforce also helps us measure and report on our success.
Salesforce Sales Cloud Compresses Sales Cycle
What do you like best about the product?
Salesforce flows, automation, and reporting streamlines the ability to track opportunity metrics and identify ways to reduce time to sale. Flows are also a great way to make sure all critical customer data is captured.
What do you dislike about the product?
Salesforce documentation is still manual and it takes significant work to document system configuration, process flows, ERDs, etc. streamlining this process along with the new devops center for change management would be much appreciated.
What problems is the product solving and how is that benefiting you?
Tracking sales opportunities, pipeline, and forecasting revenue. Salesforce also also us to track opportunity touches and timestamp touches so we can track stake opportunities
showing 8,621 - 8,630