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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    LaNae C.

Easy for our colleagues to do the right thing and hard to do the wrong thing

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Using a combination of tools, both declarative and code, we have the ability to quickly iterate to create a great sales product.
What do you dislike about the product?
Improvements with security, Integration options, and dev ops across the platform
What problems is the product solving and how is that benefiting you?
We are currently building out loan origination to better enable our teams. We are also adding in sales enablement functionality for our Commercial users.


    Paweł A.

Great platform for any kind of Business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Being able to use ootb features and also to extend them without a code.
What do you dislike about the product?
Nothing, because it allows to fulfill different needs
What problems is the product solving and how is that benefiting you?
Gaining the complete 360 visibility on All relevant activities.


    David M.

Sales cloud is easy to learn

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like salescloud because it is easy to learn and provide the easy of use that I expect from Salesforce products.
What do you dislike about the product?
I wish sales cloud had more out of the box features
What problems is the product solving and how is that benefiting you?
Our trans can focus on the highest quality leads using lead scoring


    Kevin C.

Senior Manager FPA

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows us to track a large amount of deals and opportunities to accurately forecast bookings and revenue.
What do you dislike about the product?
Sometimes tasks aren't intuitive within the platform.
What problems is the product solving and how is that benefiting you?
Provides us a centralized solution to process customer deals and contracts.


    Alexandra P.

Salesforce Admin

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the flexibility it offers to configure or build different solutions accross multiple departments. Also the out of the box features are really nice and offer a lot of features.
What do you dislike about the product?
Sometimes there are some limitations within the platform, that require Admins to look at code, this can take a lot of time and resources, especially if there aren't developers in the team.
What problems is the product solving and how is that benefiting you?
It makes the sales and marketing more productive and offers them some really good options when it comes to pipeline generation and forecasting. Also the automation you can build.


    Sunil G.

Easy to use interface and 360 degrees view of data

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great way to keep track of the pipeline and close deals effectively based on data
What do you dislike about the product?
It's needs some customization for the right fit solution. However, declarative tools make it easier
What problems is the product solving and how is that benefiting you?
Activities tracking


    Dan D.

Director of RevOps

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the customizability of Sales Cloud. On multiple occasions, I've been able to tell stakeholders that anything is possible - and it's true!
What do you dislike about the product?
Limited history tracking. Sometimes difficult to diagnose issues with automation.
What problems is the product solving and how is that benefiting you?
Tracking deals, providing analytics. Easily integrates with all of our other tools.


    Jessica V.

Salesforce rules

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Makes my life in Sales Ops so much better, it's flexibility makes so many possibilities real.
What do you dislike about the product?
It can be too complex at times. This makes timing a challenge.
What problems is the product solving and how is that benefiting you?
Streamline process and manage our data in a structured way.


    Linsay M.

Sales Cloud Awesomeness

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility of the system to do just about sleeping you could envision and solve for in a single platform. The endless apps that are easy to install. The self management without needing consulting or external services to manage, maintain and build on top of.
What do you dislike about the product?
Quite literally nothing. Best in class, industry standard for a reason. If I had to pick one thing it would be price of addon modules like CPQ, Territory Planning and Revenue Intelligence
What problems is the product solving and how is that benefiting you?
Account management, sales performance, lead management, quote to cash, contact management, etc. All of this in a single system provides data government and single source of truth


    Swathy M.

Salesforce cloud for nonprofit

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Able to use the Salesforce cloud for our organization with some customization.
What do you dislike about the product?
Could have liked little less customization and customization costs.
What problems is the product solving and how is that benefiting you?
Improving customer experience and retention.