Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Good product
What do you like best about the product?
The cloud service really provides convenience for users to access from anywhere and various platforms.
What do you dislike about the product?
Integration with other softwares need improvement. Data security is another concern, how we protect customer data.
What problems is the product solving and how is that benefiting you?
As we have uniquely long sales process. Salesforce sales helps us keep track of different stages.
Salesforce one side and all world technology one side
What do you like best about the product?
You all know that you can check lead and convert in to account, contact and opportunity but the good things is that Salesforce is focused current and future based technology and uptodate every things
What do you dislike about the product?
Nothing Salesforce should provide documents to integrated many tools like postman or many google drive, many application
And i improve the support of sales cloud
And i improve the support of sales cloud
What problems is the product solving and how is that benefiting you?
Like hospital patients should book appointment from the web to lead from and gmail integration and we can maintain the lead from the gmail and can give him details about appointment status by marketing cloud
The top tier CRM
What do you like best about the product?
Sales cloud has features that are unmatched by competitors. The abilities to hyper configure our instance according to your sales goals is a productivity accelerator. We have used sales cloud historically and it has served our healthcare industry use case well.
What do you dislike about the product?
Sales cloud can be a bit expensive, especially if you are a small business. But overall it is a good investment and the team will work with you according to your needs. We have worked with our reps to configure pricing according to our number of employees and scale of customers.
What problems is the product solving and how is that benefiting you?
it is impactful to use sales cloud as a crm that allows our sales team to cultivate and close leads into wins. The ability to set up sales cadences is key. This allows salespeople to effectively close leads. The problem it is solving is that we have sales outreach needs and sales cloud allows us to regularly reach out to leads.
Sales Cloud- work smarter!
What do you like best about the product?
Having all the customer-related information in one place allows for my sales team to focus on closing deals. The AI driven assistants are great for managing workflow and helps to hone my users in to what they need to focus on.
What do you dislike about the product?
Pain points for my users are more specific to our org. If I could have an ask is some classic features that were not migrated over to Lightning.
What problems is the product solving and how is that benefiting you?
Sales cloud solves the issue of my sales team not knowing what leads and opportunities to focus on. With AI driven lead scoring my reps can spend more time closing deals.
It can do anything!
What do you like best about the product?
Anything is possible with Sales Cloud! You can build solutions for any business flow.
What do you dislike about the product?
It’s easy to get started but hard to get smart!
What problems is the product solving and how is that benefiting you?
Sales cloud is allowing us to personalize sales helping customers find what they need.
With a small learning curve, you will grow!
What do you like best about the product?
Salesforce Sales Cloud does take some time to learn and understand, but the dynamic functionality of the Sales Cloud allows my computer any to effectively capture new leads, analyze business growth, sales trends and keep our users on top of priority opportunities!
Once you get a real understanding of the system, you can utilize the multitudes of tools available to tweak and customize the platform to really support every facet of your business.
Once you get a real understanding of the system, you can utilize the multitudes of tools available to tweak and customize the platform to really support every facet of your business.
What do you dislike about the product?
The learning curve and navigation is often off putting to new users. This is especially so for Sales members out in the field. We have had feedback, such as, it's too much administrative effort, there are too many places to enter similar information and it is confusing. My experience has shown me that this is primarily how the company launched tools and attempted to introduce it to users. Allowing adoquate time to show only the necessary fields and create effective training for your specific use case is essential to a smooth launch.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud is giving us real time analytics on what our sales members are doing helping us plan for pricing and manufacting adjustments. It also allows the Sales teams to track their own work and better prioritize their activities.
Salesforce For An Aged Industry
What do you like best about the product?
Lightning fast communication internally and externally to assist customers. Appreciate mobile and app connectivity and harmonization globally within my organization.
What do you dislike about the product?
External app integrations are costly and difficult to implement. Adoption relies solely on the organization or with external training partners. Would love more enterprise included resources.
What problems is the product solving and how is that benefiting you?
Tracking our new projects and opportunities along with sampling, market intelligence, lead management and new prospect leads. Starting to use analytics for S&OP globally for product line management.
Centralize your sales team activities
What do you like best about the product?
How can i manage my leads..I use lead capture functionality and it helps me a lot to see what is the real convertion rations and which campaigns works better and where i should put more money on... it also help me to see if my sales team really do the necessaries activities to convert them.
What do you dislike about the product?
Dashboard filters, it only allow us 3 filters in a dashboard, i think this is not acceptable for a great and big system like salesforce. I had to apply statistics filters in the reports and leave only 3 dynamic on the dashboard
What problems is the product solving and how is that benefiting you?
We have lot of leads that are not converting, we couldnt know the reasons until we started using sales cloud, now we can know what realy happens and what to do with thouse that doesnt convert.
Powerful Tool
What do you like best about the product?
Sales Clouds easy to use and highly customizable interface is great for training sales reps to efficiently manage, monitor, and modify leads, opportunities, contacts and more
What do you dislike about the product?
Salesforce has already implemented AI features into Sales Cloud and now im addicted to how efficient it is. Give us more AI features!
What problems is the product solving and how is that benefiting you?
Lead scoring helps prioritize and organize our large amount of lead data
It’s been such a life changing experience
What do you like best about the product?
It is very user friendly. It allows sales users to keep track of their accounts/opps & prospects via reports& dashboards. The sales path on the opportunities has been very helpful feature for sales.
What do you dislike about the product?
I think the thing I dislike is the most is on lightning, I am not able to use ctrl + F on the page which makes it very difficult to navigate the data I am interested in.
What problems is the product solving and how is that benefiting you?
I have created a couple of forecasting process using salesforce cloud that is used by the entire sales team at my company. The processess requires design, build, QA and deploy. I created a custom object as this process requires a very custom solution. I have used change management in salesforce cloud which is very straight forward and user friendly.
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