Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Track your deals the right way
What do you like best about the product?
Deal collaboration, ability to forecast and to onspect pipeline properly and on spot, boosting ux and performance.
What do you dislike about the product?
Nothing explicitly but constantly waiting for new updates and roadmap.
What problems is the product solving and how is that benefiting you?
Customer track of ongoing deals, priorization and collaboration within deals. Great response when it comes to who needs what and what needs to be done.
WE LOVE SALESFORCE!
What do you like best about the product?
All of our data in one centralized location, makes our data model streamlined and efficient!
What do you dislike about the product?
Seasonal releases that miss fixing highly upvoted topics that would be extremely helpful for our business!
What problems is the product solving and how is that benefiting you?
Patient and opportunity pipeline to increase revenue!
Streamlines Our Sales Processes
What do you like best about the product?
Using Sales Cloud has streamlined our entire sales process from prospecting to guided selling.
What do you dislike about the product?
Users don't always find the out of the box UI intuitive but this can be helped through configuration, screen flows and leveraging other features.
What problems is the product solving and how is that benefiting you?
Traditional CRM use cases - Our team previously had no CRM in place and was attempting to manage pipeline with Excel
IT Director, Salesforce and Integrations
What do you like best about the product?
Ability to quickly build new business flows including auI and ability to have our data in one centralized location.
What do you dislike about the product?
Page layout are still a bit too ridged, ability to make scripting available like something comparable to JavaScript to have more flexibility on field dependency and lessen the amount of diffent page layouts needed if visibility is role dependent.
What problems is the product solving and how is that benefiting you?
360 view of customer
Data Organized in One Place
What do you like best about the product?
The information is all in one place now.
What do you dislike about the product?
The mobile interface could use more updates.
What problems is the product solving and how is that benefiting you?
We were unable to predict our business and see where the field was doing work. Everything was kept in personal spreadsheets.
New user of sales cloud
What do you like best about the product?
Sales Cloud offers optimized integration in our platform that's easy to implement and understand.
What do you dislike about the product?
Some of the steps in implementation were difficult to understand.
What problems is the product solving and how is that benefiting you?
Lead scoring and predictive analytics.
Sales Cloud is one of the strongest products from Salesforce.
What do you like best about the product?
Pipeline inspection is really great. Also the Salesforce Inbox with GPT is a game changer.
What do you dislike about the product?
Some UX needs too many clicks. Our users always complain about this
What problems is the product solving and how is that benefiting you?
360 degree view
i use SalesCloud
What do you like best about the product?
We use SalesCloud for all of our sales work and track Key Account activities amongst our staff. Our CGO's use SalesCloud daily and rely on the data to make informed decisions. The company has had good success in part to this platform.
What do you dislike about the product?
I do not have any complaints or see any obvious areas of improvement.I like Sales Cloud and find it super helpful in managing the company's accounts.
What problems is the product solving and how is that benefiting you?
My company is growing quickly and expanding our portfolio. I use SalesCloud a lot and think it is a necessity for any growing business.
Salesforce Sales Cloud review
What do you like best about the product?
Salesforce cloud offers a great way to manage Accounts and opportunities with a ton of functionality to determine ROI and Win/Losses.
What do you dislike about the product?
It's hard to find dislikes as Salesforce is constantly providing updates and new functionality. Salesforce Cloud can offer too many functions that the smaller companies may not need based due to cost.
What problems is the product solving and how is that benefiting you?
Sales Cloud offers many API integrations which can help with specific issues our company has when it comes to project management.
Great experience
What do you like best about the product?
Automation made easy for admin. Created automation to sync emails into sf. Three upgrades is much appreciated. Cloud platform. I have been using sf for last 10 yea.
What do you dislike about the product?
Expensive. AE keeps changing. Too many product pitch. Reporting is very important. Make report creating flexible. Create formula fields. More custom field options
What problems is the product solving and how is that benefiting you?
Email sync. Keeping data all in once place. Cloud platform easy updates.
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