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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Christina M.

Must have for all Business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great tool for tracking leads, opportunities and sales pipeline. Love the reporting options. Easy to use
What do you dislike about the product?
Love it all easy tkk I'm use and easy to implement.
What problems is the product solving and how is that benefiting you?
Tracking sales pipeline


    Mikey R.

A great platform for the sales professional

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The interface is user-friendly, automating tasks and simplifying lead management. The insights from customizable dashboards and reporting are invaluable for data-driven decisions. Integrations with other tools boost overall efficiency.
What do you dislike about the product?
The initial learning curve is there, but with proper training, the benefits outweigh it. Sales Cloud has streamlined our processes, resulting in higher conversions and revenue growth.
What problems is the product solving and how is that benefiting you?
Managing, tracking, and forecasting deals in a centralized location. This allows us to report and inform all of our leadership.


    Aparna M.

Great product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility is great!! The UI is on point
What do you dislike about the product?
Maybe the information needs to be classified bettrr
What problems is the product solving and how is that benefiting you?
The ease to find sales reps!


    Luis M.

One o f the best tools available

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's highly customizable and works in almost any industry. It lets you find out everything about your customer and have a complete relationship with them from zero.
What do you dislike about the product?
I believe that you need to improve the costs about your product and creat solutions that are adaptable to any size of business. Please create a more customizable plan
What problems is the product solving and how is that benefiting you?
It helps me to connect with customers. In the mid and long term and creates a CLV that is very traceable among all of our digital and physical channels in any location


    Dan L.

Sales cloud maximizes pipeline flow

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has helped us with our sales pipeline from quote to cash efforts in many ways. We are able to seamlessly deliver our sales quotes and track opportunities easily and in real time.
What do you dislike about the product?
Sales cloud requires a significant amount of admin customization
What problems is the product solving and how is that benefiting you?
Our CRM usage has increased through optimizing our pipeline flow and making the experience easy for our reps


    Computer Software

Sales for sales people

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
A complete hold solution for any sales team or sales person or a company which needs to sells almost anything any future any product any service?
What do you dislike about the product?
The price per user would be the main obstacle for fully implementing the solution
What problems is the product solving and how is that benefiting you?
Getting all the customer data in one place is the most powerful solution that we have


    Higher Education

Transition from old data base

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We are beginning our journey with Salesforce. I am delighted at what I see so far. I am especially fond of the fluidity of the journey. We came from a basic data base.
What do you dislike about the product?
I found the initiation I to salesforce a bit overwhelming. There was a great deal of non applicable trainings within trailhead. It was hard to figure out where to begin.
What problems is the product solving and how is that benefiting you?
It will assist us with our donor database and allow us to better serve our university. Pulling together many separate data bases into a unified database with knowledge.


    Samantha S.

Great

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great to connect all systems. Our team can work together effortlessly.
What do you dislike about the product?
Hard to get started and team training can be expensive.
What problems is the product solving and how is that benefiting you?
Connecting our team and reducing our need for storing excel files.


    Financial Services

Sales could help us unify our customer information in a single platform.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to bring customer information and insights into a single platform - also to integrate other systems to provide a seamless experience.
What do you dislike about the product?
Product is great - salesforce as a whole should treat their customers as a Salesforce customer, not just a sales cloud, marketing cloud, tableau, mulesoft, Slack, data cloud (siloed) customer
What problems is the product solving and how is that benefiting you?
Pipeline management, incentive tracking, customer engagement, integration with servicing to connect with sales


    Consumer Goods

Awesome Cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to have traceability and visibility of my sales reps activity. Add on top of that Einstein and intelligence and you now are able to ha e action driven insights
What do you dislike about the product?
Not much product innovation for a long period of time
What problems is the product solving and how is that benefiting you?
Ability to forecast my opportunities and pipeline