Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud is amazing!
What do you like best about the product?
Sales cloud helps my company utilize the data that comes from the sales team! Which then in turn allows our company to report on the data tk make better business decisions! Sales cloud is great!
What do you dislike about the product?
Sometimes Sales Cloud doesn't let you customize as much as I would hope.
Such as: Can't tab through while Adding products. This would save users a ton of time if they had that greater/ if we could make that feautre possible
Such as: Can't tab through while Adding products. This would save users a ton of time if they had that greater/ if we could make that feautre possible
What problems is the product solving and how is that benefiting you?
We are now no longer having our data spread across 16 different places; including pen and paper. We now have a centralized place to keep our data to then be able to make better business decisions
Amazing CRM!
What do you like best about the product?
The system organization is the best! Having all of our accounts, contacts, and leads within a single source of truth as helped our company bring all of the things together and provide easy visibility.
What do you dislike about the product?
User adoption is always a challenge when introducing changes BUT the trailheads help account and encourage hands-on learning. Additional training document would be amazing!
What problems is the product solving and how is that benefiting you?
Our teams are now enter info into a single system and tracking is much easier. We're also able to report on their data and we're all much more productive. Performance and productivity has increased!
Great tool for end-to-end customer lifecycle management
What do you like best about the product?
Ability to easily create a complete customer 360 view that enables effective account planning and growth strategies, as well as provide complete automation to drive next best actions
What do you dislike about the product?
License costs and operational expense management can be something that requires some time to get used to and develop governance around
What problems is the product solving and how is that benefiting you?
Helping to solve for account planning, pipeline refinement and onboarding automation
Sales cloud is an amazing product for cleaning leads and closing more deals
What do you like best about the product?
Opportunity pipeline
Lead nurturing
Sales path
Data and reporting analytics
Lead nurturing
Sales path
Data and reporting analytics
What do you dislike about the product?
Not connected to cpq and marketing cloud
What problems is the product solving and how is that benefiting you?
Security of clients data
Full insight of the customer
Sales planning
Campaig influence
Full insight of the customer
Sales planning
Campaig influence
Sales lead
What do you like best about the product?
Fast efficient data to make quick decisions
What do you dislike about the product?
Nothing love it. CRM that works best for end to end experience
What problems is the product solving and how is that benefiting you?
CRM solutions that help with end to end
The best CRM for sales
What do you like best about the product?
Salesforce Sales Cloud gives our business key insights not only into our customers but also into the sales functions and processes that are most likely to win us more sales
What do you dislike about the product?
It has so much functionality I always feel like I'm not using all of the features .
More trail heads would make this better.
More trail heads would make this better.
What problems is the product solving and how is that benefiting you?
It's tracks our sales teams interactions with our clients and aids in improving our processes
Sales Cloud Rocks
What do you like best about the product?
We use Sales Cloud to help drive out business. It helps us drive our business forward with ease. Our sales rep a love the intuitive interface and helps them close deals quickly.
What do you dislike about the product?
What I dislike the most about Sales Cloud is all the options! Salesforce gives us the flexibility to move our business in the right direction, but it sometimes is difficult to narrow down because of the flexibility.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us connect our Sales Reps and Customers with marketing insights and lead scoring. We are able to get the right rep in touch with the right customer and close sales faster.
It rocks
What do you like best about the product?
Sales cloud is a great tool that is simple to set up, easy to maintain, and fun to use.
What do you dislike about the product?
Like most tools, it can be over built and complicated if the out of the box features are not used.
What problems is the product solving and how is that benefiting you?
It creates a great end user experience for sellers
Salesforce Fan
What do you like best about the product?
The upsides if using Sales Cliud us speed to market! Convenient customization, fast learning and onboarding.
What do you dislike about the product?
If you need customization, it requires strong developer knowledge of the platform. Also, governor limits and sometimes not letting us do what we need
What problems is the product solving and how is that benefiting you?
Single view of a customer
Love Salsscloud CRM
What do you like best about the product?
Easy to connect employees to clients. Great marketing cloud connectivity.
Love the MC connector functionality. Sales tools for appointment management could use a bit of help bit otherwise a great tool
Love the MC connector functionality. Sales tools for appointment management could use a bit of help bit otherwise a great tool
What do you dislike about the product?
Limited data space for all data. Needs to be more than a TB but closrr to 200 GB. With is was larger. Bandwidth sometimes an issue woth 40k users.
What problems is the product solving and how is that benefiting you?
Easy to reach out to clie ts and track interactions throughout org
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