Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Very flexible system with great power
What do you like best about the product?
I like how it can solve so many use cases. There is also so many automated business flows you can develop. And best of all it is low code or no code. The IU is also fresh and inviting.
What do you dislike about the product?
It can be complicated and confusing at times.
What problems is the product solving and how is that benefiting you?
Acknowledging our donors and sending out updates on our most recent activities.
Im a sales manager and i use Sales to track my Team and Identity How help them with their goals
What do you like best about the product?
The reporta and Dashboards are the most helpfull for me and my rol. Also the Mobile app to Access more fast
What do you dislike about the product?
Training in Spanish is one of things we need to my sales Team and my support Team.
What problems is the product solving and how is that benefiting you?
Track to opportunities progress with my Team and Make reports more fast
Great platform to help support your business processes
What do you like best about the product?
The flexbility and how easy it is to use it from an end user point of view, as well as from a technology associate (administrator or developer) to build solutions that solve business challenges. Account and contact management aspects are great and allows us to see as much as we need about a customer and a customer contact.
What do you dislike about the product?
The high cost of the licenses and mobile application. The mobile application is still not on par with the desktop UI. From a technologist POV, need more updates with the Setup so that everything is working with the new architecture, i.e. Lightning.
What problems is the product solving and how is that benefiting you?
Aiming to create more high scale & high duration clients. It will be an integrated platform for account, contact and opportunity management, including critical integrations with the other systems.
Looking for health science CRM
What do you like best about the product?
Simplified integration with marketing cloud
What do you dislike about the product?
Data protection and governance is not at par
What problems is the product solving and how is that benefiting you?
AI work and trust build
Great sales CRM for sales excellence
What do you like best about the product?
I love the data flow, dashboards, and reporting capabilities.
What do you dislike about the product?
The UI is a bit antiquated and doesn't meet our company's UX standards
What problems is the product solving and how is that benefiting you?
Ability to track leads and opportunities
Incredible product
What do you like best about the product?
Ease of function. It is simple to create updates and new functionality.
What do you dislike about the product?
Not sure there is anything. Most functionality has been satisfactory.
What problems is the product solving and how is that benefiting you?
Creates a simple way for users to track their opportunities as well as interactions with customers.
Amazing tool improving Sales
What do you like best about the product?
It's user-friendly, helps our team to get insights about our customers. Easy to make customizations. It's clear to us the improvement that we got after starting to use the tool.
What do you dislike about the product?
The price is a bit expensive, especially for us who are from Latin America.
What problems is the product solving and how is that benefiting you?
How to segment our clients, giving our team insights to better approach our clients. It's also helpful when we need to see the information in real time. So we can talk better with them.
Sales Cloud platform offers exceptional capabilities and delivers significant value to businesses.
What do you like best about the product?
Makes it easier to track sales progress in the sales industry
What do you dislike about the product?
I do not see any issues from a developer's perspective.
What problems is the product solving and how is that benefiting you?
Sending emails.
Amazing Extensible Platform
What do you like best about the product?
The flexibility of the platform to truly customize and fit every process no matter how different the business unit is the biggest advantage of the platform. The dedication to data security is also a amazing!
What do you dislike about the product?
The only dislike is the price. But you get what you pay for, and the pros FAR outweigh cons. The only other con is that there isn't a reliable deployment software for a CI/CD pipeline.
What problems is the product solving and how is that benefiting you?
Sales Cloud is serving as the primary source of truth for customer acquisition, retention, and support for every single business unit in the entire company. Salesforce community is also the source of self support.
Easy to learns
What do you like best about the product?
The facility that you have to build your sales process. All the information that you have to build dashboard and reports. it's friendly for the users and they learn really fast
What do you dislike about the product?
I really do no have nothing to dislike. it is a really great product
What problems is the product solving and how is that benefiting you?
In reduce the time in close a sale that we used to have.Our time it's build solutions very fast and we can catch our clients a little more faster.
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