Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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Data Integration
What do you like best about the product?
The thing I like best is how the customer, information and data are at the forefront of the platform
What do you dislike about the product?
The time it takes to develop customizationis tedious. And sometimes the solution doesn't truly address the problem.
What problems is the product solving and how is that benefiting you?
It is a main hub for the internal akd external workflow.
Sales Cloud Review
What do you like best about the product?
Sales cloud has helped our sales process tremendously by simply just using stages and sales path. The pant gives the user a quick glimpse of where the opportunity is.
What do you dislike about the product?
No real input here. I don't think there is anything that there is to complain about at this time. Maybe load time could be better even with the amount of components on a page
What problems is the product solving and how is that benefiting you?
It gives us the ability to house all of our client interaction in one single location
No-brainer CRM
What do you like best about the product?
It has a lot of out-of-the-box features that businesses can use, while being still being customizable.
What do you dislike about the product?
It can be tricky to set it up correctly and we'll, but Salesforce is making more and more strides to make it easier to do so.
What problems is the product solving and how is that benefiting you?
It helps businesses manage their customer relations!
Can’t live without it!
What do you like best about the product?
Sales Cloud has helped transform our business! From capturing data, automating processes and providing valuable insights via reports, dashboards and mobile application.
What do you dislike about the product?
Adoption has been the most difficult part. This has nothing to do with the product, but all about translating and proving the value of it. SF does provide amazing support and tools to help
What problems is the product solving and how is that benefiting you?
Providing us with a platform that enables and accelerates our sales process. It has provided with great insights on who to focus on and what actions to take
Enables cross channel sales insight with commerce
What do you like best about the product?
We use both sales cloud and commerce from Salesforce, the best part is the ability to share objects and therefore data across multiple sales channels from CRM and commerce.
What do you dislike about the product?
Cost is definitely high, considering sales analytics is not included and require separate license. For company that focus on data and AI, it really should be part of the same license offering.
What problems is the product solving and how is that benefiting you?
Solve the problem of retrieving customer and acvount information in one places, instead of individual spreadsheets, saved on sales personnel's individual devices. That enables commerce to ultilize the information without additional data gathering
Sales cloud has helped our go to market strategy
What do you like best about the product?
The selection of apps and objects fit our business needs and allow us to reach targets and improve customer satisfaction.
What do you dislike about the product?
The naming can be a bit confusing as it includes more than just "sales" and has a lot more to offer to those outside of sales.
What problems is the product solving and how is that benefiting you?
Account planning
Salescloud recommend CRM for Sales to increase sales productivity
What do you like best about the product?
Help me more productivity for sales activities and forecast!!
What do you dislike about the product?
Campaign in salesforce should connect with social media tools also embadded with sms provider
What problems is the product solving and how is that benefiting you?
Reduce time to do sales report and forecast to my director. Make make pipeline more accuracy
Performance
What do you like best about the product?
It is one of the greatest tools which empowers sales departments to increase productivity and efficiency also assist management to follow up activities of their team members
What do you dislike about the product?
There is nothing I dislike about a Sales cloud.
What problems is the product solving and how is that benefiting you?
It helps businesses to replace their behaviour from an excel based working
Sales Cloud - Easy Lead to Account conversion
What do you like best about the product?
Sales Cloud - Easy Lead to Account conversion
What do you dislike about the product?
Nothing. every thing is good.liking it. Awesome
What problems is the product solving and how is that benefiting you?
Sales Cloud - Easy Lead to Account conversion
Sales Operations Manager
What do you like best about the product?
The ability to leverage core company systems with Salesforce
What do you dislike about the product?
Cleaning up a messy org from those that came before
What problems is the product solving and how is that benefiting you?
Automation - keep the sales team selling!
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