Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Love it
What do you like best about the product?
It's very customizable, so you can make it work for your company no matter the size. I love the forecasting object, and the sales pipeline management tools are very helpful to my sales team.
What do you dislike about the product?
It's very intricate and can be hard to learn at first. It takes a lot of training to be able to make it work for your company, but once you are able to learn about it, it works wonders.
What problems is the product solving and how is that benefiting you?
It helps our sales representatives with time management, and helps our operations team to automate certain tasks that would otherwise take up our sales teams time.
Sales Cloud is powerful yet user friendly
What do you like best about the product?
We run our entire go to market strategy on Sales Cloud. It is super powerful and the analytics and automation are easy to set up to match exactly what we need to run our business. Very happy with Salesforce Sales Cloud.
What do you dislike about the product?
There are some core annoyances that have been an issue for many years thatbdo not get the attention they deserve because Salesforce is busy adding new functionality. Sometimes requires additional third party apps to accomplish certain tasks which can get expensive.
What problems is the product solving and how is that benefiting you?
Helps us to keep organized and track all contact from and to our customer base.
Love Salesforce Sales Cloud
What do you like best about the product?
The best and easiest method for our company and Sales operations effectively and efficiently .
What do you dislike about the product?
Sometimes it can be hard to manage as an admin
What problems is the product solving and how is that benefiting you?
It helps us in lead scoring
Somewhat favorable with a few enhancement possibilities
What do you like best about the product?
Consolidated data that is easy and complete.
What do you dislike about the product?
The sales engagement leaves some to be desired when using as a large scale outbound sales enablement platform
What problems is the product solving and how is that benefiting you?
Providing a single place to house the information on the lead. A customer journey
Intelligence sales tool for all industry
What do you like best about the product?
With the latest generative AI, it cut down the time significantly that need to spend on drafting customized personal emails, summarize meeting notes and look for meaningful action plan to follow up
What do you dislike about the product?
Need more use cases for different industries for customers to adopt. Additional training materials from Salesforce would help drive the adoption for midsized companies.
What problems is the product solving and how is that benefiting you?
We leverage the pipeline information and sales engagement to identify and qualify leads that allow our reps to spend time with the high score leads to generate additional revenue
Bring agility with sales cloud
What do you like best about the product?
We have been able stream line our sales processes and bring agility with sfdc sales cloud
What do you dislike about the product?
The interface switching from classic to lightning
What problems is the product solving and how is that benefiting you?
Pipeline management, cpq, service cloud
Salesforce Sales cloud offers great potential out of the box.
What do you like best about the product?
Flexibility of built in solutions and the ability to customize as needed in a variety of ways.
What do you dislike about the product?
Salesforce has so many choices. Figuring out the best way to implement a solution can be challenging.
What problems is the product solving and how is that benefiting you?
Account management and pipeline management... moving to AI enabled account management
Good Software at a Steep Price
What do you like best about the product?
The sales cloud is incredibly simple to setup and manage. Hiring an integrator is a good idea, but it's entirely realistic to then hand off administration to a moderately tech literate staffer.
What do you dislike about the product?
At standard pricing, it is extremely high. Especially considering integrators, consultants, and internal time needed. Govt, non-profits, and well negotiated contracts can be a heck of a deal though.
What problems is the product solving and how is that benefiting you?
Sales visibility is at an all time high. Prior to this software, organizational and client handoffs were a nightmare. Further, management relied on verbal communications more than anything.
Incredible CRM for Sales Leaders
What do you like best about the product?
We love using Salesforce Sales Cloud because it is feature rich & is so easy to use
What do you dislike about the product?
Sometimes it can be a little complex to use
What problems is the product solving and how is that benefiting you?
It helps manage our pipeline & provides visibility
So many possibilities and so much time
What do you like best about the product?
I love how open and customizable the platform is as well as the out of box features and security that comes as default.
What do you dislike about the product?
Need a lot of training to understand and build appropriately.
What problems is the product solving and how is that benefiting you?
Being the main hub of data and automating simple processes improves our productivity a ton.
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