Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sr. Salesforce Admin
What do you like best about the product?
The power of automation with salesforce is unparalleled.
What do you dislike about the product?
There are some legacy items that require work arounds.
What problems is the product solving and how is that benefiting you?
The majority of our data is in one place, or can easily be integrated into the platform.
Sales Cloud
What do you like best about the product?
Awesome new upgrades which allow for for better visibility, mgmt and forecast / planning.
What do you dislike about the product?
Training - how to roadmap for a new user.
What problems is the product solving and how is that benefiting you?
Forecasting, planning and sales management
Solid CRM built for the future
What do you like best about the product?
It is always evolving and improving. I love how the admin roles are always growing.
What do you dislike about the product?
Retirement of old features that I thought would continue.
What problems is the product solving and how is that benefiting you?
It is allowing our sales team to work together on complex deals.
Best data model for Sales Setup
What do you like best about the product?
It is a complete platform for sales reps, managers, Leaders to work together seamlessly and productively. The integrity of the patform has gained trust. The UI is intuitive and user frewndly. The platform is very flexible in terms of customizations. The automations make the sales processes smooth and effective.
What do you dislike about the product?
It is expensive. Large amounts of data can incur more expenses. Difficult to get the training needed to implement new products. There is a lot of coding to be done for "clicks no Code" as designed.
What problems is the product solving and how is that benefiting you?
Automations with Lead and opportunity life cycle, low code design in most cases. Quick deployments to production. Defalut data model which adapts the sales processes. Easy analytics as compared to previous legacy systems
Meet the Lead to Opportunity
What do you like best about the product?
Best Lead to Opportunity flow and Love the automation
What do you dislike about the product?
Loved everything comes with sales cloud
What problems is the product solving and how is that benefiting you?
Streamlined Our Sales Process
Salesforce as sales
What do you like best about the product?
Useful with familiar Salesforce crm. Like having references to older instances
What do you dislike about the product?
It's fine need to program some json but enjoy overall
What problems is the product solving and how is that benefiting you?
More hands on and intuitive interface
Product Manager CPQ
What do you like best about the product?
Ability to quickly make updates for the stack holders. Spied to market and sales reporting
What do you dislike about the product?
I would like to see more alerts on when you should be looking at stale data and dashboards not being refreshed to push metrics.
What problems is the product solving and how is that benefiting you?
Lead scoring.
Mms reporting is very nice
What do you like best about the product?
Reporting is the most powerful capability
What do you dislike about the product?
Nothing. I find alla capabilities very effective
What problems is the product solving and how is that benefiting you?
Effectiveness of the selling process
Making it easy
What do you like best about the product?
We have both solutions. One with legacy code written everything from scratch. Took us years to build the same. With the merger of Global Payments we were introduced to Safesforce
What do you dislike about the product?
The thing with applications built on Salesforce it's not as easy to integrate with the generic testing platforms where the rest of the dependent applications are
What problems is the product solving and how is that benefiting you?
From the legacy applications to Salesforce is a great step forward. From implementing coffee breaks to completing leads is made so easy as compared to what we had in our legacy applications
Excited about all of the AI transformation
What do you like best about the product?
Einstein Service. It provides a lot of easy usability
What do you dislike about the product?
I don't alsee a downside. Thrilled to see wvweything
What problems is the product solving and how is that benefiting you?
CRM. Growing fleet
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