Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Operations Lead
What do you like best about the product?
The ability to be able to customize our entire sales experience. The ability to provide a custom experience based on a unique sales organization. This enables us to enable sales to sell better.
What do you dislike about the product?
The complexity of creating custom solutions. I would like to be able to provide these solutions in a quicker way and removing the middle man. I would also like more dynamic style dashboards and reports.
What problems is the product solving and how is that benefiting you?
It solves it by being able to work with other tools in our echo system. We're able to utilize the power of salesforce and tools like leandata to do lead matching and routing
Easy to use
What do you like best about the product?
Sales cloud makes it easy for sales to track their work and businesses. That helps the company a lot for forcasting.
What do you dislike about the product?
People have to use it, otherwise it is useless. So change management is key!
What problems is the product solving and how is that benefiting you?
Make sales work transparent and help the whole company with with customer 360 transparency
Great CRM that is intuitive and ever-evolving
What do you like best about the product?
I really like the out of box features and how easy it is to get up and running and follow a lead all the way to a sale/client.
What do you dislike about the product?
The reporting is not always intuitive and can be hard to get the data out in a fashion that is easy to understand.
What problems is the product solving and how is that benefiting you?
Pipeline forecasting and tracking - gives us the ability to see in real time what our opportunities are.
Amazing interface, great architecture
What do you like best about the product?
You can't beat the interface. It's very intuitive and so easy to find information
What do you dislike about the product?
I Guess sometimes you do want a bit more complexity and that can be annoying to build. Custom objects and lookups for annoying business processes are ugly and not user friendly.
What problems is the product solving and how is that benefiting you?
Obviously holding our information in an easy to use format. It also provides a way to easily report on it and view it in pretty dashboards. Overall ingestion of the data is great.
Sales Cloud has changed my life and the approach to the business for many of companies
What do you like best about the product?
It's ultimately useful for any business model, any company size, and the type of your business. I truly believe that it doesn't just help streamline the business processes in conjunction with data and AI, it makes the business processes digestible, easy-to-explore and excited
What do you dislike about the product?
This isn't possible to find drawbacks, this is a piece of art when it comes to Sales Cloud and its functionality
What problems is the product solving and how is that benefiting you?
All the problems connected to Sales Engagement(Sales Cadences and Sales Processes), Reports & Dashboards make data glowing and something nobody struggles with and finally: the CRM side, a place where all the data is seamlessly connected with other Platform features
Legendary Product
What do you like best about the product?
Amount of innovation Sales Cloud brings each release is top-notch. It has evolved and adapted to ever changing Sales Landscape
What do you dislike about the product?
How tightly primary objects are couples impacting performance at times
What problems is the product solving and how is that benefiting you?
Lightning pace sales
Great product
What do you like best about the product?
Sales life cycle management for b2b sales
What do you dislike about the product?
Improve integration and customization flexibility
What problems is the product solving and how is that benefiting you?
Better understand customer buying and service needs
Must have for awesome Sales!
What do you like best about the product?
Sales Analytics!The platform provides robust analytics and reporting tools, allowing you to gain insights into your sales performance and make data-driven decisions
What do you dislike about the product?
Mobile Experience. Salesforce should Continuously improve the mobile experience to ensure that users can perform critical tasks seamlessly from their mobile devices is essential in today's mobile-first world.
What problems is the product solving and how is that benefiting you?
Its helping my clients streamline their leads, accurate forcasting, helping sales agents collaborate effectively thereby increasing the productivity of reps
Sales Cloud Helps us run our business
What do you like best about the product?
The one stop place for contracting, communication, and automation of our processes.
What do you dislike about the product?
I haven't found a dislike so far, but if we had a business use case that the Cloud service could not accommodate, that would be unfortunate.
What problems is the product solving and how is that benefiting you?
Giving our regional managers the tools they need to prospect and quote contracts for out clients as well as build engagement.
Great tool, useful and easy to use for frontline!
What do you like best about the product?
Easy to follow process for implementation on the frontline, as well as plug and play for many features.
What do you dislike about the product?
Nothing so far, it's solid, concise and useful!
What problems is the product solving and how is that benefiting you?
Streamlined data delivery to our frontline to consolidate information coming in.
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