Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Architect
What do you like best about the product?
The way we're the information is gathered and available. And who easy is to implement.
What do you dislike about the product?
The licences prices. They are more expensive that others
What problems is the product solving and how is that benefiting you?
Is in fact gathering all the information needed to show to the client
Using Sales Cloud in higher Ed
What do you like best about the product?
I was new to Salesforce and found it super easy to learn and customize to my needs.
What do you dislike about the product?
It's so powerful that I'm only limited by my ability to learn new skills and fully utilize the power of the system.
What problems is the product solving and how is that benefiting you?
Makes reporting super easy.
Sales increase productivity
What do you like best about the product?
Gather all sales data in one place increasing productivity of sales reps.
What do you dislike about the product?
The standard Dashboards could be more advanced
What problems is the product solving and how is that benefiting you?
Including Ai
All in all access all the time.
What do you like best about the product?
What I love most is having all of my sales data as a single source of truth in one dynamic and effective location
What do you dislike about the product?
All screens look somewhat similar so it can be confusing to initially navigate
What problems is the product solving and how is that benefiting you?
Not having all sales data in one place
Has been an excellent CRM choice in many companies I’ve worked for.
What do you like best about the product?
Easy to customize for your processes and needs
What do you dislike about the product?
Sometimes there can be integration issues.
What problems is the product solving and how is that benefiting you?
Automatibg Sales and Business processes.
Strong platform - now changing behavior is the tricky part!
What do you like best about the product?
Easy to use and adapt to your needs... once it is up and running and you get the data in then it makes a lot of great capabilities available to you and your team!
What do you dislike about the product?
The solution can be a little slow to work with.
What problems is the product solving and how is that benefiting you?
Coordination and overview- KPI's for tracking performance and pipeline
Great for large project bids
What do you like best about the product?
I love the communication opportunities with internal colleagues and with customers. So many ways to connect which makes business easy. And being able to create multiple contacts for an account is great. We only have one contact per account in our current system.
What do you dislike about the product?
We operate often in a very high volume transactional business and I find Saleforce Sales Cloud might be a hinderance to that.
What problems is the product solving and how is that benefiting you?
Combining all customer information in one account is big. And the options you have from those accounts to create orders and such which is great.
Awesome Sales tool!
What do you like best about the product?
The cloud allows the seamless integration of customer information as the agents work through the buy flow. Having key customer and sale's information at your fingertips is the key to a successful sales tool.
What do you dislike about the product?
No complaints about the tool it has performed as expected.
What problems is the product solving and how is that benefiting you?
It is solving for the use of manual sales lead information on our organization.
Working smarter, not harder
What do you like best about the product?
Email journeys reduce workload and automate outreach.
What do you dislike about the product?
Less customizable, making outreach feel a bit less personal
What problems is the product solving and how is that benefiting you?
Storing data about our customers and making it shareable across departments.
sales cloud great
What do you like best about the product?
The Opportunity tracking and quote to cash flow
What do you dislike about the product?
Tight coupling between standard objects casing performance issues sometimes
What problems is the product solving and how is that benefiting you?
Range of Sales motions
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