Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Easy platform for end-users
What do you like best about the product?
The information our team needs is easily accessible in one place. It creates a better user experience and end-customer experience.
What do you dislike about the product?
It would be nice if the sections/objects were collapsible. We have a lot of info and it can take a while to scroll to the section you need.
What problems is the product solving and how is that benefiting you?
Consolidated information allows for anyone who needs to converse with the customer.
It’s great tool for everybody to help their job must productivity way.
What do you like best about the product?
Sales process is very streamlined and opportunity process is great way to increase revenue
What do you dislike about the product?
Need little bit more training to use this product
What problems is the product solving and how is that benefiting you?
They need to make more calls to streamline the process
Recommend sales cloud
What do you like best about the product?
Sales Cloud helps our team understand our sales pipeline with accurate metrics.
What do you dislike about the product?
I do not like that probability and stage are combined together.
What problems is the product solving and how is that benefiting you?
Sales Cloud is benefitting our team by being a one stop shop for understanding our estimated money coming in from open deals.
Sales Cloud is easy to use
What do you like best about the product?
I have worked with Salesforce for the past 4 years and without prior experience I have been able to teach myself and help my company to grow as they come up with new ideas.
What do you dislike about the product?
There has not been enough time within my company day to day job to understand what I need to learn and what requirements will be needed. Ultimately we should have invested more time in integration.
What problems is the product solving and how is that benefiting you?
We understand more about the amount of incoming opportuinities are as well the turn around time, win loss trends, and daily issues with data quality. It's been a wonderful resource.
So excited fir all the efficiencies we are gaininh
What do you like best about the product?
I am seeing so much improvement in efficiencies with financial services cloud which includes sales cloud. The improvements to our service cases, and referrals have our staff so excited to get started. We know this is just the beginning of an amazing journey with Salesforce!!
What do you dislike about the product?
I don't dislike anything at the moment so far, I've only seen amazing results from what we've been building!!
What problems is the product solving and how is that benefiting you?
Service level agreements and tracking performance goals.
Good tool for sales
What do you like best about the product?
User friendly application to improve sales.
What do you dislike about the product?
Loading issue.dashboard and report not friendly
What problems is the product solving and how is that benefiting you?
Improved our sales team productivity
Business Manager Support
What do you like best about the product?
That we are all looking at the same data that is entered in an easy way for the sales team while in the go.
What do you dislike about the product?
Sometimes it's very slow in countries outside of Noeth America
What problems is the product solving and how is that benefiting you?
A robust system that is being used glibally
Implementing Salesforce is a game-chang strategy to enhance our award-winning MX!
What do you like best about the product?
The onboarding and build-out are easy and make us confident in our Salesforce choice.
What do you dislike about the product?
There is nothing to dislike as we begin our Salesforce journey.
What problems is the product solving and how is that benefiting you?
Salesforce is solving and improving our CRM, sales coaching, and MX performance.
Nothing bad to say
What do you like best about the product?
Makes UI super easy and effective and focused
What do you dislike about the product?
May take longer to train someone unfamiliar with Salesforce
What problems is the product solving and how is that benefiting you?
Data integration with Einstein AI has been super helpful
Best CRM out there
What do you like best about the product?
Consolidated 360 view of the customer for our sales reps to use. I appreciate the ease of use and how easy it is to customize to meet our needs. Competitors don't spend enough time updating and upgrading their interface.
What do you dislike about the product?
So many tools and resources it's difficult to keep everything straight. Honestly a great problem to have and the only way we could make it better is by doing more hiring and growing as a company.
What problems is the product solving and how is that benefiting you?
Giving our Sales team quick access to their pipeline so they can take action and quickly see hay they need to do. Actionable insights, reporting and accountability has sped up the sales process.
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