Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Amazing CRM tool.
What do you like best about the product?
I like how it makes easier to manage our accounts, to follow-up oportunities and work with reports and dashboards. I also like that we can manage each sales executive account plan.
What do you dislike about the product?
I dislike some views of the dashboards and reports. I would like some others layouts. The rest It is OK.
What problems is the product solving and how is that benefiting you?
We can see and manage all kind of opportunities and check the account plan.
Sales Cloud for Cruising
What do you like best about the product?
Streamline processes tailored for your business and drive productivity. Workflow & Process Automation.
It makes tue sales process faster.
It makes tue sales process faster.
What do you dislike about the product?
I have not found anything I did not like.
What problems is the product solving and how is that benefiting you?
Allows to track selling insights on low perfomers
Ruch featureset
What do you like best about the product?
Sales cloud has a rich feature set helpful for any sales rep to operate and for organization to get insights
What do you dislike about the product?
Can have better out of the box integrations
What problems is the product solving and how is that benefiting you?
For commercial dedicated rep, it is is benefitting us customer relationships
Sales cloud is the bases for a ever growing business
What do you like best about the product?
I enjoy that as sales grows and evolves our sales cloud instances is capable of keeping up with the new strategies and provide extra tools to keep our business ahead of the game.
What do you dislike about the product?
Honestly it sucks in your company into a system that is hard to get out of. I'm not sure if this is a bad thing or just genius in keep business clients but ultimately they need a way to transition from salesforce if they want.
What problems is the product solving and how is that benefiting you?
Keeping us true to a process enabling success for anyone who in our instance and providing a structured environment for our sales team to make repeatable results.
Sales Cloud Review
What do you like best about the product?
Sales cloud is extremely simple and clean to use. Can be customized to for exactly what you need.
What do you dislike about the product?
Some objects are frustrating. Wish meetings/events were included in activity so you could do stacked activity graph to include all types of activity
What problems is the product solving and how is that benefiting you?
Sales engagement has been great for our sales teams to enable best practices for our SDR teams. We moved to unlimited and now all users have engagement and dialer which has made reporting much better
Sales Cloud For The Win!
What do you like best about the product?
Salesforce Sales Cloud enables our teams sell smarter and gives our managers insights that help drive our business forward to deliver on behalf of our customers.
What do you dislike about the product?
It's easy to get started but takes years to master. Be prepared to struggle a little but let the trailblazer community guide you to the answers you seek.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps answer critical questions about users of our B2B services. Sales team make detailed notes and share feedback that help product teams.
SalesForce Cloud Trust
What do you like best about the product?
Trust and Security. We get to have peace of mind and cost savings
What do you dislike about the product?
There could be more improvements in SalesForce
Like file sharing
Like file sharing
What problems is the product solving and how is that benefiting you?
Lack of Salesforce Support and running Report
Have a CRM your own way
What do you like best about the product?
Salesforce is a powerful platform that can be fully customized to your business needs. It's also constantly innovating so you alway use the best tech.
What do you dislike about the product?
It can be expensive although new editions were introduced recently to address needs of SMBs.
What problems is the product solving and how is that benefiting you?
CRM provides a 360 degree view of customer so you can focus more on interactions with your customers, than on admin.
A one stop place to handle customer relations
What do you like best about the product?
It's vast array of services and customisation coupled with its all in one service.
It's adaption to new technologies such as AI are a plus.
All in one service.
It's adaption to new technologies such as AI are a plus.
All in one service.
What do you dislike about the product?
The pricing cuts out a large margin of startup businesses from a brilliant product.
The access to the software should be more widely available to a larger brand of customers
The access to the software should be more widely available to a larger brand of customers
What problems is the product solving and how is that benefiting you?
Managing sales and customer relationships. Allowing people to track people in the business they want to converse with and allowing further reach for the business.
Easy to use and wonderful user interface
What do you like best about the product?
As you are navigating, it is not extremely confusing to figure out where things are. Things are clearly labeled and as you continue to use the interface, it becomes more and more understandable.
What do you dislike about the product?
The learning curve to understand verbiage can be a bit tough initially, especially if you are not extremely tech savvy. It is hard to explain which tabs go where and what an object is.
What problems is the product solving and how is that benefiting you?
Sales Cloud best helps track cases and maintain customer service by allowing users to most quickly and accurately provide streamlined service. This includes using knowledge articles
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