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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aida T.

A happy 🙂 Customer and. reseller

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the dashboards and the Customer 360 one view. I can see everything that happened with a customer in one page, at the right time and with the proper channel
What do you dislike about the product?
I would like the price could be more affordable for startups companies, and maybe to have a freemium option to starting companies that have cash flow problems but a good potential.
What problems is the product solving and how is that benefiting you?
Productivity of the sales representative and lack of visibility of what is going on with the customer so now everything is easier and helpful for me as a manager


    Pharmaceuticals

VP & Chief Business Officer

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Strong at CRM and integrations for leads. Also good for managing campaigns and attaching leads to campaigns.
What do you dislike about the product?
Needs a real dedicated technical person to administer. This is not a user friendly easy tool to use.
What problems is the product solving and how is that benefiting you?
Managing new physicians and Telehealth companies who are interested in compounding pharmacy services.


    Bhavik M.

Helps organize my data very well

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to create custom objects with flows, HVS.
What do you dislike about the product?
The data in records that are shared across orgs can get messy quickly
What problems is the product solving and how is that benefiting you?
Helps me drive reps as per my planned process


    Katherine M.

Sales Cloud Champion of 5 years!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's ever-evolving features and functionalities that improve the ways of working for my sales team.
What do you dislike about the product?
The only thing I dislike is sometimes features are a bit complex to setup and implement.
What problems is the product solving and how is that benefiting you?
Easy forecasting and accurate reporting


    Manufacturing

Sales Cloud User

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud has made a huge impact on our sales team and their business process.
What do you dislike about the product?
No negatives! I've been working with the product for 3 months now.
What problems is the product solving and how is that benefiting you?
The path has been helpful with guiding users through every part of the process.


    Mike O.

Sales cloud experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Cloud platform that scales to meet business needs. Low code and quick to market.
What do you dislike about the product?
It can be costly to maintain if not adopted well.
What problems is the product solving and how is that benefiting you?
Salesforce is an excellent CRM and we are looking to leverage the platform for additional operational functions.


    Navin G.

Extremely efficient and convenient Sales Experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is extremely user friendly and has a lot if features that can help sales teams and sales rep to communicate and work with their customers in a better way.
What do you dislike about the product?
Sales could sometimes gives too many features that will create confusion with the sales reps while performing any tasks. Sales could can also have more features when it comes to reports and dashboards
What problems is the product solving and how is that benefiting you?
Sales cloud is helping my sales team to work efficiently and to forecast the sales tasks for future reference. Sales could has helped my team to increase their efficiency while working on any tasks.


    Higher Education

Director, Sales Operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Data, leads, contacts,Opptys , pipeline, forecast and so much more all together in one place! You don't have to be super technical and it's very intuitive from a flow and process design standpoint.
What do you dislike about the product?
Nothing! Sales Cloud is effective for giving insights and collect all the data we need to make smart data driven decisions!
What problems is the product solving and how is that benefiting you?
Insight into the whole 369 view of the prospect/customer journey.


    Rebecca C.

Sales rep intergration could improve

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It is great to collecting information easily
What do you dislike about the product?
sales rep integration is not the easiest could be improved
What problems is the product solving and how is that benefiting you?
Lead captures are delayed but the NLytics are great


    Anthony M.

Sales Cloud is an absolute game changer!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The collaboration and automation created from within the cloud
What do you dislike about the product?
there are not a lot of features that i dislike with Sales Cloud
What problems is the product solving and how is that benefiting you?
It increased productivity, collaboration, and reduced many mundane tasks