Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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What do you like best about the product?
Being able to customize what is needed for our org
What do you dislike about the product?
If your org is too custom, you can't utilize the standard help support because of the customization
What problems is the product solving and how is that benefiting you?
Analytics
Sales cloud helps our sales team be better at their jobs
What do you like best about the product?
Sales cloud is easy to use and is a core to the salesforce ecosystem
What do you dislike about the product?
I wish it had better subscription Management
What problems is the product solving and how is that benefiting you?
It solves our CRM. we looked around and no other CRM met our needs
Salesforce Solid
What do you like best about the product?
It gets the job done. Connects us to our customers. Makes our data easy to analyze.
What do you dislike about the product?
A bit difficult to onboard new users... especially more seasoned members of the team/company.
What problems is the product solving and how is that benefiting you?
Getting in touch with our hard to reach customers.
Features beyond your dreams
What do you like best about the product?
Sales cloud provides a wealth of features and a flexible data model to meet your specific business needs. Their best practices out of the box should help accelerate anyone's sales automation journey.
What do you dislike about the product?
Almost too many features to keep up with. It's also only as good as the data you are able to put into the solutikn
What problems is the product solving and how is that benefiting you?
Activity, opportunity, lead and account management. It provides a single location for us to keep track of the interactions our teams have with our customers.
Awesome
What do you like best about the product?
Easy to configure and customize to meet your business needs
What do you dislike about the product?
Some components can be difficult to grasp the concept behind at first
What problems is the product solving and how is that benefiting you?
It provides insight into forecasts as well as a centralized location for all our customer data
Increading experience and accelerate the sales process
What do you like best about the product?
Salesforce change the way that Cielo negociate witth our clients, and improve so much the pnboarding and axtivate of our product with the sales workflow, and we are decommissioning some legacy systems and released saleaforce in Cielo.
What do you dislike about the product?
Maps can have population of a city and data of growth revenue of the population to het better insights.
What problems is the product solving and how is that benefiting you?
Product bundles and sincronism with service cloud.
Excited for how Sales Cloud can activate Sales Excellence
What do you like best about the product?
The AI-driven queues and alerts it can use to steer Sales behaviors and actions.
What do you dislike about the product?
Nothing of substance disliked. Although the "XYZ- cloud" naming convention is a bit much with so many cloud products. (Typed as I sit awaiting Revenue "Cloud" session)
What problems is the product solving and how is that benefiting you?
Creating a "digital thread" from lead to opportunity to order to customer service
Best for all the sales on parts and products for health cloud
What do you like best about the product?
The features and flows and the opportunities scoring
What do you dislike about the product?
Nothing much on the sales cloud which is ok for now
What problems is the product solving and how is that benefiting you?
Reporting and storing the sales data
Enable our customer-focused contact strategy to deliver Greta service experiences and drive sales.
What do you like best about the product?
User friendly interface makes completing tasks, working leads and management sales opportunities a breeze.
What do you dislike about the product?
The pricing structure can be steep and identifying the right solution to solve our particular needs.
What problems is the product solving and how is that benefiting you?
It enables our lead strategy so bankers can quickly connect with customers with a high propensity to buy
Sales cloud use as a postsecondary
What do you like best about the product?
The best factor about sales cloud for the work I do is the ability to have so many custom record types and tracking 5h3 connections between different contacts and prospects.
What do you dislike about the product?
Whole there is not anything I consider to dislike, the input of AI in the sales cloud could be a huge help in the work I do.
What problems is the product solving and how is that benefiting you?
It is allowing us to process student applicants to our institution quickly and effectively to allow us to get offers out to applicants as fast as possible
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