Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Incredible CRM-an invaluable part of my day!
What do you like best about the product?
Salesforce Sales cloud has changed the way my employer managed sales! Personally I am learning to pass the administrator test because I can see how valuable it is for all businesses
What do you dislike about the product?
Nothing that I can think of comes to mind, it seems like everything is implemented or coming soon!
What problems is the product solving and how is that benefiting you?
Opportunity and general communications can be logged and serve as a history for accounts with high turnover
Great crm and best way to keep track of pipeline
What do you like best about the product?
Notification and automation help the day to day
What do you dislike about the product?
Sometimes the pages load up to slowly or
What problems is the product solving and how is that benefiting you?
Keeping track of client interactions
User friendly, great values
What do you like best about the product?
User friendly, a lot of support, the trail support is incredible
What do you dislike about the product?
Still have a lot to learn, maybe need one to one meetings with experts
What problems is the product solving and how is that benefiting you?
Possibility to find opportunities, create new sky's pipeline
Day in and day out Business asset
What do you like best about the product?
The flexibility and customization that ensures it meets the revolving health care needs of organizations. Ability to pull massive amounts of data.
What do you dislike about the product?
Lightening is a bit slower than classic, while lightening has far better reporting and dashboard builds.
What problems is the product solving and how is that benefiting you?
Opportunity and business relations tracking.
Enterprise ready and constantly evolving
What do you like best about the product?
For me, it's the ability to know that whichever GTM model I'm running, Sales Cloud can handlie it with the same innovation and integrations I need to stay on top of my teams and metrics. I started using Salesforce as a rep in 2002, and have brought it with me to multiple companies since.
What do you dislike about the product?
It's a complex product that often requires heavy third party support to implement and configure. This is ok if you're used to it and plan around it, but also serves as a word of caution to new customers.
What problems is the product solving and how is that benefiting you?
Simply, it's a single source of both quantitative and qualitative truth about my customer (and partner) facing activities. The more deeply I integrate it with other tools, the better the data becomes.
Robust tool, challenging UI when trying stay out of the box
What do you like best about the product?
The capability set SF sales cloud offers is second to none. I've used Dynamics CRM in the past but Salesforce stays ahead more than Microsoft from my experience.
What do you dislike about the product?
For me as a product manager the main drawbacks are :
- inability or limited experimentation tools for user engagement
- the user interface is very click heavy and requires a lot of clicks to navigate around if you stay out of the box.
- inability or limited experimentation tools for user engagement
- the user interface is very click heavy and requires a lot of clicks to navigate around if you stay out of the box.
What problems is the product solving and how is that benefiting you?
Sales cloud is used by our mortgage team to manage their relationships with clients and real estate agents. We leverage it for activity Mgmt, communications, etc.
Bringing customer view together and accelerating sales
What do you like best about the product?
Bringing the customer 360 view and help manage all interactions .. the ability to manage complex sales processes including a very strong CPQ capabilities is a clear winner
What do you dislike about the product?
There is not a lot of downside . I believe the key is to look at the business process view and bringing in efficiency is key before embarking on Salesforce configuration
What problems is the product solving and how is that benefiting you?
Ability to bring the entire 360 view of all customer interactions so that the sales rep can tailor the quotes as part of the sakes processes . This view enables cross sell and up sell options
We could enable omni Chanel and integrate with marketing and captured all leads
What do you like best about the product?
Integration and analytics with existing enterprise systems
What do you dislike about the product?
Sometimes lot of customization to integrate with legacy
What problems is the product solving and how is that benefiting you?
Lead management
Sales cloud
What do you like best about the product?
It streamlines our business and makes our sales people's lives easier
What do you dislike about the product?
Not easy to learn for sales people as they want to be selling
What problems is the product solving and how is that benefiting you?
Streamline functions and reporting
Great product with solution support team
What do you like best about the product?
I like how easy it is for end users so with little or none training it will help sellers to increase their efficiency
What do you dislike about the product?
One thing is definitely the cost, I have seen our contract it is surprising to me in the beginning
What problems is the product solving and how is that benefiting you?
It is helping with easily managing accounts and contacts while connecting with all other platforms we are using, easy to manage and implement
showing 8,151 - 8,160