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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

User friendly, Sometimes Slow to Load

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I find that the platform is very user friendly
What do you dislike about the product?
Sometimes slow or buggy, takes a while to load pages sometimes and I get the dreaded blue processing wheel...
What problems is the product solving and how is that benefiting you?
Keeps track of my sales analytics and integrates with Salesforce Marketing Cloud seemlessly.


    Christopher B.

User Friendly and Helpful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Reporting features and dashboard creations to help sales pull data and get out to the field to sell and engage customers.
What do you dislike about the product?
Nothing comes to mind, looking forward to the AI integrations.
What problems is the product solving and how is that benefiting you?
We're able to delegate territories for our sales team easily and make sure team members only see the data they're supposed to.


    Firat D.

Best CRM eveeeer!!!!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead-, Opportunity-,Account-,Contact-Management. In depth scoring and prospect tracking. Reports and Dashboards. Automations. Everthing basically :)
What do you dislike about the product?
Limitations of Licenses and Automations.
What problems is the product solving and how is that benefiting you?
Increasing Sales and ROI. Makes the life of Sales Reps easier


    Debra B.

VP Sales

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
More efficient selling and identifying gaps
What do you dislike about the product?
Complex system to learn for beginners and expensive for small to medium businesses. Can take a long time to implement and train the sales team on
What problems is the product solving and how is that benefiting you?
Find sal


    Matheus R.

Awesome experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The tool is very user-friendly and helps a lot in driving sales, generating data and predictability.
What do you dislike about the product?
I don't have many complaints about the tool, the big problem is the difficulty in motivating salespeople to input the data
What problems is the product solving and how is that benefiting you?
It helps me have more predictability in sales and lead qualification. The inspection funnel has helped a lot too


    Keith D.

Salescloud keeps it all in one place

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The sales cloud allows for the entire sales and client management teams to collaborate and track everything in one spot with very little customization needed. It truly makes their jobs easier
What do you dislike about the product?
The Sales Cloud is wonderful but it does require a lot of deeper development work from the Salesforce team to maintain. That could be because our teams are very demanding but it's where most of our time is spent.
What problems is the product solving and how is that benefiting you?
Forecasting, pipeline reporting and all forms of tracking is the primary things we are doing but as we have developed more inside of Salesforce, we are always looking to integrate further.


    Jocelyn D.

Manager of campaign operations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Journey creation for marketing- helpful in lifestyle marketing
What do you dislike about the product?
Sometimes it takes a long time to process commands
What problems is the product solving and how is that benefiting you?
The customer journey in receiving communications


    Marketing and Advertising

Customization is so easy!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is so easy to customize to exactly what your organization needs to improve efficiency.
What do you dislike about the product?
There are so many options on how to customize Salesforce Sales Cloud taht sometime it is difficult to choose the best method.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud combines all data in one place and helps provide insights to that data.


    Kelly G.

Great for our business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Useful tool for our sales team it allows our sales team to be more efficient. Works well for other part of our business as well
What do you dislike about the product?
Nothing negative to say. Salesforce cloud works well for our teams. Great tool.
What problems is the product solving and how is that benefiting you?
Better pipelines for our team to review and forecast


    Samantha H.

Easy CRM Tool- Lots of field options/personalizations

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I wanted to express my gratitude for the adaptability of Salesforce. It has been instrumental in enabling us to customize fields and requirements based on the specific needs of different roles within our organization. After transitioning from HubSpot almost a year ago, we have made several modifications to ensure that the necessary data aligns with our business objectives. In general, the level of customization offered by Salesforce is beyond impressive.
What do you dislike about the product?
This may be personal, but sometimes our ability to make changes is restricted by management or administration. I guess a plus for Directors and Managers where they have a little more control on what sales or others are aloud to do. I just find that it does delay what I am doing while I wait for approval.
What problems is the product solving and how is that benefiting you?
Keeps me updated and track the next steps needed for a prospect.