Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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The best way to convert Opportunities in Sales!
What do you like best about the product?
Whether using standard resources in a small business or complex business logic in a large conglomerate, it's easy to deliver business value using the Salesforce sales cloud.
What do you dislike about the product?
I think Salesforce is doing a great job in the sales cloud, but there is still a lot of room to make code management and versioning more intuitive, easy and simple.
What problems is the product solving and how is that benefiting you?
All our sales logic is within the Salesforce sales cloud and this makes everything centralized, controlled and easy to adjust. No more lost offline spreadsheets or multiple disconnected systems.
Revolutionized the sales process
What do you like best about the product?
When leads are created by an intake team, information is easily passed to the sales team for opportunity review and updates. It gives the sales team insite into what the customer is looking for. It streamlines the sales process for easier work and better overview
What do you dislike about the product?
I haven't found anything I don't like about sales cloud.
What problems is the product solving and how is that benefiting you?
The sales process and overview for managers for better product planning
Sales team operation efficiency
What do you like best about the product?
Ease of use, easy to maintain, flows development, support
What do you dislike about the product?
Cost sometimes is tricky to understand, adoption might be challenging
What problems is the product solving and how is that benefiting you?
Customer information availability, eCommerce for B2B, service and case creation
Sales cloud is a great product but challenging for smaller companies to fully utilize
What do you like best about the product?
Lead, Account, and Opportunity management are great, Einstein features, especially the new generative AI are very exciting.
What do you dislike about the product?
Too many of the features that make Salesforce truly great are cost-prohibitive for smaller accounts. A better model would be to charge based on a scale so larger companies pay more due to their higher volumes and smaller companies get the features in enterprise or platinum and as they grow their costs will increase based on usage.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us effectively manage our opportunities and pipeline. COnsolidating our sales knowledge into one location to effectively advance sales through a structured, repeatable process.
Great CRM tool
What do you like best about the product?
Dashboards and reports that Sales Cloud allow you do.
What do you dislike about the product?
Generally nothing to dislike, except the complexity. However this totally depends on your consulting partner.
What problems is the product solving and how is that benefiting you?
Visibility, reporting, visual data at a glance - it eases my life a lot and saves my time.
Salesforce Sales Cloud as a powerhouse CRM platform
What do you like best about the product?
It provides wide range of features and functionality for Sales Teams for lead and opportunity management, sales automation , analytics and allow organizations to manage their entire sales process in one platform.
What do you dislike about the product?
Salesforce Sales Cloud is expensive for small businesses. It offers wide range of features, sometimes operating it can be overwhelming for some users.
Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
Making it less expensive will enable small businesses to make use of Sales Cloud to enable their company growth.
What problems is the product solving and how is that benefiting you?
Lead and Opportunity Management: It streamlines the tracking and management of leads and opportunities, helping to boost conversion rates and sales efficiency.
Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.
Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.
Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.
Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.
Sales Process Automation: By automating repetitive tasks, it saves time and reduces errors, allowing sales teams to focus on strategic selling.
Data-Driven Decision-Making: Robust reporting and analytics provide insights into sales performance, enabling informed decisions and improved sales strategies.
Customization: The high degree of customization ensures that Sales Cloud can adapt to our specific needs, aligning with evolving business processes.
Integration: Seamless integration with other tools centralizes data and enhances collaboration, resulting in improved overall efficiency and customer engagement.
Salescloud
What do you like best about the product?
Wing able to unify our BD, Sales and Marketing
What do you dislike about the product?
Nothing I can think of, very valuable tool for our business
What problems is the product solving and how is that benefiting you?
Uniting our sales, service and success teams
Well integrated product
What do you like best about the product?
Lead gen, pipeline management, good displays and ability to quantify metrics, leading to personalized AI prompts
What do you dislike about the product?
Difficult to integrate other data visualization tools
What problems is the product solving and how is that benefiting you?
Tracking leads, ops, and providing 1 system to manage all information
Like it or not, we need CRM and nobody has ever done it better than SFDC
What do you like best about the product?
Constant innovation, seamless integrations, intuitive UI, highly configurable without code, and much more.
What do you dislike about the product?
When organizations don't keep their org clean and up to date. This is common as many companies don't invest properly with SI partners and SFDC admins quickly move on.
What problems is the product solving and how is that benefiting you?
As a system of record and a system of customer and partner engagement. Helps keep me organized and productive. Keeps me honest with MEDDPICC. :-)
Business intelligence manager
What do you like best about the product?
It allows sales teams to have access to data and allows ops to connect data and flows together very efficiently and well
What do you dislike about the product?
Can sometimes tricky to connect and access
What problems is the product solving and how is that benefiting you?
Allowing for lead conversion tracking as well as forecasting tracking
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