Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great Product and improved our business
What do you like best about the product?
The flexibility and ease of use it provides for our end-users.
What do you dislike about the product?
Some configuration can be complicated or come with an extra cost.
What problems is the product solving and how is that benefiting you?
Cutting down time to quote customers and increasing customer satisfaction.
Salesforce Sales Cloud leading the way
What do you like best about the product?
The power of Salesforce Sales Cloud for sales team is, in my opinion, 2nd to none. No system is perfect but with this solution the seemless management of a sales pipeline and managing accounts supported by the data rich reporting capabilities Sales Cloud supports the sales function from end to end. What further puts Salesforce ahead is the power of Data Cloud and AI which is enabled through the new Copilot Studio
What do you dislike about the product?
There is very little not to like about Salesforce Sales Cloud but if I were to be hyper critical is the lack of native dynamic org charts that can be used to visualize an overview of an account
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables our sales team effectively manage their pipeline but over and above that it's gives a view to all stakeholders internally (executives and delivery leads) of the opportunities and their statuses so that finances and project resources can be forecast proactively and accurately
Delivering an experience to Delight our Customers
What do you like best about the product?
Sales Cloud enables our sales professionals to deliver a more customized and personalized care call for our veterinary professionals so that we utilize their precious time in the most intentional way possible. My company will be new to sales force but that was the experience my prcuous company had and I am so excited to create this at another organization.
What do you dislike about the product?
I think improvements are being made through the Einstein 1 platform that will incorporate AI into sales cloud for a seamless opportunity for our sales teams.
What problems is the product solving and how is that benefiting you?
My organization today is just getting sales cloud so it will be solving have a platform to manage all customer interactions and touch points. Previously it made our sales team more focused and saved countless hours pre call and post call planning.
Application Dev Technical lead
What do you like best about the product?
Salescloud lead management helping our agents to automatically assign and work
What do you dislike about the product?
Quite happy , no complaince yet. May be artificial intelligence on Salescloud can help with dealing opportunities better
What problems is the product solving and how is that benefiting you?
Solving lead management and helping agents in dealing and closing effectively
A cleaning complicated but beautiful CRM
What do you like best about the product?
I like the ability to customize everything. Also the connectivity with 3rd party vendors is amazing.
What do you dislike about the product?
If there is an issue, it can be very hard to detect. Sometimes the feature logic doesn't quite click.
What problems is the product solving and how is that benefiting you?
It's keeping our data organized and actionable. It also allows us to create validation rules on data entry.
Very Good CRM for complex Business processes
What do you like best about the product?
Flow builder, Reports and Dashboards, Sales process
What do you dislike about the product?
Expensive for small companies, Salesforce Sales Team changing a lot
What problems is the product solving and how is that benefiting you?
Sales process :)
All in one tool
What do you like best about the product?
It's an all in one powerful tool that can go from back end to front end.
What do you dislike about the product?
What is there to dislike. It is a great product.
What problems is the product solving and how is that benefiting you?
How to simplify everything into one tool instead of having multiple different tools and processes.
Awesome sales management change
What do you like best about the product?
Transperency of sale pipelines across our org has been game changing for a global org like ours
What do you dislike about the product?
Licenses cost quite a lot for general users
What problems is the product solving and how is that benefiting you?
Top of the funnel lead capture
Salesforce Sales Cloud for everyone
What do you like best about the product?
It's very fast and intuitive, I recommend it 100%
What do you dislike about the product?
It's a little expensive so some small businesses can't subscribe with it.
What problems is the product solving and how is that benefiting you?
Keeping all my customers communications organized
Great automation
What do you like best about the product?
The automations are great. Out of the box low code functionality is amazing for all!! Einstein Activity Capture has saved hours of logging emails.
What do you dislike about the product?
There is so much new stuff coming out every release that it gets overwhelming.
What problems is the product solving and how is that benefiting you?
Student engagements
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