Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Good 360 customer perspective
What do you like best about the product?
Unfied experience of the customer and all activity
What do you dislike about the product?
The cost is too expensive for a small business
What problems is the product solving and how is that benefiting you?
We can connect data from multiple sources I to our crm
Provides an Efficient Selling Process
What do you like best about the product?
Salesforce Sale Cloud has made it very easy for our Sales staff to know which Leads should be targeting for prospecting, as well as helping to streamline our Sales cycle and convert prospects into active customers quickly and easily.
What do you dislike about the product?
It can be a bit difficult to provide Sales reps with a simple way of know which Accounts need the most attention at any given moment. However with the advancements in AI within Salesforce, this is getting easier and easier.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has allowed our Sales staff to easily manage their pipelines, and has improved the amount of time needed to convert a prospect into an active customer. The adition of Sales Enablement has also been a great success as it's given us a way to continually support and train our staff on the best practices within Salesforce and within our own internal busness processes.
A lot of opportunities for automation and customization for sales users
What do you like best about the product?
The controlled flexibility that makes it customizable enough to be optimal for sales users but also not enough to change too much when they were using it in another company
What do you dislike about the product?
Some reporting functionalities could be better displayed for sales reps and it appears too limited. Also some of the features still require too much admin coding and could be optimized as part of the offer
What problems is the product solving and how is that benefiting you?
Optimizing and standardizing the sales processes to allow reps to spend time in the field while at the same time allowing management to get the data they need for planning
Camilo Espeleta
What do you like best about the product?
Ensure clean data entry. capability to taylor the platform to our sales process, integration whit other tools and cloud like Marketing Cloud and levereage analytics in the prospect path
What do you dislike about the product?
Have and easy integration whit Social Media Channels, we're looking for integration whit sprout social but you have to buy another external platfom and try to connected.
What problems is the product solving and how is that benefiting you?
Data intefrity, customization, integration capabilities, reports capabilities, all that features for leverage a centralized customer intelligence system to perform better our sales processes
The 360 view
What do you like best about the product?
Sales cloud is simply the best solution to understand the customer.
What do you dislike about the product?
The integrations with legacy system could be easier.
What problems is the product solving and how is that benefiting you?
The best business pipeline and all communications in one place
Sales Cloud is awesome!
What do you like best about the product?
Using Sales Cloud had helped us achieve 35% revenue growth. Couldn't be happier!
What do you dislike about the product?
We are just working on expanding our integrations.
What problems is the product solving and how is that benefiting you?
Sales Cloud keeps our sales team organized and informed.
Sales cloud at Dreamforce
What do you like best about the product?
Easy to use and maximizes business operations from sale to close
What do you dislike about the product?
Nothing its awesome. Sales cloud is awesome!
What problems is the product solving and how is that benefiting you?
Performance of sales from lead scoring to close
We just went live on sales cloud last week and started using product. Too early to make comment
What do you like best about the product?
360 view of customer view with AI reporting and dashboard
What do you dislike about the product?
Pricing could be better compared to other products in India
What problems is the product solving and how is that benefiting you?
We are using SF as 360 view and central repository for storing customer data and tracking it.
Very insightful
What do you like best about the product?
Being able to use AI to save time on sales process.
What do you dislike about the product?
What I dislike about the salesforce sales cloud is the current time
What problems is the product solving and how is that benefiting you?
It has helped our company with the sales process
. I amLooking forward to learn more on the Einstein1 platform
What do you like best about the product?
It helps our advisors nurture leads and creates manage close opportunities with their prospects and clients. As well as manage all client interactions.
What do you dislike about the product?
User Interface could be a little better but the functionality is outstanding.
What problems is the product solving and how is that benefiting you?
Help our wealth advisors manage all cloent imteractions and sales.
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