Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud is a great place to collaborate all of your customers information and interactions
What do you like best about the product?
With Sales Cloud you can manage your leads, customer interactions and opportunities all in 1 spot. Everything dixychains around your Customers Account giving you a 360 view
What do you dislike about the product?
Lead conversion can be clunky when you have messy data.
Having a better way to prevent duplicates, and proactively present duplicates to users would be great.
Having a better way to prevent duplicates, and proactively present duplicates to users would be great.
What problems is the product solving and how is that benefiting you?
Sales Cloud lets out Sales reps manage third accounts holistically.
There is no fishing in emails or tracking on spreadsheets required.
There is no fishing in emails or tracking on spreadsheets required.
Change got the sales team to have a sustainable growth
What do you like best about the product?
The user experience. Make it easy for the account manager to log customer information so we can have a better service for our customers.
What do you dislike about the product?
The Learning process to build the platform
What problems is the product solving and how is that benefiting you?
Working on the customer as a team. Together with the service cloud we can build the customer 360 and share information.
Flexible product with many use cases
What do you like best about the product?
Sales cloud holds all our data in one place from business development team to executive decision makers.
What do you dislike about the product?
Learning curve can be high for first time administrators.
What problems is the product solving and how is that benefiting you?
Advancing economic development with business data in a single source.
Sales cloud is the best
What do you like best about the product?
Love the awesome sales path. How we can track task, activities
What do you dislike about the product?
Automation is sometimes hard. But this can be improved
What problems is the product solving and how is that benefiting you?
Sales engagement
Sales Cloud is Amazing
What do you like best about the product?
Managing the lead to opp to close pipeline.
What do you dislike about the product?
There is not too much missing. Most use cases come out of the box.
What problems is the product solving and how is that benefiting you?
Visibility into all sales functions and reporting.
Salesforce Sales Cloud Review
What do you like best about the product?
Sales cloud brings together automation and data for a more efficient use of my time, streamlining my workflow.
What do you dislike about the product?
Sometimes when sending emails, the format comes out unflattering on different platforms (more of an aesthetic issue)
What problems is the product solving and how is that benefiting you?
The automation saves my team alot of time, and being able to have accurate and informative data when I need it
Amazing got forecasting and quotes
What do you like best about the product?
Forecasting and quotes are the best. Also for contract and billing objects
What do you dislike about the product?
The quotes are not customisable and it needs conga or other app for editing
What problems is the product solving and how is that benefiting you?
It helps to track revenue and also create invoices for the clients
Olympiya’s review
What do you like best about the product?
Easy to use and all sales are using it. It's very interesting.
What do you dislike about the product?
Many details which sales feel are too much to use.
What problems is the product solving and how is that benefiting you?
Storing all contacts updated information, forecasting.
Salesforce has made it possible for my organization to the 21 century
What do you like best about the product?
We are able to continue our good work with using data driven decisions to expand our work.
What do you dislike about the product?
It can be intimidating at first because Salesforce is so robust.
What problems is the product solving and how is that benefiting you?
Data storing and data management
Quick implementation
What do you like best about the product?
Low code/no code features for simple and fast implementations. As a government service provider we need quick turn solutions, that are easily used for our end users.
What do you dislike about the product?
License structure is not as cost effective for short term rapid ramp projects, as there is no month to month option.
What problems is the product solving and how is that benefiting you?
Agent desktop solution with integrated support tools
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