Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud is wonderful
What do you like best about the product?
Salesforce started with sales cloud. It's easy to use, and has had great improvements over the years. I would highly recommend this product for all sales teams.
What do you dislike about the product?
Improvements with territory manager has made it function better but it still needs some work and I hope they are able to enhance things with the next few releases.
What problems is the product solving and how is that benefiting you?
For our needs, we track conversions for sales of curriculum. It has been extremely valuable for sales leadership to truly understand our sales cycle and the needs of the school.
Very intuitive
What do you like best about the product?
The process of logging tasking and working a piece of business through the process is very intuitive and easy to go from one step to the other.
What do you dislike about the product?
Not all objects can be used in programs such as forecasting.
What problems is the product solving and how is that benefiting you?
Conversation tracking and lead follow up. The ability to track completed tasks and set up follow up tasks make the booking process as seamless as possible.
Brilliant
What do you like best about the product?
Efficient and reliable place to house your customer data
What do you dislike about the product?
Some of the insights are not very useable
What problems is the product solving and how is that benefiting you?
It holds all our customers data
It works, if you put effort into it.
What do you like best about the product?
Very configurable. Generally easy to use and learn.
What do you dislike about the product?
Can be hard to get adoption. Must keep a positive outlook.
What problems is the product solving and how is that benefiting you?
Connecting leads to salesmen.
Consistent, but requires an equipped team
What do you like best about the product?
You can integrate all the data that you need seamlessly
What do you dislike about the product?
It is not very easy to implement and to capacitate the team
What problems is the product solving and how is that benefiting you?
Organize all the pipeline and clients and contract data
Powerful non profit CRM
What do you like best about the product?
As a non-profit, Salesforce is a powerful tool to serve as the foundation of our fundraising tech stack.
What do you dislike about the product?
As a non profit, it is a challenge to keep up with the changing technology. As soon as we feel we are on the best system, it's already a bit out-dated.
What problems is the product solving and how is that benefiting you?
How to best engage our donors over the lifetime of their gift and beyond
Best decision we ever made
What do you like best about the product?
Sales cloud has elevated our business experience and continues to exceed our expectations as a CRM
What do you dislike about the product?
Nothing at this time.......................
What problems is the product solving and how is that benefiting you?
Efficiencies gained through streamlined processes and better end user experiences
Flexible and streamlined platform
What do you like best about the product?
Integration, data flow, ease of use, reliability.
What do you dislike about the product?
Some of the complexity get things off the ground.
What problems is the product solving and how is that benefiting you?
Having a single point of entry for our various business units to collect and manage customer information, deliver pricing and quotes, and analytics. Ease of use for both sales staff and management.
Sales cloud allows for easy B2B deal management
What do you like best about the product?
Team selling and territory hierarchies. Along with opportunity stage path
What do you dislike about the product?
Quote creation isn't as intuitive which needs CPQ an additional product
What problems is the product solving and how is that benefiting you?
It is helping streamline deals progress between different teams
Very good
What do you like best about the product?
I find the solution that the service cloud offers extremely useful and effective. The omni-channel, web-to-case, chatbot, web-to-lead tools are fantastic
What do you dislike about the product?
Solutions that integrate with other platforms, such as WhatsApp, are not as easy to implement or are paid for, which does not make them accessible to everyone
What problems is the product solving and how is that benefiting you?
Controls orders, leads, stock and release of invoices, making it very useful to manage everything
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