Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud
What do you like best about the product?
salesforce AI will make us the best in the industry. Transforming client needs and prospects will enhance our rev growth.
What do you dislike about the product?
Needs to do a better job with guided selling. Who to call.
What to call about.
When to call
What to call about.
When to call
What problems is the product solving and how is that benefiting you?
Keeping our customers and being on offense.
Best crm
What do you like best about the product?
Flexible, powerful, user friendly, easy to maintain, great support, great evolution!
What do you dislike about the product?
Licences are expensive! Ends up being a costly solution
What problems is the product solving and how is that benefiting you?
Forecasting is a breeze, one stop shop for sales team!
sales cloud is great
What do you like best about the product?
the ability to have track relationships while growing revenue
What do you dislike about the product?
difficulty to engage users basked on data
What problems is the product solving and how is that benefiting you?
tracking leads without having duplication
More than just your average CRM
What do you like best about the product?
Salesforce has given our users tools to help with productivity making better use of their time as well as given the business a reliable repository of data.
What do you dislike about the product?
There's nothing I can say that I dislike about Sales Cloud
What problems is the product solving and how is that benefiting you?
Digital storage of contract, quote and tender opportunity data. Reports are run for these various objects which gives the business a good view of what's happening.
Home of Sales
What do you like best about the product?
The Sales Cloud is the home of Dales Reps. 360 customer view helps you skyrocket your sales activities!
What do you dislike about the product?
I personally dislike the quote process and that quote to order is not a possibility in standard sales cloud.
What problems is the product solving and how is that benefiting you?
All data is found in one source and it is super easy to build Abd foster sales processes.
Great product for a growing business
What do you like best about the product?
Scalable solutions, very customizable with no code, low code or actual code if you choose.
What do you dislike about the product?
User frustration with unfamiliar terminology leading to adoption challenges. Complex settings leading to confusing outcomes in user experiences.
What problems is the product solving and how is that benefiting you?
It is a central source of truth for all data for us so we can realize ROI from lead creation to asset acquisition to export of goods and payments received.
Customer first data management
What do you like best about the product?
The most helpful features about Sales Cloud are the advanced lead management capabilities and streamlined reporting features. With all your data being centralised within Salesforce, it's easier now than ever to find bottle necks and close valuable deals.
What do you dislike about the product?
Configuration and back end setup can be quite intimidating for new implementation consultants, which may translate into a less than satisfactory user experience.
What problems is the product solving and how is that benefiting you?
The biggest problem that Sales Cloud solves is being able to view all the vital data about your customers, and acting quickly to close valuable opportunities in record time!
Sales
What do you like best about the product?
What I love most about Salesforce Sales Cloud is its seamless integration with third-party apps, robust reporting capabilities, and the Sales Cloud Anywhere feature.
The integration allows me to work with my preferred tools while keeping everything connected. The reporting feature helps me make data-driven decisions with customizable reports and dynamic dashboards. And Sales Cloud Anywhere keeps me productive on-the-go with real-time updates and collaboration tools, no matter where I am.
The integration allows me to work with my preferred tools while keeping everything connected. The reporting feature helps me make data-driven decisions with customizable reports and dynamic dashboards. And Sales Cloud Anywhere keeps me productive on-the-go with real-time updates and collaboration tools, no matter where I am.
What do you dislike about the product?
Another thing I dislike is the cost associated with Salesforce Sales Cloud, especially for smaller businesses. The pricing can be on the higher side, which might be a barrier for startups or organizations with limited budgets. However, it's essential to consider the value it can bring in terms of sales automation and customer relationship management.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the issue of inefficient communication within our sales team. We used to rely on emails and phone calls, leading to missed updates and miscommunication. Sales Cloud's collaboration features, like Chatter and real-time updates, have enhanced team communication and coordination. It's streamlined our sales processes, reducing errors and helping us close deals faster.
Data is power
What do you like best about the product?
I love to maintain the consumers close to the team
What do you dislike about the product?
Nothing, I love it. I think that is indispensable for the development of communications processes with our clients.
What problems is the product solving and how is that benefiting you?
To develope a solid fan base and create a fidelity ecosystem.
Salesforce G2
What do you like best about the product?
The integrations of all data systems that help improve our sales efficiency.
What do you dislike about the product?
Probably the cost of implementation and setting up the connections to our existing cloud solutions
What problems is the product solving and how is that benefiting you?
Replacing our old crm system that has limitations with connections to other sources.
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