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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consulting

B2B review

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I can track and manage all my opportunities for easy access.
Best part is I have quick easy to access reports that show me how I am doing Vs sales targets every month and revenue streams.
What do you dislike about the product?
The opportunities visualization is sometimes hard to read when the amount of opportunities are of large quantities. For example having a quick look of more than 50 opportunities in the following stage can sometimes be tricky.
What problems is the product solving and how is that benefiting you?
It lets me know how I'm doing against my sales objectives. I'm am reaching the quota? Where do I need to focus more, focuse less, and what other actions can I take.


    Consulting

It’s good to any company size

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales flow (Lead prospection, accounts, opps)
Campaigns functionality
The way we can see data in reports and dashboards
The connectivity with other clouds
What do you dislike about the product?
Doesn't include native connectors with social media to capture leads from social media, limitations in reports and dahsboard when we want to see complex reports
What problems is the product solving and how is that benefiting you?
Sales process, decrease manual work


    Stephen J.

Director of technology & strategy

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The ability to automate workflows based on flow changes, makes our marketing efforts much easier. The best thing about sales cloud is the way we can create automations around workflow changes.
What do you dislike about the product?
Salesforce sales cloud is way too focused on B2B customer relationship management. We are a BDC company that needs to capture data points more around a person's attributes rather than a companies.
What problems is the product solving and how is that benefiting you?
We use Salesforce sales cloud to track our marketing efforts based on how successful our email content strategy is. The analytics that Salesforce sales cloud provides enables us to make real time. Email marketing strategy changes.


    Information Technology and Services

One of the best out there.

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
SF makes it really easy to manage customers and track them every step of the way. It features interesting low or no code implementations and has an amazing pool of training resources. Great product.
What do you dislike about the product?
Everything is on lightning experience now and that can be heavy on the browsers. And the mobile interface can be improved. But I understand this is in the roadmap.
What problems is the product solving and how is that benefiting you?
Simply sales and customer tracking.


    Sue Ann M.

True system support for Sales success!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
SF Sales Cloud provides easy, impactful system support and processes that drive Sales team success. Users can manage pipelines more easily, in on location finally.
What do you dislike about the product?
Sometimes org have a tendency to customize to no end...causing longterm support and maintenance. I recommend start out.ofnthe box and see how it goes. OOT is a great start always, customize later!
What problems is the product solving and how is that benefiting you?
CRM for fundraisers and one source of truth.


    Sheetal B.

Revolutionary Sales Cloud Experience

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
It provides easy impactful insights into the sales space.
What do you dislike about the product?
Siloed system when it comes to proprietary data storage
What problems is the product solving and how is that benefiting you?
It is driving insightful data impact decissions


    Consulting

Sales cloud is a game changer for Sales Teams

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The user experience and having a customer 360
What do you dislike about the product?
I wish the quoting in sales cloud can be more robust
What problems is the product solving and how is that benefiting you?
It is solving the pain of having to manage information in multiple different places - great to log everything in one place and have a customer 360 view. No more silos


    Juan P.

SalesCloud enhance your sales process

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
It really facilitates everything in the sales process from managing leads to closing opportunities
What do you dislike about the product?
Perhaps the designs you can apply to your different pages, options are limited in salesforce.
What problems is the product solving and how is that benefiting you?
It covers the entire sales process enhancing the effiency, facilitating the tracking and letting to the company to follow a standard process


    Computer Software

Sales Cloud Review 2024

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales Engagement features including the use of Cadences to standardize the Sales path that reps follow during the selling process.
What do you dislike about the product?
The inability to trigger flows from removal from a Cadence and the inability to access the Cadence objects in set-up.
What problems is the product solving and how is that benefiting you?
We have been able to stop using outside platforms to manage Leads and transition our Sales Reps to using Sales Cadences. This gives better visibility to the data and allows our users to work in Salesforce and use this as source of truth.


    Lawrence R.

D25 Toastmasters uses NPSP

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
We like that our PR team has a single source of truth for existing and prospective corporate clubs.
What do you dislike about the product?
We need more training to leverage the capabilities.
What problems is the product solving and how is that benefiting you?
It provides a single source of truth of existing customers and prospects.