Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Security Enhancement
What do you like best about the product?
Integrating Sales applications, Sales automations
What do you dislike about the product?
Products are too expensive, security of data in cloud is the biggest concern.
What problems is the product solving and how is that benefiting you?
It is easy to see different Sales platforms in Salesforce as integration is lot smoother and easier to work with. Email tracking is another cool feature.
It’s has our Sales processes very efficient.
What do you like best about the product?
I can visualize everything on one page. It has made the sales processes very simple. Lead and Opportunities provide us great insight.
What do you dislike about the product?
Lack of AI functionality and improvements to automation is needed.
What problems is the product solving and how is that benefiting you?
It has made tracking our opportunity and closing deals very effective.
We don’t have to worry about the little stuff any more
What do you like best about the product?
Salesforce sales cloud has allowed us to have one unified place to track all of our sales data
What do you dislike about the product?
At times, I feel our users find it overwhelming to navigate through their list views. I feel some of our users are only viewing there most recently viewed items.
What problems is the product solving and how is that benefiting you?
It gives us one place to track all of our sales pipeline and enables our leadership to view. Status updates without directly half into request that update from the sales representative.
Sales Cloud super
What do you like best about the product?
It help us to connect with all customer in a effective ways. Very user friendly indeed!! Very happy to use every day this platform! Thanks
Salesforce!
Salesforce!
What do you dislike about the product?
Nothing. I like it very much. What Ia have to say more?
What problems is the product solving and how is that benefiting you?
It help us to connect with our prospects and customers!
Sales Cloud is a game changer!
What do you like best about the product?
The out of the box features make things easy to configure, but the ability to easily customize allows the whole solution to come together in a way that adds incredible value to the business!
What do you dislike about the product?
We haven't had an issue with anything we haven't been able to overcome.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has allowed us to streamline from multiple systems into one single source of truth adding increased productivity for both sales and operations.
Reliable CRM with Impressive New Features
What do you like best about the product?
I appreciate the incredible new functionality being created by the product teams at Salesforce Sales Cloud. The new account planningand the use of sales planning and AI, especially the Agent Force AI, adds significant value. Our Salesforce sales associates, sales reps, and customer success team are excellent, making Salesforce Sales Cloud very beneficial for us. I also look forward to using all of the new agent force functionality, as well as the new features in winter
What do you dislike about the product?
User setups in Salesforce Sales Cloud and ensuring users have the correct permission sets and profiles. The initial setup process is also challenging, particularly because it's not centralized. We currently have an excess of custom objects and many old objects in the system that are no longer used.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track accounts, convert leads, and integrate marketing content, enhancing sales planning and beginning AI implementation.
Game changer!
What do you like best about the product?
I work for non-profit and we use Salesforce Sales cloud to manage our events, campaigns, and fundraising. We moved to Salesforce from Siebel and it was a huge improvement. Our business people really enjoy working with Salesforce and we are able to offer advance services to our constituents.
What do you dislike about the product?
Not much, all our users like working with Salesforce.
What problems is the product solving and how is that benefiting you?
Customer engagement, building relationships with our constituents.
Cloud that sales with AI
What do you like best about the product?
Process is automated for most part which is completely point and click, easy to understand, business is perfect.
What do you dislike about the product?
Integration with salesforce sales cloud could be little challenging
What problems is the product solving and how is that benefiting you?
Time efficient to close deals to be specific with Salesforce CPQ and its robust features
Great way to manage your sales process
What do you like best about the product?
Easy to move prospects to deals, simple sales process with opportunities, including helpful guidelines for each step.
All prospects communication are stored in one easy to find place.
All prospects communication are stored in one easy to find place.
What do you dislike about the product?
Some limitations on the way the pages are set up. Structure can be rigid sometimes
What problems is the product solving and how is that benefiting you?
Moving a system from excel to salesforce allowed us to really open up to growth. It allowed us to explore new business options and continue to grow where excel sheets would never work
Sales Cloud
What do you like best about the product?
It provides our bankers the ability to manage pipelines, provide a 360 view of our customers
What do you dislike about the product?
Our sales colleagues see many inputs as taking away from selling time
What problems is the product solving and how is that benefiting you?
Understanding customer needs
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