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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consulting

Salesforce Sales Cloud: The Competitive Edge for My Business

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Automation: The platform includes automation features that can help streamline repetitive tasks and workflows, such as lead routing, email follow-ups, and sales forecasting.
What do you dislike about the product?
Integration Complexity: While Salesforce Sales Cloud offers robust integration options, integrating it with certain third-party applications or legacy systems can be complex and may require additional development effort.
What problems is the product solving and how is that benefiting you?
Workflow Automation: The platform automates many manual and repetitive tasks, such as data entry, lead routing, and follow-up emails. This increases operational efficiency and allows sales representatives to focus on high-value activities like building relationships with customers.


    Paul U.

Keeping process simple

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I can simply processes with tools in Saleforce
What do you dislike about the product?
Limitations to formula reference fields for reporting
What problems is the product solving and how is that benefiting you?
Capturing opportunities, sales forecasting in one place, quotes creation with approvals done in the same platform.


    Giuseppe F.

user friendly

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
it's really user friendly. You can customize many things without writing code and you can connect with many external data sources. It's better than competitors.
What do you dislike about the product?
It's very expensive to own the licences so many (small) potential clients can't afford it. There are some application limits that prevents full platform development
What problems is the product solving and how is that benefiting you?
Salesforce takes data from different sources and builds a single view of the account. Also the users' calendars are integrated and analytics dashboards are useful for managers.


    Retail

Sales Cloud best CRM

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the #1 CRM in the world
What do you dislike about the product?
There are some limits related the licencing
What problems is the product solving and how is that benefiting you?
Saleforce Sales Cloud helps to manage millions of customers' data with a complex relationship database. It's possible to use different object to enrich your data


    Gianrocco D.

WHAT A SELLER!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is useful for the seller to handle their clients and manage their sales opportunities.
It is possibile also to make reports that help sellers to have an overview of the sales trend.
What do you dislike about the product?
All the functionality in Sales Cloud are useful for the sellers to improve their work experience and also the customer experience.
I think there is not a functionality that doesn't make sense.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helped me and continues to help me in having a better customer experience and in designing a specific sales process.


    Health, Wellness and Fitness

Sales Cloud expierence

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
it is really user friendly, even for the ones who are not aware of technologies. for the standard version you do not have to use code
What do you dislike about the product?
some objects are not so flexibile when you recieve precise input by the client
What problems is the product solving and how is that benefiting you?
My previous cliente have never accounted his possible sales with only one tool. With Sales cloud it was possible for him and he understood how to develop a better sales strategy


    federica b.

Best CRM tool ever

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
a unique experience for your customer. No more many confusing windows for closing an opportunity. A platform integrated with major third parties as office, linkedin and Google.
What do you dislike about the product?
nothing relevant to be highlighted for it
What problems is the product solving and how is that benefiting you?
Salesforce offers tailor-made packages to meet the needs of every business. It's user friendly and you don't have to be worried about product patches or maintenance


    Accounting

Sales Cloud Feedback

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I have used Sales Cloud experience during many project working for Accenture. Every time it was useful to meet the requirements of every client. I think the best are Marketing Sales Cloud functionalities.
What do you dislike about the product?
Nothing at the moment, even if my experience is continously improving and maybe something not good has been put in place. I would like to answer this question in 6-12 months.
Nothing is perfect by the way!
What problems is the product solving and how is that benefiting you?
Lead Qualification:

A sales representative reviews the lead and qualifies it. It is discovered that the company is an SME and appears to be a potential customer interested in the software.


    camilla c.

salesforce:an answer to all your why's

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales to me is like the maestro of a marching band,each channel is directed to a unique melody to create a unique experience.
The melody is the platform that allows you to enjoy the music.
What do you dislike about the product?
The only 'downside' is that it can be a bit too expensive for startups that would perhaps like to take advantage of the service
What problems is the product solving and how is that benefiting you?
Salesforce Sales has helped me in managing customer relationships,without this tool I could not have offered such a great service


    Marco G.

Così bello

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Basic Salesforce has many features, but the fact that it can be completely customized and have anything you want makes this CRM perfect for working.
What do you dislike about the product?
Often one encounters limitations that could be reduced
What problems is the product solving and how is that benefiting you?
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