Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sometimes challenging but good
What do you like best about the product?
It is very good as a customer to have everything in one place, it is very organized and easy to configure.
What do you dislike about the product?
Sometimes there are small errors which blocks users from using the system
What problems is the product solving and how is that benefiting you?
To have all data in one place which are all linked together and they are easy to access
Salesforce is a continuous discovery
What do you like best about the product?
Everything is well structured
I like the standard features and the ability to customize where necessary
I like the standard features and the ability to customize where necessary
What do you dislike about the product?
Visibility rules:
when the need arises to analyze an anomaly linked to visibility rules, a lot of time is wasted searching for the affected actor
when the need arises to analyze an anomaly linked to visibility rules, a lot of time is wasted searching for the affected actor
What problems is the product solving and how is that benefiting you?
N/A
There isn't currently anything that Salesforce is solving that benefits me
There isn't currently anything that Salesforce is solving that benefits me
Review Sales Cloud
What do you like best about the product?
Versatility, modernity and constant community support
What do you dislike about the product?
So far I have not encountered any negative aspects
What problems is the product solving and how is that benefiting you?
It has allowed for greater integration with other systems and has the advantage of the cloud
Visually Stunning and Incredibly Useful Sales Tool!
What do you like best about the product?
SF Sales Cloud effortlessly combines ease of use, intuitive design, and unmatched customization options. Its user-friendly interface makes it a breeze for our team to navigate, ensuring a smooth and efficient workflow. The level of customization available is simply astounding, allowing us to tailor the system to meet the unique needs of our clients. I love its visually captivating presentation that enhances the user experience.
What do you dislike about the product?
SF Sales Cloud offers great utility but highlights areas for improvement, such as complex data queries and enhanced reporting capabilities, commonly addressed in the Salesforce Ideas portal.
What problems is the product solving and how is that benefiting you?
SF Sales Cloud empowers me to gather and organize customer data and interactions, providing valuable insights into our business trends and enabling us to craft more effective sales strategies.
Automated customer management
What do you like best about the product?
It allows you to have constantly updated customer data, and helps speed up the contracting process, making it smooth and very fast. It enables you to have views on the entire management focused on a group within a single, easily consultable dashboard.
What do you dislike about the product?
The view reported for each individual account or contact could be made easier to consult and less scattered. If we are dealing with a very large client, it might be difficult to find what we are looking for.
What problems is the product solving and how is that benefiting you?
Makes it easy to consult updated data for each individual account/contact present and the processes created within it. Additionally, it allows a group to have an immediate view of ongoing activities.
Good experience
What do you like best about the product?
very intuitive interface with a complete view of customer information so that the team has the opportunity to focus on the negotiation and not on data management. Access information anywhere securely.
What do you dislike about the product?
several steps to be carried out on the user side to obtain complete information.
What problems is the product solving and how is that benefiting you?
Automation is one of the most important benefits of Salesforce Sales Cloud. It helps users reduce the time it takes to work on leads and send emails.
User friendly
What do you like best about the product?
The user experience is very effective and the functionalities are easy to use
What do you dislike about the product?
The customizations are not easy to implement
What problems is the product solving and how is that benefiting you?
Centralize all the activities for sales management
Your imagination is the only limit
What do you like best about the product?
Trust, accessibility, data, AI, CRM, automation. All you need to make innovative, data-driven decisions. Let's go!
What do you dislike about the product?
No real downsides. If problems arise, simply consult their outstanding support, a partner organization, or any of the countless online resources.
What problems is the product solving and how is that benefiting you?
Like ant business, we use Salesforce to keep everyone on the same page, and working efficiently.
Service Cloud offers the customer service team all the necessary information in a single screen
What do you like best about the product?
Salesforce is a powerful swiss army knife, with plenty of features and capabilities to cover a multitude of use cases.
What do you dislike about the product?
Sometimes is a little bit confusing on the new front end.
What problems is the product solving and how is that benefiting you?
Improved Efficiency with Automation :Automation is one of the most important benefits of Salesforce Sales Cloud. It helps users reduce the time it takes to work on leads and send emails. It also helps convert more leads by prioritizing the potential ones.
Sales Boost
What do you like best about the product?
intuitive, user friendly, useful to boost sales. Complete data model.
possibility to use all the capability of einstein and use AI to transform the most qualified lead in clients
possibility to use all the capability of einstein and use AI to transform the most qualified lead in clients
What do you dislike about the product?
nothing, sales cloud combine all the positive aspect of salesforce
What problems is the product solving and how is that benefiting you?
Increase sales revenue
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