Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Increase the Sales Rep Productivity with Sales Cloud
What do you like best about the product?
Campaign Management, Lead Management helped in improvising the productivity and enhance the customer experience.
What do you dislike about the product?
Approval Rules are not flexible enough to cover all scenarios and enterprise may have.
What problems is the product solving and how is that benefiting you?
Connecting CRM with ERP. It helps in removing the silo data.
Highly recommend
What do you like best about the product?
Great platform for sales people to make their worth easier. Intuitive interface. Interactive. With standard approach gives a lot of opportunities. Very innovative.
What do you dislike about the product?
If you are under standard - not that many options is available. Necessity to know technical stuff to be able to understand lot's of basics (hard for clean marketers)
What problems is the product solving and how is that benefiting you?
Collecting database (working a lot with freelancers who doesn't want to share info about customers). Sales planning. Sales excellence. Campaigning.
Sales cloud has great features !! Especially sales cloud Einstein
What do you like best about the product?
Einstein activity capture
High velocity sales
Forecasting
Sharings and many more are good features that helps our buiness to grow & complete the sales fast .
High velocity sales
Forecasting
Sharings and many more are good features that helps our buiness to grow & complete the sales fast .
What do you dislike about the product?
The product seems to be good . But there are many knows issues and most if them are listed in idea forum. Still soo many of them are open
What problems is the product solving and how is that benefiting you?
It helps to complete the deals faster and easy tracking / reporting all the time. This improves the overall productivity
SF Sales Cloud Massively Helps with Lead Generation
What do you like best about the product?
Lead generation tools like web-to-lead are very useful and it makes a huge difference in customer acquisition.
What do you dislike about the product?
Administration work can get really complex. Especially having multiple layers of permissions (profiles, permission sets, etc.) is complicating the setup.
What problems is the product solving and how is that benefiting you?
It helps us keep all the customer data in one place even before they become customers. The whole history of the customer with the company and its journey through the sales process is accessible at the tip of your fingers.
Best Sales software ever
What do you like best about the product?
The value it brings to the saler user in the sales planning process and execution of their deals, tracking goals performance
What do you dislike about the product?
Technical skills gap and need more out of box options in design
What problems is the product solving and how is that benefiting you?
Sales planning, goals tracking and visit execution
Sales cloud review
What do you like best about the product?
Easy to use understand objects relations , can create business automation to simply things , can use inbuilt functions also like cpq , easy to understand
What do you dislike about the product?
Not so far or i still need to discover more features
What problems is the product solving and how is that benefiting you?
Helps in managing products and services and easy to integrate with other applications for more features
Accelerate your business
What do you like best about the product?
Easy to deploy, rich of out of the box features, trusted infrastructure, new features available 3 times per year, super rich ecosystem allows to cover every business needs
What do you dislike about the product?
licencing based on users count could raise up licensing cost. If you need pixel perfect UX you have to incur in mass customization. You need to keep in mind performance boundaries due to cloud multitenant infrastructure
What problems is the product solving and how is that benefiting you?
Sales Cloud allows to handle all the sales interactions within the same platform, having the customer history at your fingertips, enable omnichannel experience, traking sales agent performance, integrating all company data and sales process
Complete and easy CRM
What do you like best about the product?
On the one hand, the possibility to build a complete CRM structure organization, on the other hand facility and engagement.
What do you dislike about the product?
Is too expensive for small organization.
What problems is the product solving and how is that benefiting you?
Everything is clear in Salesfroce Cloud: costumers, deals, owners, amounts and times. Everybody know what to do next, when to do it and how to do it. If not, can easly ask for information with the tag in the chat.
A great out of the box solution
What do you like best about the product?
Great tool to manage the overall sales experience. Many features for managing sales, marketing and customer service, and the ability to create custom reports and dashboards to monitor performance.
What do you dislike about the product?
The software has no particular defects. It works adequately and is fast enough, it is probably not intuitive to use and requires a few days of training on a new resource to make it operational.
What problems is the product solving and how is that benefiting you?
To have a overall sales experience
User friendly and easy to customize
What do you like best about the product?
Salesforce Cloud is easy to customize and easily meet customer demands for process automation and integration.
What do you dislike about the product?
Until now I couldn’t find aspects that I didn’t like apart from data loading which might slow down when data volume is high.
What problems is the product solving and how is that benefiting you?
Salesforce cloud allows you to speed up the processes by automating them and allows good communication between users with the mail and notification system.
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