Agentforce Sales
Salesforce, Inc.External reviews
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Sales cloud
What do you like best about the product?
Sub tabs on the saleconsole really helps to drive quickly to the tabs
What do you dislike about the product?
Not much, pretty much everything as I expected
What problems is the product solving and how is that benefiting you?
There are many but will say one sub tabs functionality, user doesn't need to go the nee tabs each time if the record is related to the same record that opened.
Good product with many possibilities
What do you like best about the product?
Within the Sales Cloud, many objects and topics that a company's sales department has to deal with on a daily basis are already available. Lead management, opportunity management and collaboration among colleagues have already been well thought out.
What do you dislike about the product?
Unfortunately, the Sales Cloud shows a few weak points in one or two places. The Quote Document, which can be sent to the customer, is unfortunately not very customizable. Also, it is sometimes necessary to create quotes in different currencies. However, this is not possible under the same opportunity. This leads to additional work for the sales department.
What problems is the product solving and how is that benefiting you?
The Sales Cloud helps us to create an overview of our customer and to include all aspects at a glance. This saves us a lot of time and we can always see the current status at a glance.
Salesforce cloud - super helpful
What do you like best about the product?
Helps streamline a globally based sales team. Helps us keep a simple process for multiple products and great unified reporting
What do you dislike about the product?
Sometimes can feel rigid because of our of the box features.
Should be more cistomiseable in conversion flows and mapping
Legacy features can get in the way
Should be more cistomiseable in conversion flows and mapping
Legacy features can get in the way
What problems is the product solving and how is that benefiting you?
Unification of multiple sales processes accross multiple sales lines
Salesforce Sales cloud vs Google sheets
What do you like best about the product?
In my organisation many teams were still using google sheets to manage their sales cycle, I love how opportunity objects gives the sales path and excitement of how close sales reps are to close the deal and specially the celebration confetti feature
What do you dislike about the product?
Through your development our users usually complains to have to give to many clicks before moving on to a next stage, that is something that we often iterate until we can have the user friendly experience
What problems is the product solving and how is that benefiting you?
Tracking the success of negotiation and pipeline management, reporting and dashboards for senior ship level
Sales Cloud is a Great CRM
What do you like best about the product?
The CRM is fast and very configurable to meet the needs of our business. Customizable, flexible and fast are important to our business.
What do you dislike about the product?
There are some limitations in the out of box CRM.
What problems is the product solving and how is that benefiting you?
We use the system as a lead to quote platform where are Sales Teams manage their pipeline.
Flexible, beyond CRM
What do you like best about the product?
Sales cloud is not only CRM product. We use it beyond CRM due to flexibility of the product. Using custom objects we use it for quota management, request RFPs and Sales support all through CRM
What do you dislike about the product?
Limited time you can keep history of changes in record. Post that it will remove those data.
What problems is the product solving and how is that benefiting you?
It's deeply integrated with All Sales applications using it from comp management and sales support and opportunity management and fine reporting. Event planning etc
Sets a standard for Sales Operating Process
What do you like best about the product?
Salesforce Sales Cloud provides a foundation for building sales processes built on industry best practices. We have the ability to customize where needed, but for the most part, the out of the box functionality provides what is needed to accelerate and scale our business.
What do you dislike about the product?
Sales people hate the out of the box UI. But this is something SF is aware of and there are so many ways to enable end users to work from their preferred experience. Just realize you will need to invest time upfront to tailor the system before it becomes something your stakeholders enjoy working in. Not a turnkey solution.
What problems is the product solving and how is that benefiting you?
Scales and standardizes our business processes. Enables accountability at all levels through robust activity capture and analytics. The shear possibilities for integration with the rest of our tech stack make it a no brainer as our technology hub because when tools are connected, they are more powerful and more valuable.
Recommended!
What do you like best about the product?
Possibility to manage leads, accounts, opportunities and orders in the best way and in the minimum time using just standard out od the box components.
I find also amazing the integration with Einstein to analyze and control revenuw inside the company.
I find also amazing the integration with Einstein to analyze and control revenuw inside the company.
What do you dislike about the product?
I don't like all the limitation of the tool, for a client with million customers is not so easy to manage all the data
What problems is the product solving and how is that benefiting you?
Is helping customers to enable and automatize sales inside the company with a friendly and simply understandable User Interface. For me, as Salesforce Consultant, It's easy to sponsor such a well-made product
A great CRM, with great career opportunities.
What do you like best about the product?
Sales Cloud is a fairly robust CRM out of the box, covering a fair variety of the standard features one would expect. Where it shines is it's ability to be updated further to meet a simple or complex business processes.
What do you dislike about the product?
There are a few items that seem odd at first that cannot be customized or adjusted directly. Luckily these are fairly few/rare, and can be easily worked around.
What problems is the product solving and how is that benefiting you?
Salesforce has helped us consolidate not only or client data in one place; but we have been moving our business processes there as well. This gives us a centralized place for managing data and working out of.
IT is very flexible and easy to configure
What do you like best about the product?
Automations are easy to troubleshoot with the use of debug logs and other system logs.
Formula syntax are also easy to understand.
Formula syntax are also easy to understand.
What do you dislike about the product?
too much automation can slow down the performance
Formula can only look up and can't get child data.
Rollup sumarry needs recalculation unlike formula fields.
Formula can only look up and can't get child data.
Rollup sumarry needs recalculation unlike formula fields.
What problems is the product solving and how is that benefiting you?
With multiple Systems/platform used in our company, We are working on using Salesforce.com as our only source of truth.
Sales reps had also increased their productivity.
Sales reps had also increased their productivity.
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